ND
Neil L
Active since Mar 2009
21
Reviews
0
Industries
Reviews
21 reviews15 months ago
item advertised and what was received is not same (TWICE)
I recently ordered a set of 3 x pairs of gloves on takealot, which was a pretty decent price. When i received said items, i only received 1 x pair of gloves. I contacted their customer service and after almost 2 days of fighting over it, they collected the 1 x pair, and issued a replacement. I received the replacement order a few days ago- AGAIN only 1 x pair inside. Now TakeALot are investigating AGAIN, and say it's all been escalated. This is ridiculous that they palm the mistakes off on their suppliers, but they are the ones packing the boxes. On the barcode label it clearly states 3PC Gloves. This is pathetic, and i must say i recon Amazon is taking over with much better service and better pricing in most cases..! Even Temu is starting to impress me more than takealot. I think it's time they pull their socks up..!
0 replies
16 months ago
DebiCheck Mandate violation...! Taking money before payDate!
Telkom taking early debit orders up to 7 days before the debit date, and then they refuse to reverse the penalties. They also refusing to pay the bank charges i was charged for the reversal of the debit order. TWICE. They did this in December, and then again in January. This is a violation of the DebiCheck mandate system, and they should be reported to the credit Bureau for action..!
0 replies
21 months ago
SAFAIR staff rude and *********** - Durban
Durban staff were absolutely rude and just plain dismissive. We had an issue with our boarding experience when returning to JHB from a funeral in DBN. My father had a hip replacement done around 2 months ago, so still uses his crutch to improve his mobility. This lady refused to let him board, something to do with the crutch being on the plane. My sister then offered to take the crutch with her, and my father was forced to walk onto the plane without a crutch. Still allowed to sit in the emergency isle seating, but my sister had to move to another row with the crutch going into the overhead lockers. SOMEBODY PLEASE EXPLAIN THIS LOGIC TO ME??!????!!!! Surely if there's an issue with mobility at the emergency isle, then my father would be moved to another row and not my sister. What is the point of paying extra for pre-booking preferred seats if this is the attitude of the staff at boarding time? Needs be mentioned that we had ZERO issues boarding in JHB under the exact same circumstances, and the crew at the boarding gates and onboard the plane were extremely accommodating towards my father.
0 replies
27 months ago
Pathetic service- almost a whole year and no updates of duplicated account.
I have been waiting for almost a whole year now for Clearscore to update my credit profile and remove a loan that has been duplicated...!!! This is pathetic, i suppose the argument is that you can't complain about a free service? Maybe it's better i go to another credit record provider
0 replies
31 months ago
Credit report not being updated
My Credit report has not been for over 3 months now. I have a problem where one of my loans on my credit report is duplicated, and so it shows that i have double the debt that i actually have. This was disputed with Experian via ClearScore, and the dispute investigation was found to be in my favour. Now it is 3 months later and STILL the loan is reflecting at duplicated on my Credit report. This has affected my credit score negatively, and my score has dropped by almost 10 points as a result of the disputes and who knows what else. I have send numerous emails to ClearScore who reply and say, your dispute has been found to be in your favour and it will be updated. BY WHEN, Christmas??? 2023 or 2024??!?!?
0 replies
32 months ago
Vox worst service and worst connection
Worst experience ever. Tried giving them a second chance, worst decision ever ..!!! Stay away
2 replies
32 months ago
Moving fibre stuffup- calendar month notice messed up by VOX support!
I contacted VOX to move my fibre connection over to my new house. Now a week later i follow up because i haven't heard anything, and suddenly i'm told that i need to cancel and give a calendar month's notice, and do a new application for the install at the new house. Why wasn't this told to me when i first contacted them, and i could still give a calendar month notice...!
2 replies
37 months ago
Owners are extremely rude...!
Customers are extremely rude. We had an issue with our day visitors arriving and the owners were so rude, saying we never made arrangements. We actually phoned them to make sure all is in order before telling our day visitors to come through. The owners stopped me at the gate when i was allowing our visitors in (because nobody answered the gate!!). Then had a shouting match with me outside the gate to say i never made arrangements. Get your attitude right, we are your guests - and the customer is always right. The way they treated the campers that came in when i opened the gate was also despicable, i don't even want to go on whether this was ****** or just plain rudeness! I will NOT go back to this resort, even though the facilities were pretty amazing- except for the warm pool that wasn't warm!
0 replies
41 months ago
Money taken for no service! Rain are a bunch of thieves!!!
I cancelled my service with Rain in November last year, and they still took a payment off my account on 1 December. I disputed this with Rain, and they agreed to refund me, as i have not used any data in December. It is now almost 2 months later, and still no refund. Every time i phone the call centre, i get through to IDIOTS in India that cannot speak proper english, and they keep telling me that i had to pay for December. 5 phone calls, and 3 agents agreed that my refund is being escalated and i will get notification via email. I am still waiting!! This morning the Rain router was collected, and STILL no word from Rain on my refund.
13 replies
41 months ago
Vodacom FRAUD
Sales call is fraudulent and now they want to charge me penalties for cancelling a 36 month contract that i never agreed to.
6 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
20 (95.23809523809524%)