Octotel

Based on recent customer reviews, Octotel receives sharply divided feedback shaped largely by its role as a fibre network operator in areas like Cape Town, Blouberg, and the Overberg. Customers consistently mention frustration with unreachable call centres, unanswered emails, and stalled installations or activations between ISPs. A recurring theme involves perceptions of monopoly pricing, forced upgrades, and recurring outages affecting work-from-home users. On the positive side, customers highlight standout technicians by name, fast fibre speeds, low latency, and efficient on-site installations when things go well.