

TSATSKE
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I share the same sentiment as Chantal who wrote a review about TSATSKE on 04 May 2026. I placed an order for 2 sheep skin, get one free promotion. PAID UP FRONT in December 2025. I have been following for MONTHS. Now it seems Candy is out of the picture. I have had one conversation with Yash who said he/she is still doing some administrative work and will come back to me regarding the outstanding delivery ... not a word after that!! It feels like I have been ****med. I noticed that Candy made reference to her father's legacy in some of her social media posts ...These are her words, from a post she placed 14 July 2025: "I’ve poured everything I have into this dream. A dream to keep my Dad's legacy alive. " The way she conducts business, upholding her father's legacy? I think not so much!! I'm simply asking for refund if Tsatske can not deliver the goods, or deliver the goods!! Shucks!! It has been 6 months! Her policy states a lead time of 21 working days for delivery ...
1 reviews | Active since Jan 2020
I share the same sentiment as Chantal who wrote a review about TSATSKE on 04 May 2026. I placed an order for 2 sheep skin, get one free promotion. PAID UP FRONT in December 2025. I have been following for MONTHS. Now it seems Candy is out of the picture. I have had one conversation with Yash who said he/she is still doing some administrative work and will come back to me regarding the outstanding delivery ... not a word after that!! It feels like I have been ****med. I noticed that Candy made reference to her father's legacy in some of her social media posts ...These are her words, from a post she placed 14 July 2025: "I’ve poured everything I have into this dream. A dream to keep my Dad's legacy alive. " The way she conducts business, upholding her father's legacy? I think not so much!! I'm simply asking for refund if Tsatske can not deliver the goods, or deliver the goods!! Shucks!! It has been 6 months! Her policy states a lead time of 21 working days for delivery ...
1 reviews | Active since Jan 2020
I’ve thought carefully before posting this, because I don’t like leaving negative reviews or warning people publicly. But at this point, I feel it is only fair to share my experience so that others can make an informed decision before placing an order. I ordered and paid for two sheepskins in January 2026. One of them was intended as a baby shower gift for the end of February, and I made that timing clear when placing the order. The baby shower sheepskin was eventually received, although it was late and I had to embarrassingly attend my sister in law's baby shower with no gift, I was understanding about that, because I know delays can happen and small businesses can have challenges. The issue is with the second sheepskin, which I have still not received. I was later told on WhatsApp that the usual turnaround time was four months. However, the turnaround time I had seen advertised on social media was 21 days, which is what I re**** on when placing the order. Had I known from the start that the actual lead time could be four months, I would not have ordered under the same expectations. On 30 March 2026, I followed up again because the second sheepskin was still outstanding. I asked whether I could rather receive a refund, or have the sheepskin sent. There was still no proper resolution. On 13 April 2026, after another two weeks had passed, I followed up again and insisted on a refund. On 14 April 2026, I was told that my refund would be processed in the next few days. As at 4 May 2026, I have still not received either the second sheepskin or the refund that was promised. What made the situation even more disappointing is that, after my follow-ups had gone unresolved, I was told that the way I handled the matter was in “poor taste”. I found that very unfair, considering that I had paid, waited, followed up several times, and still did not have what I paid for or my money back. After that, I was blocked. At that point, I felt I was likely going to be left out of pocket, but I still decided to wait and give the business the opportunity to honor the refund that had been promised. Unfortunately, weeks have now passed and the matter remains unresolved. I understand delays. I understand mistakes. I understand that things can go wrong. But when a customer has paid for an item and that item has not been delivered, the customer should either receive what they paid for or receive their refund. I am sharing this because we all work hard for our money, and I would not want someone else to go through the same experience. Please be careful, ask for clear timelines in writing, and make sure you are comfortable before paying. I genuinely wish this had been resolved privately, but as things stand, I am still out of pocket and still without the second sheepskin.
1 reviews | Active since Jan 2020
I’ve thought carefully before posting this, because I don’t like leaving negative reviews or warning people publicly. But at this point, I feel it is only fair to share my experience so that others can make an informed decision before placing an order. I ordered and paid for two sheepskins in January 2026. One of them was intended as a baby shower gift for the end of February, and I made that timing clear when placing the order. The baby shower sheepskin was eventually received, although it was late and I had to embarrassingly attend my sister in law's baby shower with no gift, I was understanding about that, because I know delays can happen and small businesses can have challenges. The issue is with the second sheepskin, which I have still not received. I was later told on WhatsApp that the usual turnaround time was four months. However, the turnaround time I had seen advertised on social media was 21 days, which is what I re**** on when placing the order. Had I known from the start that the actual lead time could be four months, I would not have ordered under the same expectations. On 30 March 2026, I followed up again because the second sheepskin was still outstanding. I asked whether I could rather receive a refund, or have the sheepskin sent. There was still no proper resolution. On 13 April 2026, after another two weeks had passed, I followed up again and insisted on a refund. On 14 April 2026, I was told that my refund would be processed in the next few days. As at 4 May 2026, I have still not received either the second sheepskin or the refund that was promised. What made the situation even more disappointing is that, after my follow-ups had gone unresolved, I was told that the way I handled the matter was in “poor taste”. I found that very unfair, considering that I had paid, waited, followed up several times, and still did not have what I paid for or my money back. After that, I was blocked. At that point, I felt I was likely going to be left out of pocket, but I still decided to wait and give the business the opportunity to honor the refund that had been promised. Unfortunately, weeks have now passed and the matter remains unresolved. I understand delays. I understand mistakes. I understand that things can go wrong. But when a customer has paid for an item and that item has not been delivered, the customer should either receive what they paid for or receive their refund. I am sharing this because we all work hard for our money, and I would not want someone else to go through the same experience. Please be careful, ask for clear timelines in writing, and make sure you are comfortable before paying. I genuinely wish this had been resolved privately, but as things stand, I am still out of pocket and still without the second sheepskin.
1 reviews | Active since Jan 2020
TSATSKE delivered on a fantastic product - we bought three sheepskins and they are big, soft and beautiful! Customer service was helpful each step of the way, and super happy with our purchase. Proud of this local brand! Dean & Nicole
1 reviews | Active since Jan 2020
TSATSKE delivered on a fantastic product - we bought three sheepskins and they are big, soft and beautiful! Customer service was helpful each step of the way, and super happy with our purchase. Proud of this local brand! Dean & Nicole
Hellopeter has tracked TSATSKE across 6 reviews. TSATSKE hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used TSATSKE? Write a review to help others decide.