

Waterfall School of Business
Based on recent customer reviews, Waterfall School of Business receives sharply divided feedback from students navigating the transition from Oxbridge Academy. A recurring theme among dissatisfied students is poor administrative communication, with customers consistently mentioning unanswered emails, unresolved refund requests, delayed portfolio marking, and difficulty accessing the student portal. In contrast, positive reviewers repeatedly highlight specific staff members such as Carla, Logan, Hannes, and Nicolette, praising their patience, responsiveness, and genuine willingness to guide students through academic challenges. The experience appears heavily dependent on which consultant a student is assigned.
Replied to 100% of negative reviews
Reply time on negative reviews: 431h 37m
TrustIndex
4.5
Ranking
#55
in Education & Training
Reply Time
407h 30m
Replied to 100% of negative reviews
Reply time on negative reviews: 431h 37m
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Based on recent customer reviews, Waterfall School of Business receives sharply divided feedback from students navigating the transition from Oxbridge Academy. A recurring theme among dissatisfied students is poor administrative communication, with customers consistently mentioning unanswered emails, unresolved refund requests, delayed portfolio marking, and difficulty accessing the student portal. In contrast, positive reviewers repeatedly highlight specific staff members such as Carla, Logan, Hannes, and Nicolette, praising their patience, responsiveness, and genuine willingness to guide students through academic challenges. The experience appears heavily dependent on which consultant a student is assigned.
Waterfall School of Business has a TrustIndex of 4.5 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 431 hours 37 min. How is the TrustIndex calculated? →
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