Lack of Communication/Pathetic new management

Just Property North Administration has become a nightmare since their Admin left last year. I have been trying to get in contact with their new administration lady since end of March to no avail. I've called the office since end of March, no response. Ive emailed since the 1st of April. No response. The lease renewal supposedly happened end of March 2026 yet there's no contract that was sent over to sign. At this point I'm even tempted to contact the owner of the unit directly because clearly Just Property is doing a miserable job at managing the unit.