Shopping4Africa.com Reviews | 7.6 TrustIndex | Hellopeter

Shopping4Africa.com Reviews | 7.6 TrustIndex | Hellopeter

Review Distribution

4.6|18 Reviews

Sep '25 - Aug '26

Frequently Asked Questions About Shopping4Africa.com

What do customers say about Shopping4Africa.com?

Based on recent customer reviews, Shopping4Africa.com is consistently praised for responsive customer service, competitive pricing, and a wide product range spanning home appliances, electronics, and hard to find items. Customers repeatedly highlight fast and prompt delivery, professional staff interactions, and proactive follow up communication via WhatsApp and phone. A recurring theme is the smooth ordering process and goods arriving in perfect condition. Some shoppers mention occasional delivery delays and a courier code mix up, but these instances are outweighed by strongly positive sentiment around reliability and trustworthy service.

Is Shopping4Africa.com trustworthy?

Shopping4Africa.com has a TrustIndex of 7.6 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 18 hours 31 min.

Recent reviews (18)

Used this business recently? Share your experience to help others decide.

Used this business recently? Share your experience to help others decide.

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Popular mentions

fast delivery excellent service competitive prices easy ordering delivery delays courier confusion slow shipping

KG

1 reviews | Active since May 2026

21 May 2026, 16:29

Unresponsive During Return Process

I ordered an item for Mother’s Day which, firstly, I had to follow up on, and secondly, sadly had to log a return for. I must admit that once I pushed for the delivery, their customer service was good. However, after requesting a return within the allowed timeframe, I eventually received a response asking for additional information for their suppliers. Since then, I have been unable to get hold of them despite sending multiple emails and trying to call. I would recommend buying products directly from the stores whose products they stock, as having them as an intermediary does not make for a good experience if any issues arise.

Helpful (0)

|Replies (1)

KG

1 reviews | Active since May 2026

21 May 2026, 16:29

Unresponsive During Return Process

I ordered an item for Mother’s Day which, firstly, I had to follow up on, and secondly, sadly had to log a return for. I must admit that once I pushed for the delivery, their customer service was good. However, after requesting a return within the allowed timeframe, I eventually received a response asking for additional information for their suppliers. Since then, I have been unable to get hold of them despite sending multiple emails and trying to call. I would recommend buying products directly from the stores whose products they stock, as having them as an intermediary does not make for a good experience if any issues arise.

0

Replies (1)

N

1 reviews | Active since May 2026

15 May 2026, 10:34

Nadine I

Great service, got a friendly call a day after my order telling me the one product would be delayed but that the rest would be shipped that day. Order arrived quickly and a week later the other product. Will def use them again.

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N

1 reviews | Active since May 2026

15 May 2026, 10:34

Nadine I

Great service, got a friendly call a day after my order telling me the one product would be delayed but that the rest would be shipped that day. Order arrived quickly and a week later the other product. Will def use them again.

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Replies (1)

G

1 reviews | Active since May 2026

7 May 2026, 13:57

Great shopping experience

The price was what drew me to shop here and the service is why I will continue to shop here.

Helpful (0)

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G

1 reviews | Active since May 2026

7 May 2026, 13:57

Great shopping experience

The price was what drew me to shop here and the service is why I will continue to shop here.

0

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HS

1 reviews | Active since May 2020

6 May 2026, 10:39

Superb delivery

The turnaround delivery time was superb, the customer service was excellent, the goods were delivered in good condition. In essence I logged a query and it was resolved in 24 hrs. They even called after the delivery to check if I received my package.

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HS

1 reviews | Active since May 2020

6 May 2026, 10:39

Superb delivery

The turnaround delivery time was superb, the customer service was excellent, the goods were delivered in good condition. In essence I logged a query and it was resolved in 24 hrs. They even called after the delivery to check if I received my package.

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Replies (2)

MK

1 reviews | Active since Apr 2026

27 Apr 2026, 11:41

Good

"Great product variety at affordable prices. Shipping was slower than expected but items arrived safely and matched descriptions. Easy website to navigate. Would order again!"

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MK

1 reviews | Active since Apr 2026

27 Apr 2026, 11:41

Good

"Great product variety at affordable prices. Shipping was slower than expected but items arrived safely and matched descriptions. Easy website to navigate. Would order again!"

0

Replies (1)

AG

1 reviews | Active since Jul 2012

24 Apr 2026, 09:02

Shopping4Africa.com Excellent communication, great service

They needed clarity on my purchase order, I was contacted via Whatsapp by a staff member who introduced herself, explained the problem, got my response and nowhere did they ask or give any personal information, which I really appreciated. I will gladly recommend Shopping4Africa.com to friends and family.

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AG

1 reviews | Active since Jul 2012

24 Apr 2026, 09:02

Shopping4Africa.com Excellent communication, great service

They needed clarity on my purchase order, I was contacted via Whatsapp by a staff member who introduced herself, explained the problem, got my response and nowhere did they ask or give any personal information, which I really appreciated. I will gladly recommend Shopping4Africa.com to friends and family.

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Replies (1)

J

1 reviews | Active since Apr 2026

24 Apr 2026, 03:55

Great shopping experience

I was skeptical at first but WOW. Great customer service all-round. Everyone I interacted with were very professional. Excellent service. KEEP IT UP.

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J

1 reviews | Active since Apr 2026

24 Apr 2026, 03:55

Great shopping experience

I was skeptical at first but WOW. Great customer service all-round. Everyone I interacted with were very professional. Excellent service. KEEP IT UP.

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Replies (1)

YvdM

Yolande van der Merwe

1 reviews | Active since Nov 2012

18 Apr 2026, 18:29

I have bought variou...

I have bought various big home appliances from Shopping4Africa, freezer, stoves... They are always prompt, keep you in the loop and price are competitive. It is easy to do business with them. I would recommend them!

Helpful (0)

|Replies (1)

YvdM

Yolande van der Merwe

1 reviews | Active since Nov 2012

18 Apr 2026, 18:29

I have bought variou...

I have bought various big home appliances from Shopping4Africa, freezer, stoves... They are always prompt, keep you in the loop and price are competitive. It is easy to do business with them. I would recommend them!

0

Replies (1)