ZACHARIAS B

Active since Feb 2016

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10 reviews

2 months ago

NON SERVICE FROM SIZWE HOSMED MED AID

Trying to submit claims to sizwe via claims e-mail seems to be impossible since they went into administration. Claims does not get logged on MEMBER PORTAL . Does not get acknowledged by means of a return REFERENCE number and when doing a telephonic enquiery customer support says they cannot look for claim without REF NUMBER??? I think it is all a **** to avoid processing /paying claims. Customer service always suggest a different e-mail OR re submission with exactly the same result.

4 replies

Builders Warehouse

20 months ago

Cashier at BUIDERS

While shopping decided to add two plastic funnels from automotive section priced at R25. When checking out I noticed one funnel scanned at R25 and the second scanned as a TRAVELING JUG for R99. Pointed this out to cashier who then proceeded to tell me the two items are different because they have different codes on them ???? Eventualy she mumbled something about MANAGER and left with the two identical funnels in hand. After waiting ,for what felt like a lifetime I abandoned all items at the CASHIER and went in search for another hardware store

1 reply

Builders Warehouse

38 months ago

POOR BUILDERS WAREHOUSE SERVICE

PITTY A LOWER THAN 1 STAR NOT AVAILABLE Ordered 4000 bricks ONLINE from builders warehouse ROBINDALE on the 24/05/2023 and paid online On the order it was stated that they have no stock and delivery would be on the 12/06/2023. Rceived a phone call 2 days later to confirm that they will order and deliver in 19 days. As no delivery was done on the 12/06/2023 I started calling on the 13/06/2023 and it soon became clear that no stock had been ordered although nobody would admit to it. From here on the promises of return calls started , yet I always had to phone back AND often had to start the whole saga all over. RECEIVED a call late afternoon on the 13/06/2023 enquiring regarding the colour of the bricks ?? YET there is a clear product code and description attached to the order as per their WEBSITE as well as a picture of these bricks ON THEIR WEBSITE I phoned again on the 14/06/2023 around 11h00 and was promised a call from area manager regarding a new delivery date as he was in a meeting ) Must be a very long meeting as at 14h25 still no call and I am holding my breath. All I need to know is when will they deliver ???? OR should I take my business elswhere

0 replies

Vodacom

47 months ago

DO NOT UPGRADE ONLINE WITH VODACOM

I did an online contract upgrade a week ago . Agent got most delivery details wrong DELIVERY ADDRESS as well as CONTACT DETAILS ???

2 replies

Vodacom

66 months ago

POOR SERVICE FROM VODACOM ONLINE AGENTS

Took almost 45 minutes to terminate a month to month service. Agent was only interested in selling me a another service contract, was constantly put on hold, had to constantly repeat cellphone number to be terminated. After a lot of frustration I was informed service will be cancelled and will receive e-mail to that effect , ??? STILL WAITING

2 replies

Samsung South Africa

79 months ago

SAMSUNG APPLIANCE PARTS

SAMSUNG dishwasher door counter balance cord broke. Nobody seems to keep parts for SAMSUNG and there customer care department only wants to log a callout. So if you are a DIY person avoid SAMSUNG appliances

2 replies

Old Mutual

98 months ago

POOR SERVICE/NO SERVICE FROM OLD MUTUAL

Have been trying to contact customer service for days. There seems to be no end to their answering machine recording, Left a contact number as suggested by MACHINE but two days later no response. Maybe it is an indication to avoid this company for any form of bussiness

4 replies

Tiso Black Star Group

112 months ago

POOR CUSTOMER SERVICE

Renewed subscription for Sunday Times and daily Times on the 10 th of MAY 2017 , yet have not received any newspaper delivery since . Times Medie Group claimed they have not received renewal payment,and requested proof of payment which was immediately e-mailed to them. Still no papers, again had to e-mail proof of payment and multiple times after that. Still no papers, phoned and they have finally received proof of payment. "WILL ESCALATE TO ADMIN DEPARTMENT" Multiple calls later always with same response, Yet still no newspapers !!!!

3 replies

Afrox

114 months ago

AFROX ACCOUNTS DEPARTMENTMENT INCOMPETENCE

Frequent problems with AFROX accounts. After having problems with afrox account in 2016 I supplied AFROX with me e-mail add. for invoices, but due to their inefficiency invoice was POSTED via SA POST OFFICE . "Will be interesting to see when I eventualy receive it" 60 days later lawyers call ????

2 replies

Vodacom

127 months ago

SMS

UNABLE TO SENT OR RECEIVE SMS ON ONE OF MY CONTRACTS. GOING ON FOR NINE MONTHS . MULTIPLE CALLS TO SERVICE CENTRE WITHOUT PROBLEM BEING RECTIFIED. TIRED OF PAYING FOR SERVICE I CANNOT USE. PROBLEM ALWAYS ESCALATED TO TECHNICAL DEPARTMENT WITHOUT ANY RESULTS

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (10%)

1 Star

9 (90%)

ZACHARIAS B

Reviews

NON SERVICE FROM SIZWE HOSMED MED AID

Cashier at BUIDERS

POOR BUILDERS WAREHOUSE SERVICE

DO NOT UPGRADE ONLINE WITH VODACOM

POOR SERVICE FROM VODACOM ONLINE AGENTS

SAMSUNG APPLIANCE PARTS

POOR SERVICE/NO SERVICE FROM OLD MUTUAL

POOR CUSTOMER SERVICE

AFROX ACCOUNTS DEPARTMENTMENT INCOMPETENCE

SMS

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