CC
Chantal C
Active since Aug 2015
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Still One of PE’s Best Affordable Family Getaways
We had such a lovely time at Willows Resort. The kids and I really enjoyed our stay, and it was exactly the kind of simple, relaxed family break we needed. It’s still one of the most affordable family getaways around PE, which makes it a great option if you want to get away without spending a fortune. There are a few small maintenance items that could use some attention, but nothing that ruined the experience for us. Overall, we had a really good time and would happily go back again. Affordable, family-friendly, relaxed, and close to home — still a little PE gem.
0 replies
1 month ago
A Disappointing Experience I Feel Others Should Know About
I’ve thought carefully before posting this, because I don’t like leaving negative reviews or warning people publicly. But at this point, I feel it is only fair to share my experience so that others can make an informed decision before placing an order. I ordered and paid for two sheepskins in January 2026. One of them was intended as a baby shower gift for the end of February, and I made that timing clear when placing the order. The baby shower sheepskin was eventually received, although it was late and I had to embarrassingly attend my sister in law's baby shower with no gift, I was understanding about that, because I know delays can happen and small businesses can have challenges. The issue is with the second sheepskin, which I have still not received. I was later told on WhatsApp that the usual turnaround time was four months. However, the turnaround time I had seen advertised on social media was 21 days, which is what I re**** on when placing the order. Had I known from the start that the actual lead time could be four months, I would not have ordered under the same expectations. On 30 March 2026, I followed up again because the second sheepskin was still outstanding. I asked whether I could rather receive a refund, or have the sheepskin sent. There was still no proper resolution. On 13 April 2026, after another two weeks had passed, I followed up again and insisted on a refund. On 14 April 2026, I was told that my refund would be processed in the next few days. As at 4 May 2026, I have still not received either the second sheepskin or the refund that was promised. What made the situation even more disappointing is that, after my follow-ups had gone unresolved, I was told that the way I handled the matter was in “poor taste”. I found that very unfair, considering that I had paid, waited, followed up several times, and still did not have what I paid for or my money back. After that, I was blocked. At that point, I felt I was likely going to be left out of pocket, but I still decided to wait and give the business the opportunity to honor the refund that had been promised. Unfortunately, weeks have now passed and the matter remains unresolved. I understand delays. I understand mistakes. I understand that things can go wrong. But when a customer has paid for an item and that item has not been delivered, the customer should either receive what they paid for or receive their refund. I am sharing this because we all work hard for our money, and I would not want someone else to go through the same experience. Please be careful, ask for clear timelines in writing, and make sure you are comfortable before paying. I genuinely wish this had been resolved privately, but as things stand, I am still out of pocket and still without the second sheepskin.
0 replies
3 months ago
Unacceptable Service and Potential Cancellation of All Policies
I am extremely unhappy with the service I have received from BetterSure. I had multiple appointments booked last week for a consultant to call me, and every single one was missed. I also sent several emails asking for assistance and still did not get the help I needed. All I am trying to do is get a quote for building insurance on a new property. This is a very basic request, and yet the level of service has been completely unacceptable. I already have existing policies with BetterSure, which makes this even more disappointing. If this is the standard of service BetterSure offers, then I will seriously be looking at moving all of my policies to another insurer. At this point, I have very little confidence in your ability to provide proper support when it is needed.
2 replies
15 months ago
Fabulous <3
If you are into crystals, incense and pretty things this is the shop for you. I have purchased form them multiple times over the years and I have never been disappointed. Guys, if you are stumped on gift ideas for your witchy/hippie wife, visit this online shop and I promise you, you will make her day super special!
0 replies
15 months ago
Exceptional Service and Support from WesBank
I recently reached out to WesBank regarding a significant issue with a vehicle I purchased from a national dealership, which involved misrepresentation. Within minutes of sending an email requesting advice and assistance, I was contacted by a highly helpful Recovery Advisor from WesBank. They were prompt in gathering all necessary information and evidence, and swiftly assigned a Sales Manager to handle my case. The communication from WesBank has been nothing short of outstanding and efficient. The team's quick response and the thoroughness in handling my concerns have been immensely reassuring. I only wish I had reached out to them two weeks earlier to intervene in this matter. A big thank you to the WesBank team for their exemplary service. It’s comforting to know that customers can count on such a responsive and supportive team in times of need.
1 reply
15 months ago
Misrepresentation and Non Disclosure of engine replacement
I am compelled to share my extremely disappointing experience with WeBuyCars, particularly concerning the purchase of a vehicle that has proven to be fraught with undisclosed issues and an overall lack of accountability from the company. The Initial Purchase: In my search for a reliable vehicle, I was assured by the sales lady at the WeBuyCars Port Elizabeth branch that I was purchasing a "Platinum A-rated" vehicle, which supposedly only needed new tyres. Trusting their assessment, I proceeded with the purchase, believing that I had made a sound investment. Discovery of Undisclosed Engine Replacement: In the four months since purchase I have had two total breakdowns where my car has been unusable. I then discovered that the vehicle had undergone a significant engine replacement, a fact that was never disclosed to me during or after the sales process. This critical omission not only questions the integrity of the vehicle's "Platinum A-rated" status but also directly contradicts the assurances given to me at the point of sale. Not to mention, it is in violation of the CPA. Recurring Vehicle Breakdowns: Each breakdown not only caused significant inconvenience but also raised serious concerns about the vehicle's reliability and safety, all while imposing an ongoing financial burden. Not to mention issues with my insurance since the engine replacement was completely undisclosed. Lack of Support and Communication: Following these incidents, I reached out to WeBuyCars' Port Elizabeth branch and directly to their head office, seeking assistance and a resolution to the numerous issues. Unfortunately, my attempts to engage with the company have been met with frustrating delays and a lack of proactive communication. Most notably, the salesperson assigned to my case, Ansu, has been notably unhelpful, providing minimal updates and requiring constant follow-ups from my side. No Response from Head Office: Despite my efforts to escalate the matter by contacting the head office last Friday, I have not received any form of acknowledgment or response. This silence from the head office is particularly alarming and reflects a concerning disregard for customer service and satisfaction. Final Steps: Given the gravity of my situation and the inadequate response from WeBuyCars, I am left with no choice but to seek formal intervention. I am currently filing a complaint with the National Consumer Commission and considering further actions through the Ombutsman. Conclusion: This experience has been nothing short of distressing. I advise potential buyers to approach WeBuyCars with extreme caution or consider alternative providers who value transparency and customer satisfaction. The lack of disclosure, poor vehicle condition, and the subsequent handling of my complaints reflect poorly on WeBuyCars' commitment to their customers. I sincerely hope that this review prompts WeBuyCars to address these serious issues and improve their communication and service quality for future customers.
3 replies
20 months ago
Debit order failure
Please sort out the billing issue on my account. I pay by DEBIT order and I haven't changed my banking details. Debit order has not gone off my account and now it has become MY responsibility to phone and waste time to try and get this sorted out. I don't see why this is MY problem. No customer care emails are working any longer and Tobi has never been of any help. I am not interested in spending hours of my own time on the phone to try and resolve this. Sort this out today still, I don't want any further non payment notifications from vodacom!
4 replies
29 months ago
Continued Frustration and Unsatisfactory Service from SAIBA
This marks my second public complaint against SAIBA, an unfortunate testament to the ongoing issues I've encountered. Despite previous attempts to seek resolution, my experience continues to deteriorate, prompting me to warn others considering their services. Communication with the representative, Nomvula, has been unproductive and elusive. My direct questions are often met with vague responses or irrelevant invoices and statements, failing to address the core of my concerns. Repeated requests to escalate the matter to a senior authority have gone unanswered, leaving me in a perpetual state of limbo. Further aggravating the situation are undisclosed "mandatory support fees" I've been charged. This term was never mentioned during our initial agreements, nor is it referenced anywhere on their website, reflecting a lack of transparency in their business practices. Additionally, I have an outstanding credit from an overpayment at the SAIBA academy, which, despite numerous queries, remains unapp**** to my account. This lack of attention to a simple financial transaction casts doubt on their operational efficiency and customer service commitment. The designation application process, which I was led to believe would be straightforward, has proven to be a long, 6-month ordeal fraught with unexpected hurdles and additional, undisclosed costs. The lack of clarity and accuracy in their advertised prices is misleading and unfair to consumers. In conclusion, the service provided by SAIBA falls egregiously short of professional standards. If I were to treat my clients with a similar disregard, I doubt my business would sustain itself for long.
0 replies
29 months ago
Excellent!
Joined capitec business banking and what a easy and hassle free process. Excellent service! Thank you!
1 reply
30 months ago
Customer for life!
Always impecable service which often includes some complimentary seeds and advice to grow your garden.
0 replies
Review Distribution
5 Star
6 (50%)
4 Star
1 (8.333333333333334%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (41.666666666666664%)