AM
Alex M
Active since Oct 2015
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Minor repair, major headache, poor workmanship.
I would like to formally raise a complaint regarding the repair work carried out on my vehicle at Automagic Menlyn. My vehicle was booked in for a relatively minor repair, namely the replacement of a damaged rear bumper, following a referral from my insurance company. While the repair was completed within the initially suggested timeframe, the overall experience and quality of workmanship have been extremely disappointing. Throughout the repair period, I had to personally follow up multiple times to obtain updates. After approximately 16 working days (close to three weeks), I eventually received my vehicle. At first glance, the repair appeared acceptable; however, upon returning home and inspecting the vehicle more closely, I noticed that the top section of the bumper had lifted and was not properly secured. It became evident that substandard, non-original parts had been used. The materials appear cheap and fragile, and the fitment is poor, indicating inferior workmanship. For a simple bumper replacement, this level of quality is unacceptable. Considering the time taken to complete what should have been a straightforward repair, combined with the poor quality of parts and workmanship, the value for money is simply not justified. It is also concerning that this service provider was recommended by my insurance company. Furthermore, I am now inconvenienced by having to return the vehicle for corrective work after already handing back my rental vehicle, which adds unnecessary frustration. Based on this experience, I am highly dissatisfied and would not recommend this workshop. I strongly suggest that customers request alternative repairers before proceeding with bookings at Automagic Menlyn. I trust this matter will be addressed urgently and that a satisfactory resolution will be provided.
1 reply
11 months ago
Disappointment with Delayed Settlement and Customer Service.
My overall experience with iKhokha over the past four years has been positive. I have used my card machine consistently with minimal inconvenience, which is certainly commendable. However, it only takes one negative experience to cast doubt and potentially drive me to consider alternative service providers. My current dissatisfaction stems from a delayed settlement of transactions. As a small business owner, I rely heavily on consistent and timely cash flow. Delays caused by service providers are not just inconvenient—they can severely disrupt operations and cause unnecessary stress. In today’s market, there are many payment solution options available, and if iKhokha cannot provide fast and reliable settlement services, one must question the value of continuing the relationship. Additionally, my interaction with your call center was frustrating and unhelpful. After holding for eight minutes, I was told that my settlement might still go through, or it might be delayed until the following day. The agent could not provide a reason for the delay and offered no concrete answers. This vague and uncertain response is not acceptable, especially when money is at stake. What was even more frustrating was the casual, almost jovial tone of the agent during the call. While a friendly approach is appreciated, it must be balanced with professionalism and urgency—especially when a client is experiencing a potentially serious business disruption. For anyone considering purchasing a card machine, I would advise looking into the provider’s settlement times and service accountability. When dealing with business finances, “maybe” is not an acceptable answer. Reliability, communication, and accountability are key. I hope this feedback is taken seriously and leads to improvements in both service reliability and customer support.
1 reply
12 months ago
LGR Attorneys - proved to be ineffective and *************.
My experience with LGR Attorneys stems from my wife’s dealings with them. She entered into a payment program based on an agreement to settle her outstanding balance with ABSA Bank at 80% of the total owed. After diligently making all the required payments and successfully completing the program, LGR Attorneys—who were managing the process—failed to follow through on their obligation to coordinate with the bank and finalize the closure of the account. As a result of this failure, the account remains unsettled nearly 60 days after the final payment. In the meantime, the bank—having not received confirmation of the settlement—has resumed debt collection efforts. This action directly contradicts the agreement made by LGR Attorneys on behalf of their client. This situation reflects extremely poor service and a complete lack of accountability on LGR’s part. Their failure to uphold their side of the agreement is not only disingenuous but also deeply irresponsible, with compounding consequences for the client. I urge others to be extremely cautious when dealing with companies like LGR. In my opinion, they have demonstrated dishonesty and an inability to manage the finer, critical details of financial settlement processes. If faced with a similar situation, I would recommend dealing directly with the creditor rather than relying on attorneys like LGR, who, in our experience, proved to be ineffective and *************.
3 replies
40 months ago
Great professional service, understood my specific requirements
Great professional service, understood my specific requirements. Such a relief to have them help me.
1 reply
130 months ago
Not worthwhile
Dino expo is disorganised and dusty, welcome foyer is not ventilated and no direction is given when the door open, people pushing way in, Few examples of dinosaurs, the exibitions are good quality but lack much excitement, activity area is a huge let down with sand pits and plastic toys as disguise for fossil dig,3D show is of poor quality and bad visibility. Paid activities are not worthwhile. All considered the expo is not worth the money.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (40%)
1 Star
2 (40%)