Ria G

Active since Jan 2016

Reviews

Industries

Reviews

7 reviews

8 months ago

No debt owed!

I recently changed banking details. Sequence of events, submitted written request by my new bank well in advance of debit order date, telephone call from Netstar confirming changed, debit order doesn't go off on agreed date from neither account, 1st working day after I contact Netstar in writing and telephonically, apology received and again confirmed bank account details and receive confirmation in writing from Netstar all is sorted, that same afternoon I get an sms from Hybrid Collections threatening legal action for the very same payment that was 'solved', contact Netstar again in writing get a response I'm not their client, phone again and again confirmed all in order, receive written confirmation again that problem is resolved and low and behold, 2 days later a call from Hybrid Collections threatening legal action and when the lady is informed that there is no need for her as the problem has been resolved, I get told people like me are the worst to do business with. Hybrid Collections has to learn about professionalism.

0 replies

Netstar

8 months ago

Bad Service

I recently changed banking details. Sequence of events, submitted written request by my new bank well in advance of debit order date, telephone call from Netstar confirming changed, debit order doesn't go off on agreed date from neither account, 1st working day after I contact Netstar in writing and telephonically, apology received and again confirmed bank account details and receive confirmation in writing from Netstar all is sorted, that same afternoon I get an sms from Hybrid Collections threatening legal action for the very same payment that was 'solved', contact Netstar again in writing get a response I'm not their client, phone again and again confirmed all in order, receive written confirmation again that problem is resolved and low and behold, 2 days later a call from Hybrid Collections threatening legal action and when the lady is informed that there is no need for her as the problem has been resolved, I get told people like me are the worst to do business with. Netstar Customer Service is non existent and their collection agency has to learn about professionalism.

4 replies

MiWay Insurance

14 months ago

Only reason for 4 st...

Only reason for 4 stars, bot cut me off

1 reply

Seeff Properties

33 months ago

********* Estate Agency

We rented a property through this agency. 1. We had to wait 3 days until we could move in and we received the property dirty. We were credited for the 3 days, but only after a fight. 2. We had no electricity the first night in the property, the prepaid meter was damaged. This problem persisted throughout our lease, agency's response, it's out of their hands. 3. We vacated, did joint outgoing inspection, we have still not received the inspection report, the 14 days allowable ito rental housing act (when damages are noted) has long since expired. 5. Emails are ignored, phone calls as well. If I was able to rate 0 stars I would.

0 replies

Woodford Car Hire

54 months ago

Excellent service - Woodford car hire

I have been a client for over a year, leasing a vehicle from Why Buy Cars. The service has been consistently excellent. Thank you Woodford for always making my experience enjoyable and for providing tip notch vehicles and service!

1 reply

Cell C

92 months ago

Cell c has zero service!

I had a contract which was canceled upon expiry. All outstanding moneys have been paid. I have proof of all correspondence and payment as well as confirmation of cancelation. Yet my credit profile shows an arrear amount. Upon contacting them 2 weeks ago when I became aware of this, I have not received any resolution despite promises that I would be contacted within 2 business days. When I try phone, I have to hang on for 15 minutes plus without anyone answering the phone. Contacted them on social media and they still don't give a damn about fixing their mistakes. Cell c will never see my business again.

3 replies

GL Attorneys

128 months ago

CHARGES ARE RIDICULOUS

Firstly i get a phone call from Jeandre, which threatening and rude from the word go. Then when i get my attorneys to contact them and i see the charges they are charging me, i am appalled there is a law against this called in duplum....maybe you are not as ethical as you claim to be.<br> Under the National Credit Act, the in duplum principle has been made part of the Act, and the new in duplum is much stricter. Now when a consumer defaults, the consumer may not be charged more than double the balance at the time of the default.

1 reply

Review Distribution

5 Star

1 (14.3%)

4 Star

2 (28.6%)

3 Star

0 (0%)

2 Star

1 (14.3%)

1 Star

3 (42.9%)

Ria G

Reviews

No debt owed!

Bad Service

Only reason for 4 st...

********* Estate Agency

Excellent service - Woodford car hire

Cell c has zero service!

CHARGES ARE RIDICULOUS

Review Distribution

About

Community

Businesses

Follow Us