Stefan T's Profile | Hellopeter

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Stefan T

Active since Aug 2015

12

Reviews

0

Industries

Reviews

12 reviews

Ctia Chefs Training & Innovation Academy

2 months ago

Payment Penalty

So what happened these people think when they make a mistake that the client should pay for the mistake. I have a monthly payment arrangement. I paid them head of time the full monthly fee. Not think about it, did not realized that they will still do the debit order. Need less to say I did not have enough funds in that account therefore the debit order returned. They send me a notice saying the debit order returned and I have to pay R350 penalty. But because they did not remove the debit order after receiving the full monthly payment. Now I have to pay. I also want to be in a business that force clients to pay if I made the mistake.

0 replies

40 months ago

Bad Service

I logged a call with Afrihost this morning asking them to load a public certificate on there hosting server so the my https site does not show the certificate expired. I got the run araound for more than 3 hours the Agents do not know what they are doing because they are looking at the perant domain and that is not host with them. Telling me that the cert will not work untill the perant domain is pointed to them. They have know idee what they are doing. Then I had a call with an agent trying to me that I must do the request of the cert via their protal because of the private key. The thing is that I did eport the private key with the cert. I then asked to speak to a suppervisor. He was not avalible to take my call so I have to email him. Instead I am adding them to Hellopeter.

0 replies

52 months ago

Bad Service

I have spoken to you multiple times regarding my account that I canceled a day after I have signed up. Due to poor service. More than a month later you are charging me for the service that I am not using. Bad service!!!!!

0 replies

54 months ago

Worst service I got in my life

This is one of the worst exercises I had, WebAfrica took over from Bitco when I tried to call them on their sales line I got a message saying they are very busy if I would like to hold I need to press 2 which I did, I then got the same message I pressed 2 again, guess what got the same message again I pressed 2 again and got the same message I then hanged up and tried the whatsapp line. Told them that I want to know if they took over the services of bitco ? they told me yes, then they told me no they still need to transfer the lines/services. I then realized that if the support is this bad trying to signup what will happen when I really need support. So then I got a call after begin pushed to another agent. 14 minutes and I am speaking to support who also could not help and referred me back to bitco. Webafrica please do not contect me ever!

0 replies

57 months ago

Bad Service

I would like to say that I just received the worst service from Vodacom .... They are the worst company to deal with regarding support. My contract is on my wife's name. the issue at hand is that I am not receiving any SMS's so I cannot authenticate. Vodacom need to speak to the account holder I did not ask any account info. All I am asking is for my problem to be resolved. Should there be an account problem then escalate to the account holder. But at lease try to resolve the issue. I did not ask for account info all I am asking for is my problem to be resolved.

2 replies

66 months ago

Bad Services

I which I could give them a 0 ratting. You wait on the IVR for more than 3 minutes just trying to speak to a consultant. After speaking to a consultant they told me the I need to sent an e-mail to *** and nothing happened. Now they do not know what's going on. You speak to a consultant and they just repeat what I am saying.

1 reply

67 months ago

Bad Services

I am not sure if I want to use Bitco as my service provider since I had so much issue with my application. So it started with me asking what is your fair usage policy. No one could answer me. In fact I had to follow up after I got told that they will call me back with an answer. ( this took more that 3 days just for an answer) Then I filled out the application online. I missed the email regarding the proof of address and ID that I had to send in. Couple days later I phone in again asking what's going on with my application then I got told that I need to send proof of residence "Where the line will be installed" and my ID. I then send an email with the containing docs. I waited yet again for 4 days, I phoned in asking what was going on and then I got told that that could not help me because the address on the application I submitted did not match the proof of residence. I then told her she should use the proof of residence as the actual address. That was on friday last week. I waited like a fool again until Tuesday and phoned in again and true as bob the lady told me it's on pre-order. I asked her when did she find that out and she said when she did the application that was on friday. So Bitco does not communicate to their clients at all, not even an e-mail.... This was sales, what can I expect from support ..... ?

3 replies

69 months ago

Support

I would like to rate a zero here if I can..... So my issue is that I got a product and the Box states its a 110w nail lamp but when I took out the item it's a 72w. I do not want to return the item I rather keep it but there is a price difference between the two. I am trying to get the difference but there is no option for this and no support email or phone number that works to log this. The issues is that you cannot get hold of anyone regarding my current issue. No Telephone support not Email address . You need to work your way through many windows just to get a contact number that does not work not indication that is out of service. Also if your issue is not one of the current ones on the list there is no support email address to send your query to. Support from Takealot is really bad.... some of the worst I had in a long time. This is really bad service I know that we have C19 but this cannot be the excuse for everything for instance to up date the web site to say the phone number is out of service and give a alternative email address will take les than 5 minute to do on a web site. Really bad service.

0 replies

69 months ago

Bad Service

I which I could give a zero rating for DHL they have no idea what is customer services. Customs has my parcel and I needed to provide documentation for the release. I got their email requesting the documents I sent them 8 minutes later the documents. That was on the 17th of November I followed up on the 20th asking if the documents was correct but did not get a response on my email so I phoned them asking that they sent me the status i.e. was the sufficient documents. It now the 24th I have been sent around the block not getting any feed back. Now they let me I need to sent an email. I have done that and got no response. Spend a 30 hour on the Phone not feed back

1 reply

FNB (First National Bank)

75 months ago

Bad Services and one of the worst banks

If only I could give 0 star rating ......You go to the bank web site looking up the branch. Find the branch number I then call the branch just to go through voice prompts 6:30 minutes later I am still speaking with a person not in the branch. This all just to confirm if my new card is ready for collection. And still do not have an answer. My card was sent but have not arrived or I did not receive an confirmation that my card is at the branch.

1 reply

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (8.3%)

1 Star

11 (91.7%)

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