TFG

Based on recent customer reviews, TFG customers describe widespread frustration with account billing, unauthorised subscriptions, and insurance claim handling. Complaints centre on magazines and funeral cover added without consent, credit bureau errors, and declined cellphone claims. Service interactions, refunds, and deliveries draw consistent criticism, with isolated praise for individual staff members at stores like Foschini Randfontein and Markham V&A Waterfront standing as rare bright spots.

The most common complaint about TFG, based on Hellopeter's AI analysis of recent customer reviews, is Accounts, Billing & Digital Platforms. Customers report unauthorised magazine subscriptions, insurance and funeral cover added without consent, incorrect credit bureau reporting, persistent harassment calls billed to accounts, and Bash app glitches causing failed orders and misallocated payments (2.1).

TFG has a TrustIndex of 1.7 out of 10 on Hellopeter, based on 434 reviews in the last 12 months. Hellopeter has tracked TFG across 5,210 total reviews. How is the TrustIndex calculated? →