Kwikot (Haier) SA (Pty) Ltd
Verified Business
|1.4|22 Reviews (last 12 months)|Responds in 4h 46m
Kwikot (Haier) SA (Pty) Ltd
Verified Business
|1.4
22 Reviews (last 12 months)
Responds in 4h 46m
AI Review Summary
Based on recent customer reviews, Kwikot (Haier) SA (Pty) Ltd is drawing significant criticism, with customers consistently mentioning frustrations around warranty claims being denied or delayed, often citing reasons such as installation conditions, valve compliance, or roof type. A recurring theme is poor aftersales communication, unreturned calls, and technicians leaving jobs incomplete, sometimes causing additional water damage. Product reliability concerns feature heavily, with geysers and elements reportedly failing within warranty periods. A smaller group of customers do highlight prompt same-day replacements and professional plumber partners as positive exceptions to the broader experience.
Performance(last 12 months):
Trustindex Rating
3Ranked In Other
#129Reply Time
4h 46mReplied to 95% of negative reviews
Reply time on negative reviews: 5h 15m
TrustIndex
3
Ranking
#129
in Other
Reply Time
4h 46m
Replied to 95% of negative reviews
Reply time on negative reviews: 5h 15m
Frequently Asked Questions About Kwikot (Haier) SA (Pty) Ltd
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