

Finance 27
Based on recent customer reviews, Finance 27 is drawing significant frustration from borrowers, particularly around post-loan servicing. Customers consistently mention unanswered phones, ignored emails, and difficulty obtaining settlement or paid-up letters after fully repaying their loans. A recurring theme involves delayed disbursements following approval, double debits, and account updates that never reflect. Concerns about debt review handling and unresolved fraudulent loan disputes also surface. On the positive side, a few customers single out individual consultants by name for fast, efficient and friendly service during the initial application process.
TrustIndex
2.1
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been on the phone from this morning trying to get through to get a paid up letter and update on my account, no freaking answer, I get sent back to the voice menu again and again, I have emailed continuously with no feedback , the customer service is literally non existent.
1 reviews | Active since Jan 2020
I have been on the phone from this morning trying to get through to get a paid up letter and update on my account, no freaking answer, I get sent back to the voice menu again and again, I have emailed continuously with no feedback , the customer service is literally non existent.
1 reviews | Active since Jan 2020
I have been on a call to get assistance of a settlement letter since 10:30 until now it 12: 00 no one is answering and even sent an email nothing. even yesterday it was the same thing when I final got assisted the consultant sent a letter with the wrong date now today they are not answering the call. The service is very poor.
1 reviews | Active since Jan 2020
I have been on a call to get assistance of a settlement letter since 10:30 until now it 12: 00 no one is answering and even sent an email nothing. even yesterday it was the same thing when I final got assisted the consultant sent a letter with the wrong date now today they are not answering the call. The service is very poor.
1 reviews | Active since Jan 2020
Made a loan on friday 13.03.2026 was approved, did the debicheck and even recieved confirmation. It is now 16.03.2026 and I cannot find anyone on email. Have been calling nonstop and no awnser and no assistance. Absolute pathetic service, will not support again
1 reviews | Active since Jan 2020
Made a loan on friday 13.03.2026 was approved, did the debicheck and even recieved confirmation. It is now 16.03.2026 and I cannot find anyone on email. Have been calling nonstop and no awnser and no assistance. Absolute pathetic service, will not support again
1 reviews | Active since Jan 2020
I’ve been trying to get a payday loan from Finance 27 for 2 months. I’ve followed the instructions on their voice recording, sent emails, and tried calling multiple times, but no human ever answers. I urgently need this loan, otherwise I wouldn’t bother. Can anyone confirm if Finance 27 is a legitimate company, or is this a ****?
1 reviews | Active since Jan 2020
I’ve been trying to get a payday loan from Finance 27 for 2 months. I’ve followed the instructions on their voice recording, sent emails, and tried calling multiple times, but no human ever answers. I urgently need this loan, otherwise I wouldn’t bother. Can anyone confirm if Finance 27 is a legitimate company, or is this a ****?
1 reviews | Active since Jan 2020
I have been trying to get hold of finance 27 so that I make payment arrangements on my debt but I am being sent from pillar to post, I hold the phone until I run out of airtime. Please assist.
1 reviews | Active since Jan 2020
I have been trying to get hold of finance 27 so that I make payment arrangements on my debt but I am being sent from pillar to post, I hold the phone until I run out of airtime. Please assist.
1 reviews | Active since Jan 2020
I paid up my settlement letter but still no changes in my account and it’s almost time for them to deduct and when I phone nobody answers my calls or anything I even sent emails with my proof of payment but yet no response
1 reviews | Active since Jan 2020
I paid up my settlement letter but still no changes in my account and it’s almost time for them to deduct and when I phone nobody answers my calls or anything I even sent emails with my proof of payment but yet no response
1 reviews | Active since Jan 2020
I have a loan with them F480560-653245 and i tried to get a settlement offer because i had financial crisis, they don't even care because even a collection person i spoke to told me that they will keep adding interest while i tried to obtain discount. i was not even aware that i was under debt review that's why borrowed from them and so because the bank was declining me, guys play far from this i will complain here everyday because they even dont want us to talk to their supervisors
1 reviews | Active since Jan 2020
I have a loan with them F480560-653245 and i tried to get a settlement offer because i had financial crisis, they don't even care because even a collection person i spoke to told me that they will keep adding interest while i tried to obtain discount. i was not even aware that i was under debt review that's why borrowed from them and so because the bank was declining me, guys play far from this i will complain here everyday because they even dont want us to talk to their supervisors
1 reviews | Active since Jan 2020
I do not understand why credit providers cant be honest and ethical. My fiance yesterday urgently app**** for a loan, he was approved but the funds did not reflect up until now and we have a medical emergency! I swear the way they can bait people but still leave them hanging! No customer care or simply zero professional assistance! I should have read the reviews first of this ****ty loan provider!
1 reviews | Active since Jan 2020
I do not understand why credit providers cant be honest and ethical. My fiance yesterday urgently app**** for a loan, he was approved but the funds did not reflect up until now and we have a medical emergency! I swear the way they can bait people but still leave them hanging! No customer care or simply zero professional assistance! I should have read the reviews first of this ****ty loan provider!
Based on recent customer reviews, Finance 27 is drawing significant frustration from borrowers, particularly around post-loan servicing. Customers consistently mention unanswered phones, ignored emails, and difficulty obtaining settlement or paid-up letters after fully repaying their loans. A recurring theme involves delayed disbursements following approval, double debits, and account updates that never reflect. Concerns about debt review handling and unresolved fraudulent loan disputes also surface. On the positive side, a few customers single out individual consultants by name for fast, efficient and friendly service during the initial application process.
Finance 27 has a TrustIndex of 2.1 out of 10 on Hellopeter, based on 28 reviews in the last 12 months. Hellopeter has tracked Finance 27 across 195 total reviews. How is the TrustIndex calculated? →