Active since Oct 2015
I have been trying for more than 2 monthscto STOP my policy, but they just ignore all my emails. I do it in writing as it is the only proof I have that its done. It's costing me extra money to drive up and down to the bank to reverse the payment. Now I got another automated email where they tell me AGAIN that they will debit my account on the 19th!!!!!
On 14 August I posted a negative review on ZipZap. Warren from ZipZap contacted me an in 24 hours my problem was solved. I would like to say THANK YOU to everyone involved. I am SUPER happy and would carry on to recommend ZipZap!!!!
I send various emails and get no reply from ZipZap. My machine is giving trouble and I'm losing clients as they prefer to pay via card. I don't know how to solve the problem.
I had over R800 credit of airtime on my phone. My reoccuring monthly data were stopped when we had a issue on my son's phone. It had nothing to do with my phone, but Vodacom changed my package. When the change was made, I lost my airtime and data. I have paid for it why should I lose it???? We had to make many calls to vodacom to get issues resolved and still they messed it up. I have been with Vodacom for many years, and always had a well structured package. I asked them to stop the additional phone, still not done...... And my account is messed up. I never requested any changes on my phone
<p>I have a credit card with Nedbank and for the past few months they have decided to change the due date of my payment from the 25th of every month to the 23rd. I don't get statements, so I have no idea what I owe them or what the monthly installment on the card is. I have been trying to keep it up to date by paying amounts that I think I owe them. I have been getting numerous calls where they inform me that I'm in arrears and every time I would explain this to them, but the consultants are rude and don't listen to what I actually discuss with them. They don't care what my story is, they just want to make a point by telling me that I'm in arrears. I'm now tired of this!</p>
After having lots of trouble with our claim, there were three people that went out of their way to assist with our claim and did an exceptional job!! I would like to thank them for everything they've done to process everything!<br> <br> Thank you very much - Bobby Devine, Alicia Greyling and Zikhona Dotwana!!<br> <br> JOB WELL DONE!!!!!!
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