Penny S

Active since Feb 2023

Reviews

Industries

Reviews

9 reviews

2 months ago

Excellent service

As a mature student wanting to improve my skills i chose Skills Academy. They are very easy to talk to and explained everything really well. There quick response and there one on one assistant really helped me. My advisor went through the enrollment procedure with me and explained the course with me thoroughly. I would recommend anyone wanting to improve themselves to give Skills Academy a go.

0 replies

Rain

3 months ago

Appalling Internet service.

Absolutely shocking. Firstly I was given false information. I did a "signal search" on their website and was told i get 5G Internet service where I live and was recommended the 501 router. I ordered it and when I received it, it didnt pick up 5G. After many attempts I finally get a call back from customer support. They then told me I dont get 5G, only 4G. I proceeded to tell them about the false information etc. No apology, nothing. They just continued to repeatedly tell me "You dont get 5G where you stay". No explanation as to why their website said i did- nothing. The signal i do get it really bad, when I get it. It works in one single spot in my house if I move it- nothing. I got 2 sim cards which are ******* because the signal us do bad. I've had to keep this ******* for now because I ported my cell number. I've had no apology nothing from rain for being sold false information. I never would've gone with rain if I new I couldn't get 5G. They are one of the most expensive service providers and I feel they lie just to get the customers.

2 replies

MTN South Africa

6 months ago

Lowest of the low customer service

Mtn home wifi. The customer care is shockingly poor. You cannot get through to them. You ask them a question on fb because that's the only place they seem to reply on and the tell you to send a message on messenger, then try it... I've been on there messenger now 2 hours and no one has assisted me, 2 hours!! They have increased their prices with 2 days prior warning, who does that who goes from R465.00 to R529.00 with 2 days notice to its customers? I give them 1 star because I have to. Very, very poor business ethics and even worse customer service. This treatable being a customer for 4 years.

0 replies

The Courier Guy

7 months ago

Shockingly lousy customer service

Absolutely appalling service. This is now the 3rd parcel I've tried to get delivered from them and sruggled. This last time my parcel was collected on the 29th December, got taken to Lydenburg for some reason. Was supposed to be delivered yesterday,never came. No communication from them only a rude email this morning saying if I dont contact them its being returned to sender. Trying to contact them is near impossible, emails unanswered, whattsapp may as well be non existent and the phone number on there website no longer exists. 3rd Time!! And as for the Kiosk I had something delivered there collected 1 parcel (there was supposed to be 2) asked for the second one "no theres no second one". Long story short. The second one was there, the lady helping me just couldn't be bothered to go and check. Absolutely lousy customer service. Will not be using them again!

0 replies

Ram Hand To Hand Couriers

8 months ago

Poor customer service.

Worst couriers ever. Arranged delivery and waited in for them, no parcel. No call or any communication as to why it wasn't delivered. I've tried whattsapp chat - absolutely pathetic. On line form - will not go through, customer care- they just keep you in a que. All I want is a straight answers to why they didnt deliver or re arrange. Dont ever use these guys.

3 replies

McDonald's

10 months ago

Served absolutel ****!

Yesterday, Sunday 5th October my husband and I went here and I ordered at the self service station. 2 double McTasty meals with milkshakes. I paid but no slip came out. I told the server behind the counter this and she barely understood me. I then went to use the bathroom, there was no toilet paper and the wash basin wasn't working. No out of order signs were up. I then proceeded to wait over 20 minutes to eventually ask another server what's happening. She gave me my food, which had been standing out waiting. I asked about the milkshakes, then she walked off and im left waiting another 10 minutes, to be told theres no milkshakes. Ive paid extra for these and people are being served ice creams. No the ice cream is finished now I was told I could get either an apple or orange juice. I ordered 1 of each. After waiting 40 minutes I go to my car- the drinks are wrong. 2 orange juices, the food is cold and burgers are soggy. I paid R292.00 for 2 meals that wasn't even worth R50.00. This is not the first time. Absolutely disgusted and so angry at waiting 40 minutes. Paying R300 for utter ****. I have complained to McDonald's and heard nothing back. A refund is the least I expect for this Absolutely poor effort.

1 reply

Master auto spare

12 months ago

**** artists

My husband ordered 2 front lights and a front grill from here. Paid in full an then paid courier fees. Opened the box, no grill. He proceeded to phone Domino's and they told us it had been broken and would find a new one. That was around 20th July. No communication at all from these guys. No offer of a refund and no grill. Absolute zero communication from them. We just want an immediate refund of R650.00

0 replies

DSV Road

32 months ago

Appalling service from DSV

I'm waiting on my bank card to be delivered. I have made 2 appointments with DSV for delivery and both times the couriers have not arrived. No phone call, nothing just a no show. This is not the first time DSV have done this. When I was waiting for my internet router,bit took them 2 weeks to deliver, my previous bank card was 3 no shows. I have complained to DSV and now they ignore my emails. It's been 2 weeks now and I still don't have my bank card or an appointment of when the courier is coming. It should've been delivered on Wednesday 6th December. Nothing from Dsv to say why or when.

1 reply

KFC

43 months ago

Terrible food - Terrible response.

This is specifically for KFC Game Centre, Groblersdal. I ordered 2 meals. 1 double crunch burger meal and 1 bi master meal. I ordered online, checked in 2 minutes before I collected as prompted. I collected my food and went home, which is literally a 1 minute drive away. My order on both meals was ice cold, old and the bread was soggy. Half the food ended up being thrown away. I logged a complaint and the customer care contacted me which was fine. Groblersdal kfc contacted me and their phone call was appalling. All I got from them was "sorry please come to the restaurant again". So when I told them "No I won't be using them again as this us not the first time there food has been un satisfactory". They just replied "oh Sorry". That's it. I work hard for my money and kfc for us is a treat. Their response at the restaurant is as unsatisfactory as their food. Definitely not finger linking good and no they did not offer to replace it as they state!

0 replies

Review Distribution

5 Star

1 (11.1%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

8 (88.9%)

Penny S

Reviews

Excellent service

Appalling Internet service.

Lowest of the low customer service

Shockingly lousy customer service

Poor customer service.

Served absolutel ****!

**** artists

Appalling service from DSV

Terrible food - Terrible response.

Review Distribution

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