Voltano
Unclaimed Business
Performance(last 12 months):
Trustindex Rating
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Review Distribution
1|7 Reviews
Jul '25 - Jun '26
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
21 May 2026, 06:19
UNACCEPTABLE - DEPOSIT NOT REFUNDED
I am extremely disappointed with the handling of my refund by Voltano Metering. We moved out of the property at the end of March 2026, and the final utility account was fully settled on 13 April 2026. On 16 April 2026, I received written confirmation that my account had been closed and that the refund was sent to Head Office for processing. I was advised to allow 14–21 working days for payment. That timeframe has now passed, and despite numerous follow-ups via both email and telephone, I still have not received my refund. What is most frustrating is that I keep receiving the same response that the matter is “with finance,” with no proper resolution. I was recently told that payment would be released earlier this week, yet there is still no payment reflecting in my bank account. I have remained patient and cooperative throughout this process, but the ongoing delays, lack of accountability, and repeated unfulfilled promises are unacceptable. I am now left with no option but to escalate the matter further (legally) should this not be resolved urgently.
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Anonymous
1 reviews | Active since Jan 2020
21 May 2026, 06:19
UNACCEPTABLE - DEPOSIT NOT REFUNDED
I am extremely disappointed with the handling of my refund by Voltano Metering. We moved out of the property at the end of March 2026, and the final utility account was fully settled on 13 April 2026. On 16 April 2026, I received written confirmation that my account had been closed and that the refund was sent to Head Office for processing. I was advised to allow 14–21 working days for payment. That timeframe has now passed, and despite numerous follow-ups via both email and telephone, I still have not received my refund. What is most frustrating is that I keep receiving the same response that the matter is “with finance,” with no proper resolution. I was recently told that payment would be released earlier this week, yet there is still no payment reflecting in my bank account. I have remained patient and cooperative throughout this process, but the ongoing delays, lack of accountability, and repeated unfulfilled promises are unacceptable. I am now left with no option but to escalate the matter further (legally) should this not be resolved urgently.
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Anonymous
1 reviews | Active since Jan 2020
18 Dec 2025, 07:30
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Re: Your call Ref 420 of 12/18/2025 for a power failure at SS PEACH ORCHARD 1008 SANDKIAAT STREET has been allocated to an artisan.
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Anonymous
1 reviews | Active since Jan 2020
18 Dec 2025, 07:30
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate M-T Development ( Peach Orchard, Apricot Lane, Cherry Blossom, Lemon Tree & Incorrect Billing Messages and Charges I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation. Re: Your call Ref 420 of 12/18/2025 for a power failure at SS PEACH ORCHARD 1008 SANDKIAAT STREET has been allocated to an artisan.
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Anonymous
1 reviews | Active since Jan 2020
13 Dec 2025, 06:42
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages
I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation.
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Anonymous
1 reviews | Active since Jan 2020
13 Dec 2025, 06:42
Subject: Urgent Escalation – No Power Supply at Golden Fields Estate & Incorrect Billing Messages
I am writing to urgently escalate an ongoing electricity supply issue at Golden Fields Estate. There has been no power supply for several days, extending into weeks, and this matter remains unresolved. Despite the lack of electricity, we continue to receive messages regarding electricity balances, which is incorrect and unacceptable. Please note that there can be no electricity consumption when there is no power supply. Any balance deductions, billing notifications, or consumption records during this outage period are therefore inaccurate and must be reviewed and corrected. We request the following as a matter of urgency: Immediate investigation and restoration of power to Golden Fields Estate Suspension of all billing and balance-related notifications during the outage period A full audit and correction of any charges app**** while there was no electricity supply Written feedback on the cause of the outage and expected resolution timeline This issue has caused significant inconvenience and requires prompt attention. Please treat this matter as urgent and confirm escalation.
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Anonymous
1 reviews | Active since Jan 2020
10 Nov 2025, 19:27
Absolute poor service by Voltano
I signed a application for supply of utilities(water and electricity) with Voltano on 27 May 2024. According to the application I was required to pay a deposit for water connection. No other fees were required. I paid the amount and sent the proof of payment together with the application form. On my utilities account for November 2025 (18 months later) a connection fee was added to my account. This is as I must guess the connection fee for my electricity 18 months ago. After emails requesting an explanation for this connection fee I am still guessing because Voltano does not reply. They only sent threatening mails and SMS massages to suspend my service.
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Anonymous
1 reviews | Active since Jan 2020
10 Nov 2025, 19:27
Absolute poor service by Voltano
I signed a application for supply of utilities(water and electricity) with Voltano on 27 May 2024. According to the application I was required to pay a deposit for water connection. No other fees were required. I paid the amount and sent the proof of payment together with the application form. On my utilities account for November 2025 (18 months later) a connection fee was added to my account. This is as I must guess the connection fee for my electricity 18 months ago. After emails requesting an explanation for this connection fee I am still guessing because Voltano does not reply. They only sent threatening mails and SMS massages to suspend my service.
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Anonymous
1 reviews | Active since Jan 2020
27 Aug 2025, 09:09
Subject: Urgent: Ongoing Billing Issues with Voltano
Dear Devi, Thank you for your response. We would like to highlight that our entire complex is experiencing persistent issues with Voltano’s billing system. Many units have reported being billed incorrectly. You are welcome to interview the residents individually—most, if not all, can confirm these irregularities. Whenever we try to reach out to Voltano directly, our concerns are ignored. This lack of accountability is extremely frustrating for us as consumers. As requested, the relevant documentation is attached. To give you a specific example: on 22 August 2025, a payment of R569.72 was made as per the official statement received from Voltano. However, less than a week later, we received the following concerning message: "Your account (PEOKR7GTU) is in arrears of R353.59. Please pay into your account to generate more credits. Regards, Voltano." This message is both confusing and misleading, and it raises serious concerns about the accuracy and integrity of Voltano’s billing system. We hope this matter will receive your urgent attention, as it is clearly affecting multiple households and causing significant stress and confusion. Kind regards, Very Concerned Owners
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Anonymous
1 reviews | Active since Jan 2020
27 Aug 2025, 09:09
Subject: Urgent: Ongoing Billing Issues with Voltano
Dear Devi, Thank you for your response. We would like to highlight that our entire complex is experiencing persistent issues with Voltano’s billing system. Many units have reported being billed incorrectly. You are welcome to interview the residents individually—most, if not all, can confirm these irregularities. Whenever we try to reach out to Voltano directly, our concerns are ignored. This lack of accountability is extremely frustrating for us as consumers. As requested, the relevant documentation is attached. To give you a specific example: on 22 August 2025, a payment of R569.72 was made as per the official statement received from Voltano. However, less than a week later, we received the following concerning message: "Your account (PEOKR7GTU) is in arrears of R353.59. Please pay into your account to generate more credits. Regards, Voltano." This message is both confusing and misleading, and it raises serious concerns about the accuracy and integrity of Voltano’s billing system. We hope this matter will receive your urgent attention, as it is clearly affecting multiple households and causing significant stress and confusion. Kind regards, Very Concerned Owners
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Anonymous
1 reviews | Active since Jan 2020
9 Aug 2025, 07:57
Ineffective and inefficient accounting services beware consumers all consumers in golden Fields apricot, lemon and peach orchard faced with same deception unresolved
Dear Voltano Support, I am writing to request a detailed reconciliation of my account. Last week, I made a payment of R1000, while my outstanding balance was only R354, meaning I should currently be in credit. However, I have since received an SMS stating that my account has only R53.46 remaining, which does not reconcile with my payment and expected balance. Account Reference: PEOKR7GTU Payment Made: R1000 Outstanding at Time of Payment: R354 Expected Balance: R646 (credit), not R53.46 Kindly provide a full reconciliation statement showing: All charges/debits since the last statement My recent payment(s) The calculation leading to the current balance of R53.46 Please review this as a matter of urgency and advise. Thank you, Very concerned client
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Anonymous
1 reviews | Active since Jan 2020
9 Aug 2025, 07:57
Ineffective and inefficient accounting services beware consumers all consumers in golden Fields apricot, lemon and peach orchard faced with same deception unresolved
Dear Voltano Support, I am writing to request a detailed reconciliation of my account. Last week, I made a payment of R1000, while my outstanding balance was only R354, meaning I should currently be in credit. However, I have since received an SMS stating that my account has only R53.46 remaining, which does not reconcile with my payment and expected balance. Account Reference: PEOKR7GTU Payment Made: R1000 Outstanding at Time of Payment: R354 Expected Balance: R646 (credit), not R53.46 Kindly provide a full reconciliation statement showing: All charges/debits since the last statement My recent payment(s) The calculation leading to the current balance of R53.46 Please review this as a matter of urgency and advise. Thank you, Very concerned client
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Anonymous
1 reviews | Active since Jan 2020
5 Aug 2025, 16:18
Ineffective and inefficient accounts
Please check paid R1000 last week as my outstanding balance was R354 hence should be in credit. Receiving SMS which do not reconcile please provide reconciliation statement Your account (PEOKR7GTU) has R53.46 remaining.Please pay into your account to generate more credits.Voltano
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Anonymous
1 reviews | Active since Jan 2020
5 Aug 2025, 16:18
Ineffective and inefficient accounts
Please check paid R1000 last week as my outstanding balance was R354 hence should be in credit. Receiving SMS which do not reconcile please provide reconciliation statement Your account (PEOKR7GTU) has R53.46 remaining.Please pay into your account to generate more credits.Voltano
0
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