Just Property Group

Based on recent customer reviews, Just Property Group is facing significant dissatisfaction across multiple branches in South Africa. Customers consistently mention difficulties recovering deposits, with a recurring theme of unjustified deductions and prolonged delays in refunds. Tenants frequently raise concerns about unaddressed maintenance issues, properties handed over in poor condition, and weak communication from agents and portfolio managers. A recurring complaint involves perceived unfair lease enforcement and accountability gaps at franchise level. On the positive side, a smaller group of reviewers highlight individual agents who are helpful, patient, and professional during the rental and onboarding process.

Just Property Group has a TrustIndex of 2.5 out of 10 on Hellopeter, based on 38 reviews in the last 12 months. They reply to 49% of negative reviews, typically within .