YD
Yanga D
Active since Oct 2015
4
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Reviews
4 reviews1 month ago
Sparks Schools Terrible Accounts Department and Administration
Spark Schools has a very terrible and horrible administration especially in their accounts department. I am being harassed by their accounts or collections departments since the beginning this year. I have made phone calls and inquiries about the money they say I owe them from last year and even offered to send them proof of payment for the months that they are alleging I did not pay. I received an email from one of the agents informing me that my matter has been escalated for a further investigation. Its been more than a month now and I am still waiting for the outcome of that escalation. I have sent them numerous emails regarding the outcome of the escalation and have not received any response instead i am being harassed by their accounts departments about an outstanding account and that they are giving me a final opportunity to settle the balance which i perceive as threats i do not deserve. I have seen a number of negative reviews about their accounts department even before i enrolled my first child with them but i took a leap and i regret it very much. The school operates in a very disorganized and unproffesional manner and they only care about what they can get from people and they are not eager to resolve their client quiries. I pray this gets resolved before Spark Schools spoil my credit record.
1 reply
65 months ago
Worst Service Ever from Eskom!
We had a power outage that affected a small area in Cube Location, Qamata, a village in Cofimvaba under Intsika Yethu Municipality. The problem has persisted from the 27th of January 2021 and after all the emails and SMSs that were sent and after all the phone calls that were made we are still without electricity. All Eskom call centre agents seem to be good at is issuing reference numbers as I have been already issued with 2 reference numbers for the calls logged namely;ref. No. 403101129 and 402667034. I was told that the turnaround time is seven hours after the call has been logged but the seven hours seem to stretch over to seven days. I appeal to Hello Peter to help me escalate this complaint as I have exhausted all the remedied known to me in order to get help from eskom all to no avail. Regards Yanga
0 replies
128 months ago
excessive billing
I have a laptop on contract with vodacom for which I pay R305.00 every 15th of the month. In terms of the contract I receive 200mb of data every month.This moth (November) the 15th was on sunday so I got paid on Friday the 13th. Vodacom did not debit the amount on the 15th as per agreement even though I reserved same on my account for them. On thursday the 18th I received an email from them informing me that I owe them R1800.00 and that they were declined when they trierd to debit the amount on my account. What a shock.How did the amount got to that figure when I hardly use the data they alocate me. What a shock! My contract with them is expiring early next year maybe they want to get as much as they can from me before we part ways for good.I' m really disapointed in this company. How I used to love them.But I won't give in that easily I want to get to the bottom of this.How?,how?,how?
1 reply
130 months ago
delayed transfer
I opened a building acc.with CB which if funded by Nedbank. I bouhgt some building material which must be delivered in EC,Cofimvaba. More than a week ago they told me that they are experiencing problems with their system therefore they cannot transfer the money to the eastern cape cashbuild. I was tol that they will let me know when the system is ok so that we can proceed with the transaction. Its been more than a week and I am still waiting. I mean really? For a Company as big as CB how long does it take to fix a system problem. This is my first time doing business with CB and I dnt think I'll ever,ever have anything to do with them again.They are very incosiderate of the fact that we all working arround the clock. I will never tolerate being treated like a begger,I demand value for my money.
1 reply
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