

Evetech.co.za
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I purchased an ASUS TUF laptop from Evetech approximately one year ago. The screen developed a fault and was sent in for repair through Evetech. Upon return, a new fault appeared — the USB port is no longer functioning and the Wi-Fi intermittently stops working, a problem that did not exist before the repair. I formally requested a refund under Section 56(3) of the Consumer Protection Act No. 68 of 2008, which entitles a consumer to a refund or replacement when a further defect is discovered within three months of a repair. Evetech's response was to ask me to rebook the unit for yet another repair and stated that "technology can be unpredictable" — which is not a legal defence under the CPA. I have formally declined another repair and requested a full refund. Evetech has thus far failed to honour my statutory rights. I am giving Evetech 5 business days to resolve this before escalating to the Consumer Goods and Services Ombud.
1 reviews | Active since Jan 2020
I purchased an ASUS TUF laptop from Evetech approximately one year ago. The screen developed a fault and was sent in for repair through Evetech. Upon return, a new fault appeared — the USB port is no longer functioning and the Wi-Fi intermittently stops working, a problem that did not exist before the repair. I formally requested a refund under Section 56(3) of the Consumer Protection Act No. 68 of 2008, which entitles a consumer to a refund or replacement when a further defect is discovered within three months of a repair. Evetech's response was to ask me to rebook the unit for yet another repair and stated that "technology can be unpredictable" — which is not a legal defence under the CPA. I have formally declined another repair and requested a full refund. Evetech has thus far failed to honour my statutory rights. I am giving Evetech 5 business days to resolve this before escalating to the Consumer Goods and Services Ombud.
1 reviews | Active since Jan 2020
I am very very angry.... As a longstanding and reasonably regular customer of Evetech and Lenovo products, I am extremely disappointed with a purchase made recently. Bought two laptops (quite pricy as well) to enhance my business capacity and improve my efficiency within my business VASST - Your Virtual Assistant. Purchase was couriered to me (paid extra insurance as well to make sure my purchase is well handled and arrives safely as it is crucial to my business. However - my delivery was left with a neighbour in the first place without notifying me or getting my permission. Upon enquiring where my purchase was, I collected from neighour and in anticipation opened my new laptop to start set up. Laptop screen was not working, connecting to an external monitor, system showed and could make selection of region and language but nothing else, thus conclusion the system might be working (sort of) but the screen was not. Immediately logged a support ticket with Evetech. Following started with emails from support suggesting what to do to test the laptop screen etc and so an up and down email process started. Final conclusion - laptop must be assessed. I travel to Evetech to hand in personally and await outcome, just to be told their assessment on the damage is inclusive whether it is factory / manufacturing fault or what they deem to be "client induced damage", it must be sent to Lenovo for their assessment and conclusion as to whether I cause damaged to my brand new laptop or whether it was damaged elsewhere. Received email on 8 April to inform me that the outcome is that Lenovo concluded their quality control checks were done (according to report sent to me - this was done on 30 September 2025) and that the laptop will not be replaced/refunded or repaired. Evetech as "a gesture of good will" will however provide a damage / insurance report "at no cost". Well - that certainly will not help since I did not even have the opportunity to place the item on the insurance as it was reported as faulty immediately, so what good does that "gesture of good will" do? I urgently needed a laptop, why on earth would I damage a brand new laptop and run the risk of losing thousands of rands in the process. Honestly, that logic is beyond my understanding. I have been working on a beautiful Lenovo Yoga 520 for the past 6/7 years with no problems - still looks brand new because I know how to look after my equipment. Interestingly that while I was sitting waiting at Evetech for their initial assessment outcome there was another client with exactly the same laptop Lenovo LOQ 15IRX10(gaming laptop) which was also returning it after a month because of problems with they laptop just dying on them and other issues (daughter is a student at varsity and needed the laptop for studies). Henre - sales person at Evetech's comment when I asked whether this particular make and model was problematic ? - his response : In comparison to products such as HP the return rate on the Lenovo is much lower, we have sold more than a 1000 over the past few months and at least 90% of them are not returned. Well Henre, it seems as though I am part of the 10% who have had to return the device, just to be told I damaged it. Evetech and Lenovo Lenovo Africa - it might not matter to you, but you have lost my support. I will not be leaving this matter here because I believe the device was faulty before it reached me and I reported it immediately. Just because packaging is not damaged does not mean the device is not faulty or fragile to be damaged lying in warehouses for 6 months.....
1 reviews | Active since Jan 2020
I am very very angry.... As a longstanding and reasonably regular customer of Evetech and Lenovo products, I am extremely disappointed with a purchase made recently. Bought two laptops (quite pricy as well) to enhance my business capacity and improve my efficiency within my business VASST - Your Virtual Assistant. Purchase was couriered to me (paid extra insurance as well to make sure my purchase is well handled and arrives safely as it is crucial to my business. However - my delivery was left with a neighbour in the first place without notifying me or getting my permission. Upon enquiring where my purchase was, I collected from neighour and in anticipation opened my new laptop to start set up. Laptop screen was not working, connecting to an external monitor, system showed and could make selection of region and language but nothing else, thus conclusion the system might be working (sort of) but the screen was not. Immediately logged a support ticket with Evetech. Following started with emails from support suggesting what to do to test the laptop screen etc and so an up and down email process started. Final conclusion - laptop must be assessed. I travel to Evetech to hand in personally and await outcome, just to be told their assessment on the damage is inclusive whether it is factory / manufacturing fault or what they deem to be "client induced damage", it must be sent to Lenovo for their assessment and conclusion as to whether I cause damaged to my brand new laptop or whether it was damaged elsewhere. Received email on 8 April to inform me that the outcome is that Lenovo concluded their quality control checks were done (according to report sent to me - this was done on 30 September 2025) and that the laptop will not be replaced/refunded or repaired. Evetech as "a gesture of good will" will however provide a damage / insurance report "at no cost". Well - that certainly will not help since I did not even have the opportunity to place the item on the insurance as it was reported as faulty immediately, so what good does that "gesture of good will" do? I urgently needed a laptop, why on earth would I damage a brand new laptop and run the risk of losing thousands of rands in the process. Honestly, that logic is beyond my understanding. I have been working on a beautiful Lenovo Yoga 520 for the past 6/7 years with no problems - still looks brand new because I know how to look after my equipment. Interestingly that while I was sitting waiting at Evetech for their initial assessment outcome there was another client with exactly the same laptop Lenovo LOQ 15IRX10(gaming laptop) which was also returning it after a month because of problems with they laptop just dying on them and other issues (daughter is a student at varsity and needed the laptop for studies). Henre - sales person at Evetech's comment when I asked whether this particular make and model was problematic ? - his response : In comparison to products such as HP the return rate on the Lenovo is much lower, we have sold more than a 1000 over the past few months and at least 90% of them are not returned. Well Henre, it seems as though I am part of the 10% who have had to return the device, just to be told I damaged it. Evetech and Lenovo Lenovo Africa - it might not matter to you, but you have lost my support. I will not be leaving this matter here because I believe the device was faulty before it reached me and I reported it immediately. Just because packaging is not damaged does not mean the device is not faulty or fragile to be damaged lying in warehouses for 6 months.....
1 reviews | Active since Jan 2020
Bought office equipment from them for over R43 000. Paid in full. First after payment they down graded my computers 2x after i placed a purchase order with them, reason for that is now they don't have the stock any more. I am now in credit with them and too scared to order anything else from them again. Then came delivery. I was promised delivery for the 1st, then the 2nd, then the 3rd, then the 7th, then the 9th, then the 10th. Don't think i will get it on the 10th. I think they will think of another excuse not to deliver. Lets see what happens.
1 reviews | Active since Jan 2020
Bought office equipment from them for over R43 000. Paid in full. First after payment they down graded my computers 2x after i placed a purchase order with them, reason for that is now they don't have the stock any more. I am now in credit with them and too scared to order anything else from them again. Then came delivery. I was promised delivery for the 1st, then the 2nd, then the 3rd, then the 7th, then the 9th, then the 10th. Don't think i will get it on the 10th. I think they will think of another excuse not to deliver. Lets see what happens.
1 reviews | Active since Jan 2020
I had a CPU failure on my CAD machine on Thursday, ordered a new motherboard and CPU from Evetech the same afternoon and they were delivered to my business by Monday morning, I'm absolutely thrilled with this level of service and highly recommend Evetech to anyone looking for a reputable, reliable online computer hardware supplier.
1 reviews | Active since Jan 2020
I had a CPU failure on my CAD machine on Thursday, ordered a new motherboard and CPU from Evetech the same afternoon and they were delivered to my business by Monday morning, I'm absolutely thrilled with this level of service and highly recommend Evetech to anyone looking for a reputable, reliable online computer hardware supplier.
1 reviews | Active since Jan 2020
I had a fantastic experience shopping with Evetech. Their website was easy to use, prices were competitive, and my order arrived quickly and well packaged. The quality of the product exceeded my expectations, and their communication throughout the process was excellent. I’ll definitely be ordering from them again!
1 reviews | Active since Jan 2020
I had a fantastic experience shopping with Evetech. Their website was easy to use, prices were competitive, and my order arrived quickly and well packaged. The quality of the product exceeded my expectations, and their communication throughout the process was excellent. I’ll definitely be ordering from them again!
1 reviews | Active since Jan 2020
I recently bought the MSI MAG 272QP QD-OLED 500Hz Monitor from them and was exceptionally pleased with the product and Evetechs swift delivery of it. The monitor is one of the best screens I have ever used and the 500Hz is as smooth as it can get. Very impressed!
1 reviews | Active since Jan 2020
I recently bought the MSI MAG 272QP QD-OLED 500Hz Monitor from them and was exceptionally pleased with the product and Evetechs swift delivery of it. The monitor is one of the best screens I have ever used and the 500Hz is as smooth as it can get. Very impressed!
1 reviews | Active since Jan 2020
I am writing this review to highly commend Johan and the entire team at Evetech for their outstanding customer service. After encountering an issue with my high-end computer rig and a warranteed component, the support I received was professional, efficient, and incredibly helpful. They resolved the issue quickly, and my PC is now running flawlessly. I also appreciated their integrity in providing a smooth credit process for the faulty card. In an industry where support can sometimes be a challenge, Evetech sets the gold standard. They genuinely care about their customers and the performance of their products. A massive thank you to the team. I highly recommend Evetech to anyone looking for quality hardware and even better support!
1 reviews | Active since Jan 2020
I am writing this review to highly commend Johan and the entire team at Evetech for their outstanding customer service. After encountering an issue with my high-end computer rig and a warranteed component, the support I received was professional, efficient, and incredibly helpful. They resolved the issue quickly, and my PC is now running flawlessly. I also appreciated their integrity in providing a smooth credit process for the faulty card. In an industry where support can sometimes be a challenge, Evetech sets the gold standard. They genuinely care about their customers and the performance of their products. A massive thank you to the team. I highly recommend Evetech to anyone looking for quality hardware and even better support!
1 reviews | Active since Jan 2020
As of writing this review I have still not received my 2x monitors I bought from them and PAID them for. I have received zero feedback or reason why the stuff i paid for is not supp****. I sent my courier to them, they waited an hour. First they was told that the money did not clear... but it was 48 hour later!!??? Then they changed there tune and said they cannot walk to the shelve ad pick the 2 monitors because they are to busy. I will now open a case at the ombudsman to report these lazy lying ****mers
1 reviews | Active since Jan 2020
As of writing this review I have still not received my 2x monitors I bought from them and PAID them for. I have received zero feedback or reason why the stuff i paid for is not supp****. I sent my courier to them, they waited an hour. First they was told that the money did not clear... but it was 48 hour later!!??? Then they changed there tune and said they cannot walk to the shelve ad pick the 2 monitors because they are to busy. I will now open a case at the ombudsman to report these lazy lying ****mers
Hellopeter has tracked Evetech.co.za across 8 reviews. Evetech.co.za hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Evetech.co.za? Write a review to help others decide.