Dan C

Active since Dec 2016

Reviews

Industries

Reviews

19 reviews

4 months ago

Horrible and unprofessional service

Good day, I hope you are well. I would like to formally raise a complaint regarding the service I received at Peermed Germiston on the 15th and 16th of April. On the 15th April, I visited the facility due to pain on my left side and was referred to the doctor. I waited approximately 45 minutes to an hour before being attended to. Blood tests were done, and I was asked to return the following day for the results. On the 16th April, I returned as instructed. Unfortunately, the service I received today has been very poor and disappointing. I have been waiting for over an hour just to receive my results, while patients who arrived after me have been attended to. What makes this situation even more concerning is that I am accompanied by my wife, who is 8 months and 2 weeks pregnant. The long waiting time and lack of prioritisation are both frustrating and unacceptable under the circumstances. We pay a significant amount for these services, and the least we expect is professionalism, efficiency, and fair treatment. It is extremely disappointing that every visit seems to involve having to struggle to receive proper service. I would also like to specifically raise a concern regarding the conduct of one of the receptionists (an Indian gentleman). His approach to dealing with patients is not professional, and he would benefit from further training in customer service and patient care. I kindly request that this matter be addressed urgently, and that steps be taken to improve the level of service at your facility. Thank you for your attention to this matter. My details are as follows Dan Tshepo Chabalala ***

0 replies

Rain

16 months ago

Unreliable Service Provide

Good day I trust you are well . i have been a Rain Network client for over 4 years and i had some network issues and they were able to resolve. now my wifi is not working and its been days without wifi . I'm using my personal data to write this review . what i'm i paying for . I always ensure my monthly payment is always up to date. Can i please ask Rain to assign a tech to come fix my network issues, i do not want anyone to call me and ask me to restart or reboot my next work . i want someone to come with tools and put my wifi outside .i have lot of options to choose from, i can move my wifi to any service provider, but i choose to stay with them . My new Address is 5042 , Leopard Rest security Estate. Alberton my contact details *** my id number : ***. Regards Dan

2 replies

TFG Connect

16 months ago

Pathetic Service

Good day I trust you are well I would like to raise a complaint about the service I'm getting from TFG I have opted for data option when I opened my account but now you guys are blocking my SIM card , my personal SIM card when my account is in arrears. Like where do you get the right to go block my personal SIM card? I spoke to one of your *********** customer support agents and she's mentioned that I need request a telephonic recording between myself and the agent who sold the data option to me. Apparently the terms and conditions were read to me . I don't remember anyone telling me about my SIM card being blocked. I use this SIM card for my work and business purposes why would I opt for a stupid deal if I knew my SIM card will be blocked if my account is in arrears. I got an sms today saying that my SIM card will be blocked, Don't you dare block my SIM card otherwise I'm taking this matter further . No one is blocking my SIM card , rather block me from using my store account not personal sim Card . Kindly make the recording available so I can listen to it with my legal team . My details are as follows Dan Tshepo Chabalala *** *** Regards Dan

1 reply

Absa

18 months ago

Disgusting Service

Good day kindly assist with Absa Refund , i recently updated my New banking details for my Vehicle account . I have sent an email to Absa to update before my debit order can go off on the 20th of February 2025 . My email was never attended to and i had to call Absa more than 5 times just to get them to update mu banking details . finally my banking details was updated and i made a manual transfer because it was a bit late for the debit to go off . Today i decided to check my Bank account as i have other debit that will be going off tomorrow , like my Homeloan and Policies . And to my suprise i saw a Absa AVAF debit order that went off on the 25th February 2025 . Which means i was debited twice .This is very big inconvenience on my side and its not my problem that Absa failed to action my instruction prior my debit order date . I contacted them this morning for my refund and i was advised it will take 2 working days and i'm failing to understand why is it taking this long . Absa is very big group i'm sure they can speed up this process . i urgently need this money for my Homeloans. And i totally understand that they procedures and policies in place which i respect but in this case Absa failed me as their client . I'm hoping to see the refund in my bank account before close of business today .Otherwise i'm gonna have to take this matter further . You more than welcome to listen to the recording between myself and your *********** Consultant . Refund *** Dan Tshepo Chabalala *** *** Regards Dan

1 reply

Innovation Group

18 months ago

Day Light *******

Good day I trust you are well . I have another complaint or query regarding my policy . I took a service plan with around April/ May . The premium that I have been paying is R269.07 . I have a debit order running from my cheque account every month on the 20th. I have been honouring my debit order with failure . I have discovered something a while ago and I contacted Absa to get some clarity . I have notice that you’ve been debiting me twice . Debiting direct my account and also on my Absa Vehicle account you also debiting the same amount of R269.07. I have attached my Absa Vehicle statement, and I can forward my bank statement from the day I took the policy with you . Kindly investigate this matter and provide me with feedback . And refund me all the R269.07 that you have been debiting . Looking forward to hear from you . Dan Tshepo Chabalala *** ***

1 reply

TFG

24 months ago

Ridiculous Service / Day Light *******

Good day I trust you are well . i took an account with TFG few months ago with a limit of R3000. I have used the account not more than 5 times, and i always make sure i pay my account in time and try to pay more than what im supposed to pay . My limit was increased i think to R4900 and since my limit was increased i have never used the account and when i check my statement , i have been debited R39.99 i dont know how many times , It seems like its the Megazine Clubs. and i cant remember signing for any of Magazine clubs , It seems like they have been debiting me since the account was opened . i need all the amount for all Clubs megazine to be reversed , i did call last week and ask them to cancel them. i need all of them to be reversed or i am not gonna pay my account until all the amount is been reversed .i am loyal client but i'm not crazy and i dont like people who take advantage of me. And i also need prove where i signed up or agree to all the magazine club . If all the debits are not reversed kindly note the R600 i paid today was the last amount you going to get from me . I dont care if you going to hand me over to your lawyers or blacklist me . I don't smoke ****. I work very hard for my money and i'm not just gonna let you Rob me Day light. And if this is not resolved within 7 days i'm taking this matter to Consumer Protection Act Board and The office of the Consumer Goods and Service Ombud ( CGSO ) I need you to sit down and go through my statement since i open my account and reverse everything . i want to continue with my account but only if this matter is resolved . my details are as follows Dan Tshepo Chabalala *** *** Looking forward to hear from you with positive feedback .

0 replies

Woolworths Retail South Africa

24 months ago

Bad bad customer service

Good day Kindly assist with credit card application that I made on Monday on the 12th August 2024 and I was pre - Approved , the consultant said I will receive an email to submit my supporting documents, which I did sent on on Tuesday the 13th . I got an automatic response to say il get response within 48HR . Up to today no response I did email follow up still no feedback Yesterday I tried calling the call centre, I waited for 45 minutes without success . I’m still holding today for 30 minutes with no luck still . Woolworths can do better and this is the second time experiencing this kind of poor service. And what hurt me most is I needed the cash for a ceremony that I’m having at home . When Woolies consultant contacted me I was on my way to African bank to apply because I needed the funds urgently. Now I’m at home stuck without enough money. The reason I wanted to go to African bank is because of the experience I had previously. Urgently contact me to resolve my matter, I expect better from you guys My details Dan Tshepo Chabalala *** ***

0 replies

Innovation Group

24 months ago

Pathetic service from Innovation Group

I took a service and Maintenance policy with Innovation group in April for my car and they Consultant by the name of Sipho who was heping me told me that i can take my car to Any Renault for service once my car Reach 45000km , This morning i took my card to Renault Alberton for service , i just got a call that they can't fix my car because the insurer wont approve my claim .. I contacted the innovation group and they said my policy will only get activated on the 18th August 2024 , and i was never advised of waiting period, i requested to speak to the manager and the consultant advised me to wait , i did wait and wait . He later told me that the manager is very busy , he will ask the manager to call me after 30 minutes , ive been an hour since i spoke to them . no call , nothing zero it shows that they dont care about clients. Now i am stuck without a car. And for the month of July they double debited me . my details are as follow Dan Tshepo Chabalala *** *** this is pathetic and unexpectable service. And i am going to take this matter further FSCA for complaint as Sipho took out a policy end of March without my consent as he was pushing for his sales and commission . urgently help me with matter , because now i look like an idiot who can't read.

1 reply

Lewis Stores

29 months ago

Terrible Service

Good Day Wednesday i called at 8h26 to get my settlement letter on my lewis account and i spoke to a Gentlemen by the name of Roche and he advised me that i will need to send an email to get the settlement which i did , i send a follow up email at 10H21 and contacted Roche again on wednesday after 12h00 and he promised that i will have the settlement letter in my inbox before end of wednesday the 20th March 2024 . Today is Friday i don't have any settlement letter in my Inbox and i contacted Roche again this morning and he was not very helpful , he said again that i will get a settlement before end of today , i asked to speak to his superior and he said the superior is on the line so he put me on hold , i waited on the line for few minutes and he came back and said the superior is on Tea Break and i said il wait and he hung up the call on me . i find this very unprofessional and disrespectful. He was very rude and unwilling to assist me, Can i get ny settlement letter 0000

2 replies

Shoprite

32 months ago

Worsed Service

Worsed service ever I went to shoprite in Sam Ntuli Mall in Katlehong Gauteng to get my self few items , i wanted there for almost 20/30 minutes while i was on duty. The lady that they were helping was a shoprite staff member wanting to get discounts so the was no one to authorise at that moment. The cashier Itumeleng thats her name didnt bother to explained why the queue was not moving. And after a while i decided to ask if she can't ask one of the available cashiers to help us as we've been waiting for long and she gave me this stinky attitude and said i must go my self and ask , which i did and they cashier that i went to said they can't help me. i went back and forth trying to pay my 3 items with no luck , i got frustrated and i ask for the manager, they said the manager is not available and the supervisor . until some one came and try to help . but overall i am very disappointed with the service and the attitude a got from the cashier . So I'm requesting a formal apology from Shoprite Sam Ntuli manager and the cashier . Cashiers like that need to understand that they not doing us any favor by serving use, we paying for the service and we need to be treated with respect and dignity .If they have personal problems they must leave them at home we also have our own issues and we don't take out our frustration at other people we interact with . Without us they don't have jobs, it must sink in their small heads .

0 replies

Review Distribution

5 Star

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4 Star

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3 Star

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2 Star

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1 Star

19 (100%)

Dan C

Reviews

Horrible and unprofessional service

Unreliable Service Provide

Pathetic Service

Disgusting Service

Day Light *******

Ridiculous Service / Day Light *******

Bad bad customer service

Pathetic service from Innovation Group

Terrible Service

Worsed Service

Review Distribution

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