CS
clara S
Active since Jun 2016
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
Appalling quality and even worse "after-sales" service
I am beyond disappointed with Furniture Liquidation Boksburg. On 28 June 2025, I spent my hard-earned money on a queen bed set for my teenage sons, expecting a quality product and professional service. Instead, it has been a nightmare from day one. Delivery: The bed arrived without legs. I had to chase the store just to get the basic components of the bed I’d already paid for.Which till today haven't arrived. Month 5: By December, the mattress springs began making loud noises, indicating a clear internal defect. I emailed immediately requesting an exchange or refund. To my shock, the store exchanged the base but left the defective mattress behind. My follow-up emails regarding this mistake were ignored. The Final Straw: This year, the defective mattress actually tore. When I sent photos to the complaint officer, they hid behind a supplier's email claiming "negligence" to void my warranty. It is insulting to be told that a mattress failing internally after only five months is the customer's fault. A tear in a mattress that has had faulty springs since December is a sign of poor manufacturing, not negligence. I feel taken for a ride. I bought this for my children, and Furniture Liquidation has shown zero interest in standing by the products they sell. I want a full refund or a high-quality replacement mattress immediately. Potential buyers: beware of the "quality", "guarantee" offered and the lack of accountability here.
0 replies
19 months ago
Experience hasbeengood
Experience hasbeengood. Vincent and solowent oitof their way to accommodate me
1 reply
32 months ago
The integrity of GDE admission
I have app**** for grade 1 admission for my son in Morester laerskool (Springs), i received an sms that the school has reached its capacity. My son is currently doing grade R there, the school has given us forms to fill- if your child will be returning to their school in 2024, forms were submitted and returned to school for your child to be placed the department uses these criteria: 1. Home feeder zon , 2. siblings in the school, 3. current school. My son falls under these criteria's!. what id like to know is: thaout of all 120 pupils that were accepted do they fall under criteria 1 and 2. why was a learner that is currently studying in that particular school and app**** were not prioritised. I've called the principal , she brushed me off by saying the matter lies with department of education, when i call the district office i was told that there is nothing they can do if the school has reached its capacity. kindly help
0 replies
37 months ago
Two mountains funeral policy cash pay-out unprofessional service, loan shark and not professional business
Two mountains funeral policy when it comes to cash pay-out-horror! I have submitted my claim documents for cash payout on the 12th of April. I have not received any feedback nor the airtime that was supposed to be loaded on my account 3 days upon receiving my claim. I'm told that notifications they've sent to me are not going through-which is strange coz the number i gave them is working , i do receive notification of paid premiums. To cooperate with them ive changed my primary number to secondary, nothing has changed since-no nofications or airtime. on the 18th of April i called two mountains again to make a follow up i was told that the claim is in progress, today the 10th of May the claim is still in progress (for more than 10 working days, claim status has not changed). it is now a month. when i asked the consultant to explain to me as client why the status has not changed, she was rude and further said she's doing her job and can't change what the system says and said she's restricted to some functions which i understand but what she can to is escalate the matter. she decided to went mute on me and hang up the phone. The company's time around to process a claim and payment is 7 to 14 working days. why have FSP number? its clear that the company or staff employed are not fully equipped to operate on their own. processing payment was less than 7 working days at the time when it was underwritten by hollard. it is painful to have to wait for a payment that is due to you rightfully (i have not missed a payment). what is the point of having a funeral policy if they can't pay in your time of need!
2 replies
49 months ago
Claim was handled pr...
Claim was handled promptly n efficiently
1 reply
72 months ago
Hollard insurance untrustworthy nor reliable 8
On the 3rd of July I submitted a funeral claim. On monday the 6th i called to find out status of the claim, claudine the call centre consulted told me that my claim was not not captured, when I wanted an explanation I was told that a client needs to call upon submitting the documents which was not communicated upon activation of the policy. On 7th i called hollard again the claim was not captured. I asked how long does it take to capture a claim, the answer was not long then I asked why was my claim not captured every 3 days , all they did was apologize. On wednesday I made a follow up it was then it was captured , waiting for authorisation, same thing happen on thurday . On friday the 10th thatz when it was supposedly send for payment I was then assured the money will be reflect on my account on that day (prior funeral which was on saturday the 11th) everytime I call from the 6th till today the 13th I'm told my query has been escalated. I even wrote a complaint message on their website, on Twitter unfortunately I was not assisted. Claim that was submitted from the 3rd of July to the 13th of july , payment hasbt been paid, no feedback , communication. I'm the 1 who always call and I will be told they will return my call with feedback
1 reply
91 months ago
jam jam clothing not a retail outlet but loan sharks
I bought an item on jam jam stores in pretoria (Bosman satation mall) I wanted to exchange the item because of a wrong sixe. unfortunately I was not allow to exchange it to different because I didn't have a receipt I can only change ro same item; the fustrting part is I cant exchange the items bought to any any other item in the stores but the store does not have my right stores, they called other jam stores around pretoir and still coildnt find the right size. Jam Jam Clothing not a store but loan sharks! Manager Pleasure Masina at Jam Jam refused to exchange items bought / cash refund. the manager did not give me update while checking with other stores, I had to ask/demand feedback, she was relying on WhatsApp group chat!!!kept on saying she cant help me without a receipt but she was willing to assist with a receipt if I was exchanging with the same item; I find it very ridiculous and bully. you cant choose for me what I buy n don't buy with my own money they don't have my size in store or surrounding stores. how Is that my fault. they dont cash refund which is okay I don't want cash refund but to exchange, now they dont have my size but refuse to allow me to take anything of my choice. I was send back with the items. what must I do with it. throw it away? I paid good money for them. Jam jam clothing is either i'm allowed to exchange to anything available in store or my money back regards Clara
0 replies
97 months ago
East london versus Gauteng
I took my phone for repairs on the 29th March 2018. It was booked by Telom mobile express shop in Benoni. I have been given the run around by Finrite that my phone was fixed and ready for collection. when i went to Telkom express shop in lakeside mall -Benoni the phone was not received by any of the staff. i then called Finrite to track my phone. i have been informed that my phone its in East London till today i have not received my phone and i am paying for the device from March to May and also the insurance. i don't understand how the courier company can deliver the phone in East London and not Gauteng where it was collected from. chances arethat my phone has been lost between 2 provinces and no1 RAM are not addressing the matter
1 reply
97 months ago
No customer service
I took my phone for repairs on the 29th March 2018. It was booked by Telom mobile express shop in Benoni. I have been given the run around by Finrite that my phone was fixed and ready for collection. when i went to Telkom express shop in lakeside mall -Benoni the phone was not received by any of the staff. i then called Finrite to track my phone. i have been informed that my phone its in East London till today i have not received my phone and i am paying for the device from March to May and also the insurance. i have spoken to Thuto who promised to call me to give feedback as they try to reroute the phone to back to Gauteng till today it hasn't happen. from the 28th of May i have been speaking to Karabo who will put me on hold for 15 minutes and then hung up without assisting me. is either they give me new phone or cancel the contract. consultant from the shop haven't called me since i last booked my phone 29 March 2018
1 reply
97 months ago
horror experience with finrite administrators/Telkom mobile and RAM courier
I took my phone for repairs on the 29th March 2018. It was booked by Telom mobile express shop in Benoni. I have been given the run around by Finrite that my phone was fixed and ready for collection. when i went to Telkom express shop in lakeside mall -Benoni the phone was not received by any of the staff. i then called Finrite to track my phone. i have been informed that my phone its in East London till today i have not received my phone and i am paying for the device from March to May and also the insurance. i have spoken to Thuto who promised to call me to give feedback as they try to reroute the phone to back to Gauteng till today it hasn't happen. from the 28th of May i have been speaking to Karabo who will put me on hold for 15 minutes and then hung up without assisting me. is either they give me new phone or cancel the contract.
1 reply
Review Distribution
5 Star
3 (23.076923076923077%)
4 Star
1 (7.6923076923076925%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (69.23076923076923%)