Active since Jan 2016
After buying 2 Beds at this company the driver was suppose to deliver two beds the driver delivered one and and my Mom was home to recieve the order. The driver told my mom he will deliver the other bed later due to stock not available. After a day we go to the store and explained this to the owner and asked why the one bed came to my moms home, the manwager said both beds was delivered to our home. They made us leave the store telling us we ****s. We were shocked. I will urge any one not to buy from them at all they ******* and take advantage of old people. My mom past on year ago and she felt bad because she was just accepting the items which she was made a ****.
I dont know if its just me but Rsaweb's whatsapp chat service really bad. I was connected several times to a person but they are not chatting when you raise a concern. Its says they are connected but they dont respond at all. 3rd time again, i was connected to a Shafiek Hendricks in a Whatsapp Chat but he refuse or dont want to respond to my chats. This is concerning. I am personally disapointed in a Company that got an award for best service provider,to treat customers like this is very concerning. IGNORED CHATS WOW
Hi fill in online for a new installation but no one came back to me, not even a email. I then phone them but it keeps saying THERE IS NO OPERATOR AT THIS MOMENT. This is not rigth for a Business to handle potential customer service to the public.
I have been assisted on the highest nerit of Customer queries. I was at first scared its a ****, but now i have been with Debtco. They never leave you high and dry. All the negative stories i have heard is not true about Debtco Group. I have been dealing with ILHAAM. She always respond to a queation or a querybthat may arise. She is just a whats app away. She even follows up if there is a problem im facing. She answered all my questions and still she checks on me if im ok. Last week i needed some responds from a company who kept continueing sending payment reminders and im on Debt review. She wentnthe extra mile always to give me peace of mind. I am really overwhelmed with the service from Ilhaam from Debtco. ILHAAM THANK YOU FOR REALLY CHANGING MY WAY OF THINKING. ALWAYS READY TO ANSWER MY QUESTIONS ABOUT MY PROGRESS. TO EVERYONE OUT THERE COME TO DEBTCO AND SEE WHAT THEY MADE OFF. Company of Honesty and Transparency, really doing what they promise to do, and that is to be there for you and your Debt. Keep it up guys.
As a long-standing client of Old Mutual, with multiple policies including life cover and family plans, I am utterly disgusted and betrayed by their recent actions and complete lack of concern. For over a month and a half, I have been battling a deeply disturbing issue that has shattered my trust in this institution. I discovered through the Old Mutual App that a R10,000 policy was mysteriously taken out for my brother under my profile. Let me be unequivocally clear: I had absolutely no knowledge of this policy, gave no consent, and spoke to no one about initiating such a policy. This was done entirely without my authorization and is, frankly, *****ulent. My attempts to resolve this have been a nightmarish ordeal. I immediately went to the Vangate Mall Old Mutual branch, where I was informed the policy was opened in another province. I was given a reference number and assured it would be investigated. In the meantime, deductions for this unauthorized policy continued to go off my account! For weeks, I returned every Saturday to inquire about the progress of the investigation, only to be met with vague answers and a complete lack of updates. Today, my frustration reached its peak when a consultant at the branch nonchalantly informed me that "they are not worried about this matter at all." This dismissive attitude is not only unprofessional but deeply insulting to a client who has faithfully entrusted Old Mutual with their financial well-being for years. Old Mutual has demonstrated a shocking disregard for client protection and a complete failure in their duty of care. They allowed an unauthorized policy to be opened under my name, continue to deduct money for it, and then show no urgency or concern in resolving the issue. How can I trust an institution that can so easily compromise my profile and then shrug off my legitimate concerns? To anyone considering Old Mutual for their policies: Please, heed my warning. They have proven themselves to be *************. If this can happen to a long-standing client like myself, it can happen to anyone. You might just discover unauthorized policies opened in your name, and then be met with indifference when you try to get answers. Stay far away if you value your peace of mind and financial security. I am still waiting for an outcome, but my faith in Old Mutual is irrevocably broken.
I made a claim for my Freezer. That was making my whole home's electricity trip. Miway send out Digical as the Assessors to asses my freezer. They came out and found out that according to their photos its the Thermastat. I got a guy from Freezer technician company. He is a technician he tested my freezer and open it and found the Thermastat is working and its not Power Surge related. But the Compressor that is not working. I have really not faith in the honesty of Miway. They are not helpfull and left me several times in my time of need. MIWAY told me everytime i claim its Powersurge and they are dishonest. So i am now cancelling asap. I dont want to associated with ****s. Please people dont join this company, your claims wont be hosnestly sort out. They look for every reason to tell you that its Powersurge.
Im waiting on my Claim to be finalized but this is draging
I Ordered my stuff on Saterday at 06h28 on the 27January 2024 the morning. My order was never delivered. On that same day i phoned their customer care. They did not even gave an apology to me. Stuff was never delivered Saterday. Sundaybi called again after church and the again the guy said he will come back to me but never did. He also never gave an apology to me because he dont know where my order is. Monday i called again and mow i was angry and demanded my refund. I was only paid back the Wednesday. I uninstalled app i asked my wife to do the same. We wont be using ONECART anymore. Just time waisters. The one thing angered me is that we waited all the time and no one came or called. I will advise to all not to use it please. They are ****s.
When i try to click on the registeration Now button it goes to 403 Acces Forbidden. Why?
Phone them and their phones are being out down when you want to call them. Unproffessional service. Made several call to this bussiness and they not helping by putting off their phones
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