Skills Academy

Based on recent customer reviews, Skills Academy receives strong praise for responsive student advisors and accessible distance learning, while a meaningful minority of students report serious frustrations with billing, refunds, registration errors, and certificate delays. Named tutors and consultants drive much of the positive sentiment, but cancellation disputes and unresolved results issues weigh heavily on overall trust and perceived service quality.

Skills Academy's biggest strength, according to Hellopeter's AI analysis, is Teaching & Academic Support. Students repeatedly praise named tutors such as Tshepang Tumahole, Aludwe Mthini, Sandi-Lee, and Zolani for patient, responsive, and motivating support. Telegram groups and tutor follow-ups are highlighted as strong, though tutor turnover and slow Telegram responses occasionally frustrate exam-prep students.

The most common complaint about Skills Academy, based on Hellopeter's AI analysis of recent customer reviews, is Certification & Career Outcomes. Several students describe long delays receiving N6 certificates, missing exam results, and lost assignments that block further study or employment. While some celebrate completed qualifications, the recurring failure to deliver results and certificates undermines the core value of the programme.

Skills Academy scores 3 out of 5 on Hellopeter's AI analysis of service quality in Colleges & Universities, compared to the Colleges & Universities industry average of 3.2. Their strongest theme is Teaching Quality (4); their weakest is Fees & Refunds (2). The top AI-rated Colleges & Universities business on Hellopeter is HyperionDev (4.5). How is the AI Score calculated? →

Skills Academy has a TrustIndex of 6 out of 10 on Hellopeter, based on 256 reviews in the last 12 months. They reply to 76% of negative reviews, typically within 73 hours 26 min. Hellopeter has tracked Skills Academy across 757 total reviews. How is the TrustIndex calculated? →