JH
JAMEEL H
Active since Aug 2015
12
Reviews
0
Industries
Reviews
12 reviews5 months ago
They are awesome on ...
They are awesome on the ball and friendly, Super efficient
1 reply
25 months ago
ONE HELL OF AN i Storey
MY HELL OF AN i STOREY took my watch to i store mall of Africa for an over heating issue and battery not charging to 100% level The guys booked it in at the tech bar and later the week I got a call from Tau to come collect stating watch is 100% On collecting the watch we noticed marks and scratches the watch never had on it before especially on the face / screen I brought to the attention of the store manager Sachin who would then look into while we wait . He says then firstly the tech Guy didn’t take off the screen guard to take photos of the watch condition before putting it in the envelope when we booked in so unable to determine scratches or not on the tech bar book in pictures failing due diligence,nor have the tech team marked any comment on scratches on the ticket .This watch lived in its screen cover from day 1 Then I asked so then how did they manage to grade the condition of the watch so he said - not sure but will take up with tech bar team and resolve internally . Secondly and this is really what cheesed me off is that Sachin imp**** that the watch could/may have been scratched before booked in and they they wouldn’t have known because they were to useless to take of the screen guard and check before taking pics at booking in stage lol ,The most hopeless argument ever heard ,seriously What’s even more sad is the lack of intellect, because until that point I myself was not aware that the watch was not photographed properly , nor that the scratches on the screen was never made note of on the ticket ,so i could have been shooting myself in the foot making such rash accusations in the 1st instance So lets recap...I didn’t know about any of this only after I complained about the scratches that all of this came out so… if I handed in a scratched watch initially, how stupid would I have been then to complain about the scratches that I knew were on there and with out my knowledge that the tech team failed to follow due diligence photographing and recording...Wow In all of this ,not once did I get an apology from Sachin rather an accusation that he ran through all the CCTV footage and could not pick up where his team dropped the ball or should I say the watch to become scratched. But then neither could he find the same conclusion in our favour? Then said he would have to escalate to tech manager to get feedback Feedback was that they are able to refund replace or issue gift card at my discretion and that they don't want to lose me as a customer etc. I said to him I would prefer a like for like replacement putting me back in the same position I was before the tech team dropped the ball and stuffed up my watch,simple fix your mistake Guys. Then I get a call saying that there is a starlight colour watch available, where I said it’s more feminine color and asked to continue looking for me for the same colour or more Gents like color . Today I get a call saying that there is a 8 available but I will have to pay in a difference and then went Sachin back again to discredit amounts I initially paid for the watch as he can’t get any suitable replacement for me , stating I paid so much so I would have to pay in a difference After Sachin trying to justify amounts he cant see and amounts I claimed to have paid against making me out to be a **** I said let’s forget about the replacement to another model or upgrade , get me a replacement like for like to the watch your team damaged and we walk away from the deal clean , putting me back to where I was prior to the team making ******* for me I don’t know how that’s being unrealistic but just get the watch replacement done Its already entering the 3rd week since the watch was given in we need a watch urgently, in bare minimum Sachin could have at least suggest a loaner while he is trying to source a suitable replacement, nothing... Rather accusing me and trying to be a forensic accountant for Apple Please please please fix my problem , rather istore Mall of africa problem ASAP as I will continue to escalate until I am satisfied Sent from my iPhone
0 replies
25 months ago
ONE HELL OF AN i Storey
MY HELL OF AN i STOREY took my watch to i store mall of Africa for an over heating issue and battery not charging to 100% level The guys booked it in at the tech bar and later the week I got a call from Tau to come collect stating watch is 100% On collecting the watch we noticed marks and scratches the watch never had on it before especially on the face / screen I brought to the attention of the store manager Sachin who would then look into while we wait . He says then firstly the tech Guy didn’t take off the screen guard to take photos of the watch condition before putting it in the envelope when we booked in so unable to determine scratches or not on the tech bar book in pictures failing due diligence,nor have the tech team marked any comment on scratches on the ticket .This watch lived in its screen cover from day 1 Then I asked so then how did they manage to grade the condition of the watch so he said - not sure but will take up with tech bar team and resolve internally . Secondly and this is really what cheesed me off is that Sachin imp**** that the watch could/may have been scratched before booked in and they they wouldn’t have known because they were to useless to take of the screen guard and check before taking pics at booking in stage lol ,The most hopeless argument ever heard ,seriously What’s even more sad is the lack of intellect, because until that point I myself was not aware that the watch was not photographed properly , nor that the scratches on the screen was never made note of on the ticket ,so i could have been shooting myself in the foot making such rash accusations in the 1st instance So lets recap...I didn’t know about any of this only after I complained about the scratches that all of this came out so… if I handed in a scratched watch initially, how stupid would I have been then to complain about the scratches that I knew were on there and with out my knowledge that the tech team failed to follow due diligence photographing and recording...Wow In all of this ,not once did I get an apology from Sachin rather an accusation that he ran through all the CCTV footage and could not pick up where his team dropped the ball or should I say the watch to become scratched. But then neither could he find the same conclusion in our favour? Then said he would have to escalate to tech manager to get feedback Feedback was that they are able to refund replace or issue gift card at my discretion and that they don't want to lose me as a customer etc. I said to him I would prefer a like for like replacement putting me back in the same position I was before the tech team dropped the ball and stuffed up my watch,simple fix your mistake Guys. Then I get a call saying that there is a starlight colour watch available, where I said it’s more feminine color and asked to continue looking for me for the same colour or more Gents like color . Today I get a call saying that there is a 8 available but I will have to pay in a difference and then went Sachin back again to discredit amounts I initially paid for the watch as he can’t get any suitable replacement for me , stating I paid so much so I would have to pay in a difference After Sachin trying to justify amounts he cant see and amounts I claimed to have paid against making me out to be a **** I said let’s forget about the replacement to another model or upgrade , get me a replacement like for like to the watch your team damaged and we walk away from the deal clean , putting me back to where I was prior to the team making ******* for me I don’t know how that’s being unrealistic but just get the watch replacement done Its already entering the 3rd week since the watch was given in we need a watch urgently, in bare minimum Sachin could have at least suggest a loaner while he is trying to source a suitable replacement, nothing... Rather accusing me and trying to be a forensic accountant for Apple Please please please fix my problem , rather istore Mall of africa problem ASAP as I will continue to escalate until I am satisfied Sent from my iPhone
0 replies
34 months ago
I store order confirmed paid item sold to another customer instead Oops
Absolutely the worst customer care I have ever come across Ordered Apple Watch online last week Thursday, delivery says 3-5 days , I call to enquire today about my order tracking , so agent 1 Thabiso says to me he will call back till now now call from him received.I callback about 2 hours later agent 2 says the prefer is in processing and he see Thabiso noted same on system but failed to call to update me .Happiness, some time later agent 3 calls to tell me they accidentally took my money , confirmed my order on email let me wait for three days to now tell me that my order was accidentally sold to another customer and that I must take my refund and proverbially shuv off . I mean how does all this happen without a word to me until I decide to pickup the phone and enquire . To I store I say go take a hike I will not accept such ******* service. I don’t care where how and what gets done to resolve my query but it will get resolved.my order number is PLG49138. It’s a multi million dollar entity door goodness sake can some not take an executive decision, please guys come on let’s come to the party here
0 replies
59 months ago
STOP! DONT BUY TIMBERLAND RUBBISH QUALITY ,TERRIBLE AFTER SALES SERVICE
Hi Guys See below ,thx 1. Which store was the purchase made in? TIMBERLAND MENLYN 2. What was the approximate date of the purchase (closest month/week)? ITS HARD AS MY WIFE IS NOT 100%SURE BUT AROUND 2018 AROUND THE BLACK FRIDAY PERIOD SHE SAYS 3. What is the style no. and the size (US) of the item being queried? (With footwear this information is normally underneath the tongue of the shoe) STYLE NUMBER IS 33515 SIZE IS 8 1/2 W 4. Was there any other items purchased on the same receipt with the item being queried? If so, a brief description of the other goods please. YES THERE WAS A GOLF TEE SHIRT STRIPED RED WHITE BLUE 5. Was the purchase made by CASH or BANK CARD? AGAIN WIFE CANT RECALL BY CARD AND MAYBE GIFT CARD OR SOME CASH TO MAKE UP BALANCE SORRY ITS A WHILE BACK AND THIS IS THE BES INFORMATION I COULD GET FROM HER . **STOP**BUYER BEWARE**TIMBERLAND BOOTS ARE JUNK**UNDERSHOE-SOLE START CRACKING & PERISHING IN 1ST YEAR**BAD QUALITY AT PREMIUM PRICEBUY"CATERPILLAR"INSTEAD,LAST ALIFETIME! SEE PICS & TIMBERLAND HQ SAYS MY FAULT RUBBISH BOOTS ARE BREAKING-ONLY DONE MALL CRAWLING WITH THESE LOL ???
0 replies
65 months ago
ONLINE ORDER PRODUCT FAILURE NOT FIXED ,LOGGED 24.12.20 STILL WAITNG HELP
"Hi there Grips already peeling off and losing shape As per invoice, order number below , please arrange a refund as I’m dissatisfied, thanks Jameel " Gioteck - GTX Pro (Dragon) Grips (PS4) ORDER NUMBER : #300278577 (IC Ecomm #40787] Grips already peeling off and losing shape) Good day Thank you for reaching out Our Customer Support Team We acknowledge receipt of your email, Apologies for the trouble caused Your query has been forwarded to the ecom team for assistance they will be intouch and provide feedback Should you require any further information or assistance, please do not hesitate to contact us on 0860 011 700 so we can assist you further. Kind regards Customer Service Representative 0860 011 700 JDG Trading (Pty) Ltd PLEASE CAN SOMEONE FIX MY PROBLEM ,ISSUE OUTSTANDING
0 replies
75 months ago
WANT ME TO RUNAROUND DURING LOCK DOWN LOL .GENIUS
BOUGHT AN ELECTRIC BLANKET WITH A COLLEAGUES ACCOUNT TO SAVE DEL FEES .NOW ITS NOT WORKING,I CANT GET HOLD OF HIM DURING LOCKDOWN AND MY GUARANTEE IS ABOUT TO END . CRAIG AT CUST SERVICE WONT HELP AND INSISTS I MUST RUN AROUND DURING LOCKDOWN TO GET HOLD OF THE GUY TO LOG THE RETURN THROUGH HIS ACCOUNT !I HAVE THE INVOICE FOR GOODNESS SAKE AND THE GIFT CARD DETAILS IN MY NAME I USED AGAINST THE VERY SAME PURCHASE .SURELY THERE HAS TO BE ANOTHER WAY ??
0 replies
90 months ago
HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!!
HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!! I TOOK DELIVERY ON A VERY RAINY NIGHT 28/12/2018 AT 8.30 PM OF A MAROON HONDA CRV 2013 COMFORT WHICH UNTIL THEN I WAS TOLD IS IMMACULATE . INVITED SHOHEB THE SALESMAN INDOORS TO SIGN ALL THE PAPERWORK AND SEND HIM OFF AS IT WAS LATE AND KNOWING THAT I COULD’NT SEE OR DO MUCH WITH THE CAR AT THIS TIME OF NIGHT. THE NEXT MORNING ALL EXCITED I TAKE A LOOK AROUND THE VEHICLE OPENING THE TAILGATE AND NOTICING IT WHEN SHUTTING THE ENTIRE BACK HONDA EMBOSSED BEADING IS LOOSE ALONG WITH THE NUMBER PLATE. WALKING AROUND THE VEHICLE I NOTICE SIGNS OF PAINTWORK RESPRAYING THAT HAD BEEN DONE TERRIBLY. PAINT RUNNING OFF IN CERTAIN PLACES, MASKING TAPE MARKS ON THE CLEAR COAT, LOOSE PANELING AND CLIPS BROKEN - RUST, OVER SPRAY SIGNS EVERYWHERE, PANELS NOT MATCHING THE SAME COLOR PAINT WORK. FRONT GRILL LOOSENING .SUPERGLUE MARKS INDICATING BOTCHED REPAIR WORK VARIOUS ADJUSTMENT NUTS LOOSENED AND RE TIGHTENED .THE FRONT CRADLE WHERE THE RADIATORS SIT HAS BEEN REPLACED/RESPRAYED AS THE COLOR DOES NOT MATCH THE REST OF THE CAR. THE BATTERY BRACKET HAS BEEN REMOVED AS THE MARKS CLEARLY INDICATE .WINDSCREEN MIS ALIGNED FRONT TYRE PLUGGED REPAIR ON THE SIDEWALL.LIED TO ME SAYING THAT THE AMOUNT AGREED WAS ALL INCLUSIVE AND THEN LATER TRIES TO SNEAK IN THE WARRANTY PLAN AS AN EXTRA ADDITIONAL AMOUNT .IDLING IS FUNKY. I CAN GO ON AND ON. REPORTED THIS IMMEDIATELY IN WRITING TO SHOHEB AT HONDA. I THEN DECIDED TO TAKE THE VEHICLE TO A HONDA APPROVED PANEL BEATER. I GOT OFF THE HONDA WEBSITE AND THEY CONFIRMED THAT THE VEHICLE WAS DEFINITELY IN AN ACCIDENT WITH THE MOST HORRIBLE SPRAY REPAIR JOB EVER SEEN. THE ASSESSOR EVEN REMARKED IN A CYNICAL MANOR “DO YOU STILL WANT TO KEEP THIS CAR “ . SEE QUOTE ATTACHED AND THAT IS JUST THE VISIBLE DAMAGE, EXTRA TO BE PAID FOR UNDERLYING LATENT ISSUES. I HAVE IT IN WRITING FROM HONDA THAT THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT … THEREFORE, I REPORT ALL THIS IN WRITING TO HONDA UMHLANGA WITHIN 24 HOURS OF TAKING DELIVERY OF THIS VEHICLE. AT FIRST, THE RESPONSE WAS DENIAL ON EVERY FACT MENTIONED. I THEN INSTRUCTED SHOHEB SALESMAN TO CANCEL THE DEAL COMPLETELY I GET MY TRADED IN CAR BACK AND THEY TAKE THEIR CAR BACK. HE THEN TRIES TO PERSUADE ME TO TAKE THE VEHICLE TO HONDA RIVONIA FOR THEM TO INSPECT. TELLING ME THAT THEY BUDGETED AROUND 3K FOR FIXING OF ISSUES ON THE VEHICLE AND THAT ANYTHING ABOVE THAT WOULD HAVE TO COME OUT FROM SUBSEQUENT DEALS DONE BY SHOHEB .HOW THE HELL IS THIS MY PROBLEM WHEN I WAS LIED TO IN THE FIRST PLACE ABOUT THE CONDITION OF THE VEHICLE BEING MINT . NO MENTION OF RESPRAY WORK OR ACCIDENT DAMAGE AT ALL . BY THE WAY THE SPARE KEY IS ALSO MISSING.FRONT DISK BRAKES ARE WARPED .AND CLUTCH SQUEALS WHEN TAKING OFF. AT THIS POINT FUMING A THE RESPONSE AND THE LACK OF CUSTOMER SERVICE FROM HONDA. I ESCALATE THE MATTER TO HONDA SOUTH AFRICA CUSTOMER CARE .AFTER BACK AND FORTH HONDA UMHLANGA AGREE TO REVERSE THE DEAL THEY TAKE THEIR CAR. I RE FINANCE MINE TRADED IN BUYING IT BACK AND LASTLY I WOULD HAVE TO DELIVER BACK THE CRV FROM PRETORIA TO UMHLANGA AND COLLECT MY TRADE IN AT MY TIME AND EXPENSE AND DRIVE BACK UP TO PTA PLAYING MR DELIVERY. THIS CONFIRMED BY THE USED CAR MANAGER KIETH GOVENDER AND DP DANIE SNYMAN AND HONDA SOUTH AFRICA AS THEIR FINAL RESOLVE TO THEIR STUFF UP. NOT MINE. I HAVE AFFORDED ALL PARTIES INVOLVED EVERY FAIR OPPERTUNITY TO RESOLVE MY CASE . I WAS TOLD FROM DAY ONE OF INQUIRING ON THE VEHICLE IT IS IN MINT CONDITION 1 OWNER NO ACCIDENT DAMAGE CLEAN FULL SERVICE HISTORY. NO ISSUES AND THAT SHOHEB PERSONALLY KNOWS THE OWNER AS BEING A FRIEND. BEING RELIANT ON HONDA AND ITS BRAND CONFIDENCE THAT I HAVE COME TO BELIEVE IN HAVING OWNED 4 PREVIOUS HONDA’S 3 OF WHICH WERE DEALER PURCHASED.I TRUSTED HE DEALER. BEING FROM PRETORIA I WAS UNABLE TO VIEW THE CAR OR TEST DRIVE IT .I WENT ON WHAT I WAS TOLD BY SHOHEB . SHOHEB, KNOWING ABOUT ALL THE DAMAGE ON THE VEHICLE DELIBERATELY DELIVERED IT LATE AT NIGHT WHERE I COULD NOT READILY SEE ALL THE DAMAGE OR INSPECT THE CAR AS AFTER ALL MY MOANING HE CALLED ME CONFIRMING BY TELECOM I HAVE ON RECORD THAT THE CAR WAS RESPRAYED. I NOTIFIED MY COMPLAINTS WITH THIS VEHICLE WITHIN 24 HOURS TO HONDA YET THEY WENT AHEAD SETTLING MY TRADE IN WITH THE BANK AND REQUESTING NATIS DOCS. THS ALERT FOR THIS CAME THOUGH BY SMS 8/1/2019. SURELY, THEY COULD HAVE RECALLED BUT INSTEAD PRESSED ONWARD TRYING TO FORCE MY HAND AND ACCEPT A MEASLY 3K REPAIR OFFER TO A COMPLETELY STUFFED UP VEHICLE. THE PANEL BEATING AND SPRAY PAINTING BILL IS ALONE AROUND 30K FROM HONDA CERTIFIED PANEL BEATERS. POINT BEING HAD I KNOWN ALL THE FACT BEFORE HAND I WOULD HAVE DECLINED THE DEAL COMPLETELY KNOWING THAT THE CAR WAS IN SMASH! SURELY THE BOOK VALUE OF THE SMASHED VERSION VS THE MINT VERSION I WAS LIED TO ABOUT CANNOT BE THE SAME! PLEASE FIX THIS .
0 replies
90 months ago
HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!!
HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!! I TOOK DELIVERY ON A VERY RAINY NIGHT 28/12/2018 AT 8.30 PM OF A MAROON HONDA CRV 2013 COMFORT WHICH UNTIL THEN I WAS TOLD IS IMMACULATE . INVITED SHOHEB THE SALESMAN INDOORS TO SIGN ALL THE PAPERWORK AND SEND HIM OFF AS IT WAS LATE AND KNOWING THAT I COULD’NT SEE OR DO MUCH WITH THE CAR AT THIS TIME OF NIGHT. THE NEXT MORNING ALL EXCITED I TAKE A LOOK AROUND THE VEHICLE OPENING THE TAILGATE AND NOTICING IT WHEN SHUTTING THE ENTIRE BACK HONDA EMBOSSED BEADING IS LOOSE ALONG WITH THE NUMBER PLATE. WALKING AROUND THE VEHICLE I NOTICE SIGNS OF PAINTWORK RESPRAYING THAT HAD BEEN DONE TERRIBLY. PAINT RUNNING OFF IN CERTAIN PLACES, MASKING TAPE MARKS ON THE CLEAR COAT, LOOSE PANELING AND CLIPS BROKEN - RUST, OVER SPRAY SIGNS EVERYWHERE, PANELS NOT MATCHING THE SAME COLOR PAINT WORK. FRONT GRILL LOOSENING .SUPERGLUE MARKS INDICATING BOTCHED REPAIR WORK VARIOUS ADJUSTMENT NUTS LOOSENED AND RE TIGHTENED .THE FRONT CRADLE WHERE THE RADIATORS SIT HAS BEEN REPLACED/RESPRAYED AS THE COLOR DOES NOT MATCH THE REST OF THE CAR. THE BATTERY BRACKET HAS BEEN REMOVED AS THE MARKS CLEARLY INDICATE .WINDSCREEN MIS ALIGNED FRONT TYRE PLUGGED REPAIR ON THE SIDEWALL.LIED TO ME SAYING THAT THE AMOUNT AGREED WAS ALL INCLUSIVE AND THEN LATER TRIES TO SNEAK IN THE WARRANTY PLAN AS AN EXTRA ADDITIONAL AMOUNT .IDLING IS FUNKY. I CAN GO ON AND ON. REPORTED THIS IMMEDIATELY IN WRITING TO SHOHEB AT HONDA. I THEN DECIDED TO TAKE THE VEHICLE TO A HONDA APPROVED PANEL BEATER. I GOT OFF THE HONDA WEBSITE AND THEY CONFIRMED THAT THE VEHICLE WAS DEFINITELY IN AN ACCIDENT WITH THE MOST HORRIBLE SPRAY REPAIR JOB EVER SEEN. THE ASSESSOR EVEN REMARKED IN A CYNICAL MANOR “DO YOU STILL WANT TO KEEP THIS CAR “ . SEE QUOTE ATTACHED AND THAT IS JUST THE VISIBLE DAMAGE, EXTRA TO BE PAID FOR UNDERLYING LATENT ISSUES. I HAVE IT IN WRITING FROM HONDA THAT THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT … THEREFORE, I REPORT ALL THIS IN WRITING TO HONDA UMHLANGA WITHIN 24 HOURS OF TAKING DELIVERY OF THIS VEHICLE. AT FIRST, THE RESPONSE WAS DENIAL ON EVERY FACT MENTIONED. I THEN INSTRUCTED SHOHEB SALESMAN TO CANCEL THE DEAL COMPLETELY I GET MY TRADED IN CAR BACK AND THEY TAKE THEIR CAR BACK. HE THEN TRIES TO PERSUADE ME TO TAKE THE VEHICLE TO HONDA RIVONIA FOR THEM TO INSPECT. TELLING ME THAT THEY BUDGETED AROUND 3K FOR FIXING OF ISSUES ON THE VEHICLE AND THAT ANYTHING ABOVE THAT WOULD HAVE TO COME OUT FROM SUBSEQUENT DEALS DONE BY SHOHEB .HOW THE HELL IS THIS MY PROBLEM WHEN I WAS LIED TO IN THE FIRST PLACE ABOUT THE CONDITION OF THE VEHICLE BEING MINT . NO MENTION OF RESPRAY WORK OR ACCIDENT DAMAGE AT ALL . BY THE WAY THE SPARE KEY IS ALSO MISSING.FRONT DISK BRAKES ARE WARPED .AND CLUTCH SQUEALS WHEN TAKING OFF. AT THIS POINT FUMING A THE RESPONSE AND THE LACK OF CUSTOMER SERVICE FROM HONDA. I ESCALATE THE MATTER TO HONDA SOUTH AFRICA CUSTOMER CARE .AFTER BACK AND FORTH HONDA UMHLANGA AGREE TO REVERSE THE DEAL THEY TAKE THEIR CAR. I RE FINANCE MINE TRADED IN BUYING IT BACK AND LASTLY I WOULD HAVE TO DELIVER BACK THE CRV FROM PRETORIA TO UMHLANGA AND COLLECT MY TRADE IN AT MY TIME AND EXPENSE AND DRIVE BACK UP TO PTA PLAYING MR DELIVERY. THIS CONFIRMED BY THE USED CAR MANAGER KIETH GOVENDER AND DP DANIE SNYMAN AND HONDA SOUTH AFRICA AS THEIR FINAL RESOLVE TO THEIR STUFF UP. NOT MINE. I HAVE AFFORDED ALL PARTIES INVOLVED EVERY FAIR OPPERTUNITY TO RESOLVE MY CASE . I WAS TOLD FROM DAY ONE OF INQUIRING ON THE VEHICLE IT IS IN MINT CONDITION 1 OWNER NO ACCIDENT DAMAGE CLEAN FULL SERVICE HISTORY. NO ISSUES AND THAT SHOHEB PERSONALLY KNOWS THE OWNER AS BEING A FRIEND. BEING RELIANT ON HONDA AND ITS BRAND CONFIDENCE THAT I HAVE COME TO BELIEVE IN HAVING OWNED 4 PREVIOUS HONDA’S 3 OF WHICH WERE DEALER PURCHASED.I TRUSTED HE DEALER. BEING FROM PRETORIA I WAS UNABLE TO VIEW THE CAR OR TEST DRIVE IT .I WENT ON WHAT I WAS TOLD BY SHOHEB . SHOHEB, KNOWING ABOUT ALL THE DAMAGE ON THE VEHICLE DELIBERATELY DELIVERED IT LATE AT NIGHT WHERE I COULD NOT READILY SEE ALL THE DAMAGE OR INSPECT THE CAR AS AFTER ALL MY MOANING HE CALLED ME CONFIRMING BY TELECOM I HAVE ON RECORD THAT THE CAR WAS RESPRAYED. I NOTIFIED MY COMPLAINTS WITH THIS VEHICLE WITHIN 24 HOURS TO HONDA YET THEY WENT AHEAD SETTLING MY TRADE IN WITH THE BANK AND REQUESTING NATIS DOCS. THS ALERT FOR THIS CAME THOUGH BY SMS 8/1/2019. SURELY, THEY COULD HAVE RECALLED BUT INSTEAD PRESSED ONWARD TRYING TO FORCE MY HAND AND ACCEPT A MEASLY 3K REPAIR OFFER TO A COMPLETELY STUFFED UP VEHICLE. THE PANEL BEATING AND SPRAY PAINTING BILL IS ALONE AROUND 30K FROM HONDA CERTIFIED PANEL BEATERS. POINT BEING HAD I KNOWN ALL THE FACT BEFORE HAND I WOULD HAVE DECLINED THE DEAL COMPLETELY KNOWING THAT THE CAR WAS IN SMASH! SURELY THE BOOK VALUE OF THE SMASHED VERSION VS THE MINT VERSION I WAS LIED TO ABOUT CANNOT BE THE SAME! PLEASE FIX THIS .
0 replies
90 months ago
HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!!
HONDA UMHLANGA, USED CAR CON ARTISTS – SCAMMERS - CROOKS!!! I TOOK DELIVERY ON A VERY RAINY NIGHT 28/12/2018 AT 8.30 PM OF A MAROON HONDA CRV 2013 COMFORT WHICH UNTIL THEN I WAS TOLD IS IMMACULATE . INVITED SHOHEB THE SALESMAN INDOORS TO SIGN ALL THE PAPERWORK AND SEND HIM OFF AS IT WAS LATE AND KNOWING THAT I COULD’NT SEE OR DO MUCH WITH THE CAR AT THIS TIME OF NIGHT. THE NEXT MORNING ALL EXCITED I TAKE A LOOK AROUND THE VEHICLE OPENING THE TAILGATE AND NOTICING IT WHEN SHUTTING THE ENTIRE BACK HONDA EMBOSSED BEADING IS LOOSE ALONG WITH THE NUMBER PLATE. WALKING AROUND THE VEHICLE I NOTICE SIGNS OF PAINTWORK RESPRAYING THAT HAD BEEN DONE TERRIBLY. PAINT RUNNING OFF IN CERTAIN PLACES, MASKING TAPE MARKS ON THE CLEAR COAT, LOOSE PANELING AND CLIPS BROKEN - RUST, OVER SPRAY SIGNS EVERYWHERE, PANELS NOT MATCHING THE SAME COLOR PAINT WORK. FRONT GRILL LOOSENING .SUPERGLUE MARKS INDICATING BOTCHED REPAIR WORK VARIOUS ADJUSTMENT NUTS LOOSENED AND RE TIGHTENED .THE FRONT CRADLE WHERE THE RADIATORS SIT HAS BEEN REPLACED/RESPRAYED AS THE COLOR DOES NOT MATCH THE REST OF THE CAR. THE BATTERY BRACKET HAS BEEN REMOVED AS THE MARKS CLEARLY INDICATE .WINDSCREEN MIS ALIGNED FRONT TYRE PLUGGED REPAIR ON THE SIDEWALL.LIED TO ME SAYING THAT THE AMOUNT AGREED WAS ALL INCLUSIVE AND THEN LATER TRIES TO SNEAK IN THE WARRANTY PLAN AS AN EXTRA ADDITIONAL AMOUNT .IDLING IS FUNKY. I CAN GO ON AND ON. REPORTED THIS IMMEDIATELY IN WRITING TO SHOHEB AT HONDA. I THEN DECIDED TO TAKE THE VEHICLE TO A HONDA APPROVED PANEL BEATER. I GOT OFF THE HONDA WEBSITE AND THEY CONFIRMED THAT THE VEHICLE WAS DEFINITELY IN AN ACCIDENT WITH THE MOST HORRIBLE SPRAY REPAIR JOB EVER SEEN. THE ASSESSOR EVEN REMARKED IN A CYNICAL MANOR “DO YOU STILL WANT TO KEEP THIS CAR “ . SEE QUOTE ATTACHED AND THAT IS JUST THE VISIBLE DAMAGE, EXTRA TO BE PAID FOR UNDERLYING LATENT ISSUES. I HAVE IT IN WRITING FROM HONDA THAT THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT … THEREFORE, I REPORT ALL THIS IN WRITING TO HONDA UMHLANGA WITHIN 24 HOURS OF TAKING DELIVERY OF THIS VEHICLE. AT FIRST, THE RESPONSE WAS DENIAL ON EVERY FACT MENTIONED. I THEN INSTRUCTED SHOHEB SALESMAN TO CANCEL THE DEAL COMPLETELY I GET MY TRADED IN CAR BACK AND THEY TAKE THEIR CAR BACK. HE THEN TRIES TO PERSUADE ME TO TAKE THE VEHICLE TO HONDA RIVONIA FOR THEM TO INSPECT. TELLING ME THAT THEY BUDGETED AROUND 3K FOR FIXING OF ISSUES ON THE VEHICLE AND THAT ANYTHING ABOVE THAT WOULD HAVE TO COME OUT FROM SUBSEQUENT DEALS DONE BY SHOHEB .HOW THE HELL IS THIS MY PROBLEM WHEN I WAS LIED TO IN THE FIRST PLACE ABOUT THE CONDITION OF THE VEHICLE BEING MINT . NO MENTION OF RESPRAY WORK OR ACCIDENT DAMAGE AT ALL . BY THE WAY THE SPARE KEY IS ALSO MISSING.FRONT DISK BRAKES ARE WARPED .AND CLUTCH SQUEALS WHEN TAKING OFF. AT THIS POINT FUMING A THE RESPONSE AND THE LACK OF CUSTOMER SERVICE FROM HONDA. I ESCALATE THE MATTER TO HONDA SOUTH AFRICA CUSTOMER CARE .AFTER BACK AND FORTH HONDA UMHLANGA AGREE TO REVERSE THE DEAL THEY TAKE THEIR CAR. I RE FINANCE MINE TRADED IN BUYING IT BACK AND LASTLY I WOULD HAVE TO DELIVER BACK THE CRV FROM PRETORIA TO UMHLANGA AND COLLECT MY TRADE IN AT MY TIME AND EXPENSE AND DRIVE BACK UP TO PTA PLAYING MR DELIVERY. THIS CONFIRMED BY THE USED CAR MANAGER KIETH GOVENDER AND DP DANIE SNYMAN AND HONDA SOUTH AFRICA AS THEIR FINAL RESOLVE TO THEIR STUFF UP. NOT MINE. I HAVE AFFORDED ALL PARTIES INVOLVED EVERY FAIR OPPERTUNITY TO RESOLVE MY CASE . I WAS TOLD FROM DAY ONE OF INQUIRING ON THE VEHICLE IT IS IN MINT CONDITION 1 OWNER NO ACCIDENT DAMAGE CLEAN FULL SERVICE HISTORY. NO ISSUES AND THAT SHOHEB PERSONALLY KNOWS THE OWNER AS BEING A FRIEND. BEING RELIANT ON HONDA AND ITS BRAND CONFIDENCE THAT I HAVE COME TO BELIEVE IN HAVING OWNED 4 PREVIOUS HONDA’S 3 OF WHICH WERE DEALER PURCHASED.I TRUSTED HE DEALER. BEING FROM PRETORIA I WAS UNABLE TO VIEW THE CAR OR TEST DRIVE IT .I WENT ON WHAT I WAS TOLD BY SHOHEB . SHOHEB, KNOWING ABOUT ALL THE DAMAGE ON THE VEHICLE DELIBERATELY DELIVERED IT LATE AT NIGHT WHERE I COULD NOT READILY SEE ALL THE DAMAGE OR INSPECT THE CAR AS AFTER ALL MY MOANING HE CALLED ME CONFIRMING BY TELECOM I HAVE ON RECORD THAT THE CAR WAS RESPRAYED. I NOTIFIED MY COMPLAINTS WITH THIS VEHICLE WITHIN 24 HOURS TO HONDA YET THEY WENT AHEAD SETTLING MY TRADE IN WITH THE BANK AND REQUESTING NATIS DOCS. THS ALERT FOR THIS CAME THOUGH BY SMS 8/1/2019. SURELY, THEY COULD HAVE RECALLED BUT INSTEAD PRESSED ONWARD TRYING TO FORCE MY HAND AND ACCEPT A MEASLY 3K REPAIR OFFER TO A COMPLETELY STUFFED UP VEHICLE. THE PANEL BEATING AND SPRAY PAINTING BILL IS ALONE AROUND 30K FROM HONDA CERTIFIED PANEL BEATERS. POINT BEING HAD I KNOWN ALL THE FACT BEFORE HAND I WOULD HAVE DECLINED THE DEAL COMPLETELY KNOWING THAT THE CAR WAS IN SMASH! SURELY THE BOOK VALUE OF THE SMASHED VERSION VS THE MINT VERSION I WAS LIED TO ABOUT CANNOT BE THE SAME! PLEASE FIX THIS .
0 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
9 (75%)