BS
Bosch Service
Claimed Business
BS
Bosch Service
Claimed Business
43 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Bosch Service receives largely critical feedback across multiple branches in South Africa, with customers consistently mentioning misdiagnoses, repeat faults shortly after repairs, and unexpected charges on top of original quotations. A recurring theme is poor communication, missing or unreturned parts, and a perceived lack of accountability when issues are escalated. A smaller pocket of positive sentiment highlights individual branches and staff praised for thorough diagnostics, friendly reception, and dependable workmanship, suggesting service quality varies considerably depending on location and the specific advisor handling the job.
Performance(last 12 months):
Trustindex Rating
2.4TrustIndex
2.4
Review Distribution
1.7|43 Reviews
Jul '25 - Jun '26
Recent reviews (43)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
26 May 2026, 21:08
Excellent Service at Bosch Car Service Kyalami ( from Jenine)
Thankful to Jenine at Bosch Car Service Kyalami, She is the most efficient, professional lady, who over the years is never in a bad mood... every time one walks/call Bosch Kyalami, Jenine attends to your crisis promptly, she is kind, welcoming and extremely knowledgeable. Jenine is truly a gem... Honesty Jenine is the kind of employee, Bosch Kyalami should VALUE. THANK YOU AGAIN Jenine, you are indeed a Star Professional, thank you. Elizabeth
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Anonymous
1 reviews | Active since Jan 2020
26 May 2026, 21:08
Excellent Service at Bosch Car Service Kyalami ( from Jenine)
Thankful to Jenine at Bosch Car Service Kyalami, She is the most efficient, professional lady, who over the years is never in a bad mood... every time one walks/call Bosch Kyalami, Jenine attends to your crisis promptly, she is kind, welcoming and extremely knowledgeable. Jenine is truly a gem... Honesty Jenine is the kind of employee, Bosch Kyalami should VALUE. THANK YOU AGAIN Jenine, you are indeed a Star Professional, thank you. Elizabeth
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 09:58
Brandon Lacks Communication skills and he gave me bad attitude
Bosch Service in Pietermaritzburg Burger Street is not make sure. I was left as an unhappy customer after i took my car for a Clutch repairs, major service and cambelt replacement. they (Brandon - Service Advisor) eventually missed my instruction to replace the cambelt after the car was with them for 2 weeks trying to fix clutch and doing major service which was finalized after asking them for old part, only for them to realize that some of the major service like draining the oil and taking out filters was not completed. I was very furious to see my car being serviced in front of me whereas i was called that the car is ready for collection. I even complained to the Manager who was not helpful to me but he defended his staff. I would not recommend anyone to take their car to that branch. Brandon gave me terrible attitude and lacks communication skills, he is the one who gave me the worst customer service ever.
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 09:58
Brandon Lacks Communication skills and he gave me bad attitude
Bosch Service in Pietermaritzburg Burger Street is not make sure. I was left as an unhappy customer after i took my car for a Clutch repairs, major service and cambelt replacement. they (Brandon - Service Advisor) eventually missed my instruction to replace the cambelt after the car was with them for 2 weeks trying to fix clutch and doing major service which was finalized after asking them for old part, only for them to realize that some of the major service like draining the oil and taking out filters was not completed. I was very furious to see my car being serviced in front of me whereas i was called that the car is ready for collection. I even complained to the Manager who was not helpful to me but he defended his staff. I would not recommend anyone to take their car to that branch. Brandon gave me terrible attitude and lacks communication skills, he is the one who gave me the worst customer service ever.
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Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 11:42
Bosch car service meyerton is a reap off
Bosch meyerton is a reap off and their service is all about robbing people they are charging to fix my vehicle R160 000 a nissan qushqai mind you all the service has been done by them and my warranty cover requested for a diagnostic report and they cant provide that how can l be assisted ?
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Anonymous
1 reviews | Active since Jan 2020
15 May 2026, 11:42
Bosch car service meyerton is a reap off
Bosch meyerton is a reap off and their service is all about robbing people they are charging to fix my vehicle R160 000 a nissan qushqai mind you all the service has been done by them and my warranty cover requested for a diagnostic report and they cant provide that how can l be assisted ?
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Anonymous
1 reviews | Active since Jan 2020
9 May 2026, 09:48
Amazing service
Bosch service centre in Tokai has always resolved problems on my car that were either caused by other mechanics or missed by them. Today Dylan found that CarTime Tokai left the air intake sensor unplugged and picked up a broken cambelt sensor
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Anonymous
1 reviews | Active since Jan 2020
9 May 2026, 09:48
Amazing service
Bosch service centre in Tokai has always resolved problems on my car that were either caused by other mechanics or missed by them. Today Dylan found that CarTime Tokai left the air intake sensor unplugged and picked up a broken cambelt sensor
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Anonymous
1 reviews | Active since Jan 2020
5 May 2026, 06:07
Bosch service center Gezina
I took my car to Bosch service center in Gezina, the car was working fine now after a week of taking it there it started making squeaky sounds now they want R1500 to fix the problem. Choose this workshop at your risk, I wonder how they got RMI approved because many mechanics in the townships are far better than them 🤬
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Anonymous
1 reviews | Active since Jan 2020
5 May 2026, 06:07
Bosch service center Gezina
I took my car to Bosch service center in Gezina, the car was working fine now after a week of taking it there it started making squeaky sounds now they want R1500 to fix the problem. Choose this workshop at your risk, I wonder how they got RMI approved because many mechanics in the townships are far better than them 🤬
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Anonymous
1 reviews | Active since Jan 2020
15 Apr 2026, 12:36
Boksburg branch is *****ulent
I had my vehicle crashed into another vehicle by the mechanic. I was promised it would be fixed with there insurance and panelbeater. When i got the car back, the mechanic had tried to fix it himself by as they made him pay for it. So things were just melted instead of replaced, cracks in bumper just painted over, bonnet still bent. On top of this, I spent over R40000 getting my car fixed, everything they said they fixed I have had to redo at another mechanic including replace my engine. I have tried to get hold of Bosch head office with no luck. Avoid Bosch at all costs.
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Anonymous
1 reviews | Active since Jan 2020
15 Apr 2026, 12:36
Boksburg branch is *****ulent
I had my vehicle crashed into another vehicle by the mechanic. I was promised it would be fixed with there insurance and panelbeater. When i got the car back, the mechanic had tried to fix it himself by as they made him pay for it. So things were just melted instead of replaced, cracks in bumper just painted over, bonnet still bent. On top of this, I spent over R40000 getting my car fixed, everything they said they fixed I have had to redo at another mechanic including replace my engine. I have tried to get hold of Bosch head office with no luck. Avoid Bosch at all costs.
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Anonymous
1 reviews | Active since Jan 2020
7 Apr 2026, 08:20
POOR SERVICE AND LACK OF RESPONSE TO THE CLIENTS..
I went to Bosch in Durban Umbilo road for a normal car service, their quote was ridiculously expensive than the major service that I did last year, few days after the service I discovered that theres no coolant in my coolant tank so it means for a couple of days I have been driving that car with no water ... I communicated with them they said I should bring the car for a checkup, I asked if they are going to cover that costs of travelling and they didn't reply..so I cannot drive 216km with my petrol for their own faul...I paid for this in full but their works is not complete, I am even wondering how much more they didn't do coz it seems like they have mistakes... I am so angry and if anything happens to my car they will have to pay... You cannot charge me a lot of money and then fail to deliver... Your service is very poor... Even the front desk lady cannot give the feedback very well.. this is disgusting!!!
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Anonymous
1 reviews | Active since Jan 2020
7 Apr 2026, 08:20
POOR SERVICE AND LACK OF RESPONSE TO THE CLIENTS..
I went to Bosch in Durban Umbilo road for a normal car service, their quote was ridiculously expensive than the major service that I did last year, few days after the service I discovered that theres no coolant in my coolant tank so it means for a couple of days I have been driving that car with no water ... I communicated with them they said I should bring the car for a checkup, I asked if they are going to cover that costs of travelling and they didn't reply..so I cannot drive 216km with my petrol for their own faul...I paid for this in full but their works is not complete, I am even wondering how much more they didn't do coz it seems like they have mistakes... I am so angry and if anything happens to my car they will have to pay... You cannot charge me a lot of money and then fail to deliver... Your service is very poor... Even the front desk lady cannot give the feedback very well.. this is disgusting!!!
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Anonymous
1 reviews | Active since Jan 2020
31 Mar 2026, 13:31
Bosch service shocker with motor warranty
I have dealt with Bosch Umgeni Rd to fix a turbo, Very poor feedback. Had to keep phoning Charmaine, they charge 3 x the turbo repair specialists who are not on the panel and refuse to negotiate, after charging to strip and check turbo. I had to pay R399 pm for the last 6 months and R1000 to Bosch to release car which was not fixed after 2 weeks. The owner really needs to jack the inefficient service.... my advise if you have a plan C plan, stay away
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Anonymous
1 reviews | Active since Jan 2020
31 Mar 2026, 13:31
Bosch service shocker with motor warranty
I have dealt with Bosch Umgeni Rd to fix a turbo, Very poor feedback. Had to keep phoning Charmaine, they charge 3 x the turbo repair specialists who are not on the panel and refuse to negotiate, after charging to strip and check turbo. I had to pay R399 pm for the last 6 months and R1000 to Bosch to release car which was not fixed after 2 weeks. The owner really needs to jack the inefficient service.... my advise if you have a plan C plan, stay away
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