AG
Andre G
Active since Feb 2016
14
Reviews
0
Industries
Reviews
14 reviews2 weeks ago
Garmin Cape Town inadequate service
1. My Garmin forerunner's strap tore out and I could not find a replacement. 2. I handed the watch in at Cape Union Mart Waterfront Bloemfontein who send the watch to Cape Town ( more than a month ago), 3. They returned the watch with no proper explanation, only with a quote on a new one. 4. My question, but can't you fix it resulted in that they do not have the straps but will order it from the warehouse to be send to Cape Union and they will return the watch and I must fix it. Cape Union's assisstants wasted about an hour in total on the phone. 5. After two weeks the watch is still in Cape Town and after another lenghty phone call this morning they will now suddenly send it by express courier. 6. One of the assisstants informed me that they struggle tremendously to get proper service from Garmin.
0 replies
14 months ago
Willard Battery Express Bloemfontein
WILLARD Battery Express Bloemfontein (Zastron street). Very friendly and wonderful service. Well done to management and staff. Dr. A.J.Groenewald
1 reply
21 months ago
Makro not honest?
Makro not honest. Order 1 was placed on line and above a certain amount, free delivery was offered. This was not done and I had to collect 2 cans of 40l paint each from the store. It is very difficult to transport this in a sedan motor car. Then delivery had to be arranged from Bloemfontein to Thaba Nchu. The other half of the order was thankfully delivered. Order 2 was an in store purchase. Both orders do not reflect in my mWallet or mRewards. No reply was given on my e mail, the App can not solve the issue as it is automated. The customer care line rendered a helpful but incompeted assisstant as she promised the rewards were loaded, but it still did not happen. She could not assisst with the store purchase and directed me to go back to the store The customer services assisstant in store told me that the system has been off line for months and therefor no records are kept and no rewards are allocated. A competition to Rio is running, so how do they enter one in this competition ? This looks like a scheme to lure customers into the stores under false pretences. Are people aware that purchases are not rewarded?
1 reply
29 months ago
Very please with service from Bosch home appliances
I experienced a break down for 3 weeks on the above. After a bit of a struggle after the festive period, the broken item was replaced with a new one which is working perfectly. I am very impressed that Bosch replaced the item. They must just please check that their delivery companies handle all appliances with a bit more care.
0 replies
29 months ago
Bosch fridge/freezer breakdowns in less than 18 months
I bought a freestanding Bosch fridge/freezer through Takealot in June 2022. The reason being Bosch is renowned for quality. It was just under R20 000, therefor not cheap. In October 2023 the compressor had to be replaced and since 15 December 2023 I was left with no cooling in the fridge compartment. The freezer kept working. Bosch could not provide assistance due to a closed warehouse. I was left with frustration and inconvenience. The new problem, according to the techician, was caused by a broken fan. The fan was replaced yesterday, but the problem prevails. The issue is now reported and according to them, awaiting reply. Bosch does not address my concerns. How many more parts are going to break and how much is it going to replace it. I am now seriously starting to doubt the quality of this product.
0 replies
64 months ago
Bad service from Telkom
Telkom terminated my landline from their side towards the end of October 2020. I informed them, with scanned ID etc on 14 Dec. No reply. I completed an internet cancellation form on 24 January 2021, no acceptance notification again. I keep getting accumulating accounts though. At this stage I am highly irritated. I reported the matter to Hello Peter shortly after the termination, as the consultant was very rude.
0 replies
64 months ago
Quality meals on Airlink
I flew Airlink on 28/12 (4Z605 and 4Z626) and 4/1 4Z626 and 4Z608) We all know airline food and I was very impressed with the quality and taste of the meals presented on the flights (4Z626 was only a mid afternoon snack). A great airline to fly with domestically.
0 replies
68 months ago
Excellent service from David Njoti, Telkom Technical
A five star award to David Njoti from Telkom Technical department, who came to install my fiber line on Friday afternoon. Due to lightning, he could not finish, but came back on his own on Saturday morning to finish off. I was very impressed with his tidiness, friendliness and efficiency in completing the job. In a country were we are struggling with poor service, this is outstanding. Well done David.
0 replies
68 months ago
Fast way couriers aka Slow way couriers
At the beginning of October I experienced a repetitive 3 time pathetic service from the company, specifically the Bloemfontein branch. Orders went missing, tracking numbers not registered on their system, phone operators not willing to assist at all. It was reported, but up to now, no feedback. Thanks.
0 replies
68 months ago
Telkom and their inability to service delivery
I received a phone call from them, asking if I have internet access at my house. On my reply that I am busy investigating options, I was bluntly told that if I do not have it installed, my land line will be cut off at the end of October. No reaction of "how can we be of assistance. No wonder the telephone guide reduced from a 6 cm plus to only 2 cm size. Shocking!
0 replies
Review Distribution
5 Star
4 (28.571428571428573%)
4 Star
1 (7.142857142857143%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
8 (57.142857142857146%)