Active since Apr 2014
They probably have the best in-house bread I've ever had. Fresh and remains soft, even after you reheat it. Plus it inly cost 10-bucks. Plus I've always had the best experience when dealing with their friendly-staff. Lost a star cause of how scarce and hard it is to find their stores.
Longest withdrawal process I've ever experienced. And it's not like I was requesting a huge amount. Making up the silliest excuse just to withhold a withdrawal.
Theres better options out there. If your reviews are mainly 1 stars and tons of 5 stars, then something is off. No such thing as a 5 stared broker, unless they are trying to make up for the ****py reviews the real clients are sharing about them. One of the worst experiences I've had with a broker.
Capitec keeps taking money out of my savings account. And this has been occurring for at least the past 4 months now. These are random amounts. When you look at your statement, be it on the app and on the actual statement viewable from the app, you won't see where this amount went. You'll simply notice that it's gone. Random little amounts, such as R5 every week or R10. The largest amount was a ~R50. It wasn't bank fees either, cause the statement shows how much the banking fees are. Apparently there are depositing fees now, for example, if you use an ATM to deposit money into your own account.
This is a really good business. Excellent customer service ****erally the best I've experienced) and great drivers and delivery time. You can tell they're going above and beyond to improve on the customers experience and care about the quality of the products delivered to their customers. Only had two (minor) hiccups - which I believe was mainly due to the supplier and not Takealot.com. In the near future, I can see it employing a lot of people in this county and boasting the economy, so long as we keep supporting it.
I think I'm being ****med by Rain. Originally had an outstanding bill of R1,587 (as according to their home page since being disconnected in February 2023 until present - I have the screen grab to confirm this). Today, I logged on to my account to settle this amount - come to find that that bill has been bumped up to R2,110. Okay??? (Maybe it's their safety machenism to have me one month ahead in my payments???) I call in to the Sales and Accounts department to make a payment arrangement, where I'd pay partially today and settle the rest of the outstanding amount by the 15th of the following month (15 May 2023). Which they agreed to. I'm then told that the minimum amount I could pay, was half of that amount; which according to the sales consultant would mean R1,058 (this was then confirmed by the "support consultant" where I was transferred to, in order to complete the transaction. Another red flag, the first being - I was asked to hang up, and that she would call me back. I guess the sales and accounts department no longer handles the billing, instead it's the support department now? Okay). Went ahead with the process, was debited the R1,058 and got reconnected for the next few 30-min before being disconnected again. Called in again; this time to the support department, since this is a connection issue not a billing issue. Where I spoke to heavily accent Indian agent (I'm assuming that's their international call center), who told me that he'd log the issue and forward it to the relevant department and then reconnect me. That didn't happen. Called in again to accounts department just to confirm, got transferred to someone else by an agent who said he's working with Cell C accounts. Where I spoke to a very apologetic "SUPPORT" agent, who told me that I have to pay an additional R1580 (remember, this is the original amount that I actually owed, before being told I owed R2,110) by the 25th of this month (April 2023) else I'd be disconnected. Instead of the remaining balance of R1058 which was originally agreed on, to be settled the following month. BTW: Each of these agents (excluding the international agent) told me to hang up the call, and that they'd call me back before I could finish the transaction. The last agent didn't mention the R1587 during the first call; she told me to hang up cause she wanted to confirm it with "someone" first. They won't reply to emails either.
I'll have to mention that their customer service agents are actually good (friendly and actually processed my refund). Wrote a review about the decline with their delivery service, I noticed that most of the bad reviews and complaints occurred during the Easter holiday season (last week). Before that, I've never had any issues with the company.
Talk about a let down. Next to their TVs, you'll notice a "Next Day Delivery" guarantee icon; well that's a lie. Hopefully, if you lucky, you can sue for false marketing. Cleared my schedule and waited the entire day for my delivery and it DIDN'T come through. Called in and no one was answering phone calls. Was rooting big time for this company, especially their delivery service. After my two previous orders, I'll have to say that's no longer the case. Order directly from the supplier instead.
NO. Choose another regulated broker. Pepperstone does not do what they what they claim to do. By far the worst support from any online trading brokerage; plus they DO NOT offer debit/credit card withdrawals to South African residents - but they will accept deposits (of any amount) from them using that method, make no mistake about that. Leaving you with only Bank Wire transfers which could cost you US$20-US$25. So don't do that to yourself.
Even after having our electricity restored after 4-months - due to a transformer that was damaged by THEIR own technicians, they're still TRASH. Went as far as blaming the residents for it. The day they stop being a monopoly - they're going out of business and they know it.
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