Finance twenty seven bad F480560-653245

I have a loan with them F480560-653245 and i tried to get a settlement offer because i had financial crisis, they don't even care because even a collection person i spoke to told me that they will keep adding interest while i tried to obtain discount. i was not even aware that i was under debt review that's why borrowed from them and so because the bank was declining me, guys play far from this i will complain here everyday because they even dont want us to talk to their supervisors