Peermed
Claimed Business
|2.1|7 Reviews (last 12 months)|This business does not respond to reviews
Peermed
Claimed Business
|2.1
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.1|7 Reviews
Sep '25 - Aug '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
Dan C
1 reviews | Active since Dec 2016
16 Apr 2026, 12:38
Horrible and unprofessional service
Good day, I hope you are well. I would like to formally raise a complaint regarding the service I received at Peermed Germiston on the 15th and 16th of April. On the 15th April, I visited the facility due to pain on my left side and was referred to the doctor. I waited approximately 45 minutes to an hour before being attended to. Blood tests were done, and I was asked to return the following day for the results. On the 16th April, I returned as instructed. Unfortunately, the service I received today has been very poor and disappointing. I have been waiting for over an hour just to receive my results, while patients who arrived after me have been attended to. What makes this situation even more concerning is that I am accompanied by my wife, who is 8 months and 2 weeks pregnant. The long waiting time and lack of prioritisation are both frustrating and unacceptable under the circumstances. We pay a significant amount for these services, and the least we expect is professionalism, efficiency, and fair treatment. It is extremely disappointing that every visit seems to involve having to struggle to receive proper service. I would also like to specifically raise a concern regarding the conduct of one of the receptionists (an Indian gentleman). His approach to dealing with patients is not professional, and he would benefit from further training in customer service and patient care. I kindly request that this matter be addressed urgently, and that steps be taken to improve the level of service at your facility. Thank you for your attention to this matter. My details are as follows Dan Tshepo Chabalala ***
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Dan C
1 reviews | Active since Dec 2016
16 Apr 2026, 12:38
Horrible and unprofessional service
Good day, I hope you are well. I would like to formally raise a complaint regarding the service I received at Peermed Germiston on the 15th and 16th of April. On the 15th April, I visited the facility due to pain on my left side and was referred to the doctor. I waited approximately 45 minutes to an hour before being attended to. Blood tests were done, and I was asked to return the following day for the results. On the 16th April, I returned as instructed. Unfortunately, the service I received today has been very poor and disappointing. I have been waiting for over an hour just to receive my results, while patients who arrived after me have been attended to. What makes this situation even more concerning is that I am accompanied by my wife, who is 8 months and 2 weeks pregnant. The long waiting time and lack of prioritisation are both frustrating and unacceptable under the circumstances. We pay a significant amount for these services, and the least we expect is professionalism, efficiency, and fair treatment. It is extremely disappointing that every visit seems to involve having to struggle to receive proper service. I would also like to specifically raise a concern regarding the conduct of one of the receptionists (an Indian gentleman). His approach to dealing with patients is not professional, and he would benefit from further training in customer service and patient care. I kindly request that this matter be addressed urgently, and that steps be taken to improve the level of service at your facility. Thank you for your attention to this matter. My details are as follows Dan Tshepo Chabalala ***
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Dimpho M
1 reviews | Active since Jan 2026
26 Feb 2026, 11:26
Peermed Kempton Square
This was one of the most unprofessional and apathetic experiences I have had at a medical practice. I arrived at 9:40 a.m. and confirmed that the dentist was available. I was told I would be seen “just now.” There was no further communication after that. By 10:00 a.m., nothing. No update. No explanation. Two patients who arrived after me were taken in before me without a single word to clarify why. By 11:00 a.m., I was still sitting there, completely ignored. Waiting over an hour and thirty minutes without communication is unacceptable. What makes it worse is the complete lack of courtesy, urgency, or accountability from the staff. It reflects apathy toward patients and a clear disregard for people’s time. Running a practice requires professionalism, organisation, and basic communication. None of that was demonstrated today. Patients deserve better than being left in a waiting room with no explanation while others are prioritised ahead of them. I will not be returning.
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Dimpho M
1 reviews | Active since Jan 2026
26 Feb 2026, 11:26
Peermed Kempton Square
This was one of the most unprofessional and apathetic experiences I have had at a medical practice. I arrived at 9:40 a.m. and confirmed that the dentist was available. I was told I would be seen “just now.” There was no further communication after that. By 10:00 a.m., nothing. No update. No explanation. Two patients who arrived after me were taken in before me without a single word to clarify why. By 11:00 a.m., I was still sitting there, completely ignored. Waiting over an hour and thirty minutes without communication is unacceptable. What makes it worse is the complete lack of courtesy, urgency, or accountability from the staff. It reflects apathy toward patients and a clear disregard for people’s time. Running a practice requires professionalism, organisation, and basic communication. None of that was demonstrated today. Patients deserve better than being left in a waiting room with no explanation while others are prioritised ahead of them. I will not be returning.
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Brandon L
1 reviews | Active since Jan 2026
2 Jan 2026, 13:23
Peermed Kempton square
This place has to be the worst on earth so unprofessional, Rude, impatient and no clue how to work with clients!!! Struggled to get through to reception to make an appointment for my pregnant wife just to be yelled at that we can just come and sit they don't do appointments well your web page says differently... i won't recommend at all even if it's the last doctor's on earth!
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Brandon L
1 reviews | Active since Jan 2026
2 Jan 2026, 13:23
Peermed Kempton square
This place has to be the worst on earth so unprofessional, Rude, impatient and no clue how to work with clients!!! Struggled to get through to reception to make an appointment for my pregnant wife just to be yelled at that we can just come and sit they don't do appointments well your web page says differently... i won't recommend at all even if it's the last doctor's on earth!
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Palesa L
1 reviews | Active since Mar 2023
9 Dec 2025, 12:45
Rondi Peermed Lakeside Mall. High 5 Girl
A big shout out to Rondi at Peermed Lakeside Mall for an outstanding service. Not only are you consistent in your great customer service but you do your job exceptionally well. Thank you for not making going to the Dr a dreadful experience.
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Palesa L
1 reviews | Active since Mar 2023
9 Dec 2025, 12:45
Rondi Peermed Lakeside Mall. High 5 Girl
A big shout out to Rondi at Peermed Lakeside Mall for an outstanding service. Not only are you consistent in your great customer service but you do your job exceptionally well. Thank you for not making going to the Dr a dreadful experience.
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sM
sharon M
1 reviews | Active since Oct 2021
30 Sept 2025, 14:29
Worst Service
Peermed pretoria is by far the worst. I went to consult at 10:41 i waited until 12:35 waited at the dispensary until 13:00 i didnt even take my medication because i waited so long the dr was still with my script. It was the first tike i go there and find two drs but still they were still slow. They should hire more dr we cant sit in pain waiting fir dr and sit in pain waiting for the medication
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sharon M
1 reviews | Active since Oct 2021
30 Sept 2025, 14:29
Worst Service
Peermed pretoria is by far the worst. I went to consult at 10:41 i waited until 12:35 waited at the dispensary until 13:00 i didnt even take my medication because i waited so long the dr was still with my script. It was the first tike i go there and find two drs but still they were still slow. They should hire more dr we cant sit in pain waiting fir dr and sit in pain waiting for the medication
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Replies (0)