RocketX
Claimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
RocketX
Claimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWZ
TR
Truthful R
1 reviews | Active since Jan 2020
13 Jun 2025, 12:41
Absolutely Horrible Experience – Avoid RocketX at All Costs
Customer service at RocketX is absolutely pathetic — the worst I’ve ever dealt with. I had a serious issue where they falsely claimed I only used my account for deposits and withdrawals, with no associated trading activity. This is completely untrue. I traded heavily every single day, often to the point of overtrading. Despite this, they forced me to withdraw all my funds before I could make any further withdrawals and then disabled my account entirely. When I finally managed to speak with a manager, they admitted there was an issue on their side and promised to follow up with me. They never did. Since then, their only response has been the same copy-pasted nonsense: “Please refer to the mails sent to you.” Utterly useless. Their reasoning is completely false, and they show zero effort or interest in resolving real issues. If you value your time, money, and sanity — stay far away from RocketX. Unprofessional, dishonest, and careless.
Helpful (0)
|Replies (0)TR
Truthful R
1 reviews | Active since Jan 2020
13 Jun 2025, 12:41
Absolutely Horrible Experience – Avoid RocketX at All Costs
Customer service at RocketX is absolutely pathetic — the worst I’ve ever dealt with. I had a serious issue where they falsely claimed I only used my account for deposits and withdrawals, with no associated trading activity. This is completely untrue. I traded heavily every single day, often to the point of overtrading. Despite this, they forced me to withdraw all my funds before I could make any further withdrawals and then disabled my account entirely. When I finally managed to speak with a manager, they admitted there was an issue on their side and promised to follow up with me. They never did. Since then, their only response has been the same copy-pasted nonsense: “Please refer to the mails sent to you.” Utterly useless. Their reasoning is completely false, and they show zero effort or interest in resolving real issues. If you value your time, money, and sanity — stay far away from RocketX. Unprofessional, dishonest, and careless.
0
Replies (0)MP
Mishayl P
1 reviews | Active since Jan 2020
1 Feb 2025, 07:27
Poor Service
The customer service is horrible, I have an on going issue where money has been taken out of my account without my permission and after being sent to multiple different companies my issue has not been resolved. The company does not want to give or sort out the issue even with the bank. It is truly pathetic and is not right at all. When you ask to speak to a manger you have to wait more than a week to get back to you or they don’t even get any manger to call you, there is no rush or motivation to get to the bottom of the issue. It is a truly pathetic company. They need help with customer service and the overall functioning of their business.
Helpful (0)
|Replies (0)MP
Mishayl P
1 reviews | Active since Jan 2020
1 Feb 2025, 07:27
Poor Service
The customer service is horrible, I have an on going issue where money has been taken out of my account without my permission and after being sent to multiple different companies my issue has not been resolved. The company does not want to give or sort out the issue even with the bank. It is truly pathetic and is not right at all. When you ask to speak to a manger you have to wait more than a week to get back to you or they don’t even get any manger to call you, there is no rush or motivation to get to the bottom of the issue. It is a truly pathetic company. They need help with customer service and the overall functioning of their business.
0
Replies (0)