FN
FUNDISIWE N
Active since Aug 2015
26
Reviews
0
Industries
Reviews
26 reviews1 month ago
I was asked to provide an affidavit, open a case, and visit my bank, among other things, which I have duly comp**** with
I was asked to provide an affidavit, open a case, and visit my bank, among other things, which I have duly comp**** with. It appears that these requests were made with the knowledge that the funds are no longer in the ****mer's account or your client's account. I am disappointed to note that despite my efforts to cooperate, they did not give me feedback, after 2 months I ended up enquiring. I sent them an email and they told me that the money was already withdrawn from the account. There was no proper report that was sent to me in regards to this civil case. Why would you ask me to provide you with all these documents knowing that the funds are no longer in your clients account? It means you are associated with these ****mers.
1 reply
8 months ago
I bought the electricity using the Capitec app on the 27th August 2025, I did not receive the voucher however they took the money on my account
I bought the electricity using the Capitec app on the 27th August 2025, I did not receive the voucher however they took the money on my account. I sent a query using the app, I have not received response from them until last week Friday when I decided to DM them. Their response was “ Your investigation could not proceed because you did not agree to the fee. You may contact 0860102043 for any further queries”. No one told me about the fee and also how much is it. Why do I have to pay the investigation fee because you are the one who did not send me the voucher? It’s not like I lost the voucher so I’m requesting you to resend. Capitec is a ****, last week you deducted R2s on our accounts.
1 reply
13 months ago
I placed an online order on the 06th of May 2025
I placed an online order on the 06th of May 2025. I haven’t received my order. The 7 working day has passed.
1 reply
16 months ago
Pietermaritzburg Depot
I’m extremely disappointed with the customer service from the Pietermaritzburg depot. Despite numerous attempts to contact them, my parcel was not delivered since the 07th of January and I was left with no explanation or resolution since it has been showing “Onboard - the parcel is onboard the Courier vehicle. 20/01/2025 09:44:49 Pietermaritzburg” The depot manager’s lack of communication and unwillingness to assist me was appalling. As a customer I expect a basic level of service and accountability, which was clearly not met in this instance. I hope that Fastway couriers takes steps to address this issue and provides better training to their depot’s managers. Until then, I would not recommend using their services again.
0 replies
25 months ago
System Error
I placed an order online. On the system it’s showing “order cancelled” however the money was debited on my account. I sent an email, I did not receive any response. I sent a message on the Tupperware messenger on Facebook, still I did not receive any response
0 replies
26 months ago
Online order not received
I placed an online order on the 6th of April. When I track my order, it’s showing “no tracking info”. I sent an email on Thursday enquiring about the issue, until today I haven’t received a response. I want my money since I did not receive my order
0 replies
34 months ago
Useless bank ever
I just saw a transaction on my account and it showed a salon in Pinetown which I’ve never been to. Spoke to 1 of your customer care consultant, he told me I’m the one who did that transaction and a pin was verified. Can I please get more details of this salon
1 reply
37 months ago
PATHETIC CUSTOMER SERVICE
I sent an email online, sent the other message on your website and lastly I phoned your customer service, no one is picking up the phone. It’s been almost 2 weeks now I haven’t received a response from you.
0 replies
43 months ago
Useless service provider
It's been a week without signal. I lost my phone and I can't even track it.
2 replies
45 months ago
Happy client
I always receive my orders on time. Keep on doing that and your products are doing wonders on my skin
0 replies
Review Distribution
5 Star
3 (11.538461538461538%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (11.538461538461538%)
1 Star
20 (76.92307692307692%)