Lynn-Rae Marais

Active since Jan 2016

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Reviews

28 reviews

3 months ago

Terrible after sales service

Purchased a hisense TV on takealot in Nov 2024. TV came with a 48month warranty expiring in Nov 2028. On Monday the 11th I put the TV on and the screen was blank and then 3 big lines appeared on the TV that is mounted to my bedroom wall. I immediately email hisense customer care. There was no response so the next day I called the call Centre. The person who I spoke to logged a ticket and advised that a technician would contact me. The technician came out on Tuesday evening and confirmed that the issue was a faulty panel. He advised that another department or technician would be in touch with me. Yesterday I contacted the same technician that visited me Tuesday and he told me someone would be in contact with me. I am still waiting for a technician. I emailed the support line and was advised that the tv would be booked in for repairs. But no one can tell me when the tv would be collected or who to contact to collect the tv. I will never purchase another hisense product again. Firstly the tv is less than 2 years old so it should be replaced. Secondly how long does it take for a repairer to collect a TV and repair it. This is unacceptable. After sales service sucks!!

6 replies

Gizzu

10 months ago

Terrible service

Purchased a Gizzu 155wh portable power station on the 29/11/2023 for R2000 from Makro Pietermaritzburg. Had a power outage yesterday and when I tried to use my gizzu it gave a error E06. I have contact Gizzu who advised me to call the store where the item was purchased after telling me that it's probably a factory fault. I contacted the store and they advised that because the item is out of its 1 year warranty I will have to pay for the repairs. After sales service is terrible. Do not buy Gizzu

0 replies

OUTsurance

13 months ago

TUMI MOOKETSI best consultant

TUMI MOOKETSI best consultant. She handled my matter with such professionalism and care. Thank you TUMI! Your great service was appreciated on this Saturday.

1 reply

Absa

15 months ago

Worst bank ever. App and online aren't user friendly. Spent 30mins on the phone using my own airtime and my problems still aren't solved.

Recently purchased a new phone. Getting the app on my current phone has been an absolute nightmare. I then misplaced my card and put a temp block on it. Called absa on the way 19 May to sort out my app. After spending 20mjns on the phone and it still not being sorted out. The consultant said he would call me back. 24 hours later there is no call and my app isn't sorted. I then called to unblock my card on the 20th. Spent another 14 mins on the phone. Consultant told me card is unblocked.i have just tried to make a purchase and the card isn't unblocked. Definitely the most difficult bank. I am moving my kids accounts to FNB as it is much more user friendly and you don't need to call 1 million times to get simple things sorted. With all these security measures people still get ****med and accounts hacked so they are just making their customers lives difficult for nothing!!

3 replies

Kaelo

16 months ago

Western Gap cover worst service provider ever

Submitted a claim through to western gap cover on the 1 March 2025. To date the claim has not been paid and they keep asking me to submit documentation. I have further sent them my medical aid statement showing a total shortfall or R5300 and I was told by the agent that I need to submit each claim separately they will only pay out the original claim that was submitted. Worst gap cover ever! Do not sign up! More than 30 days to finalize a claim and to date still no funds received.

1 reply

Regent Business School

17 months ago

BAD SERVICE!!

Paid my registration fee on the 28/2/2025. To date i have not been registered whereas other institutions like Mancosa register and open the student portal as soon as they recieve the registration fees. Do not register at this instituition.

1 reply

Imile Logistics

20 months ago

Imile Logistics is running a mickey mouse operation

Did a shein Order on the 3rd December. To date my parcel has not been delivered with Imile. There is no way to contact them and no way to track your parcel. My parcel arrived in JHB on the 21/12/2024. BUt there has been no update since, on one of the tracking platforms it says that my parcel cannot be found. Terrible Service!!!!

0 replies

Ray-Ban

20 months ago

Terrible workmanship

Recently purchased 2 pairs of Ray-Bans one for my husband and one for me. From the day I received my Ray-Ban I could feel the nose pads were not fine. After wearing them 3 times one nose pad is off and the other is lose. Worst product ever!!! For the price you pay you rather get a pair of Police or Chanel. How can a new product be so cheaply made. Darn at this point I would rather buy a paid of R30 pick n pay glasses and they would have a better quality. Don't Purchase Ray-Bans!

0 replies

Telkom

22 months ago

TELKOM SERVICE STINKS

Phone disconnected after payment was made on the 3rd of October using the telkom whatsapp line.

1 reply

Clientele Legal

22 months ago

****

Joined clientele legal a few years ago. I've been paying them monthly but when i was time to get legal assistance they asked me to run around. I then requested a cancellation on the 24th July 2024. However to date they are still debiting my account every month. DO NOT SIGN UP TO THIS ****!!!!!!!!

3 replies

Review Distribution

5 Star

1 (3.6%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (3.6%)

1 Star

26 (92.9%)

Lynn-Rae Marais

Reviews

Terrible after sales service

Terrible service

TUMI MOOKETSI best consultant

Worst bank ever. App and online aren't user friendly. Spent 30mins on the phone using my own airtime and my problems still aren't solved.

Western Gap cover worst service provider ever

BAD SERVICE!!

Imile Logistics is running a mickey mouse operation

Terrible workmanship

TELKOM SERVICE STINKS

****

Review Distribution

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