Len B

Active since Jul 2015

Reviews

Industries

Reviews

19 reviews

3 months ago

Amazon South Africa return policy ******* and does not work

In short ordered a Gas Hob on Amazon based on the information provided in the advert. It arrived and did not match the size on the Advert and would not fit into my kitchen cabinet by a full 12cm. I returned online and did hear anything. I followed up only to be told I must pay for the return to the supplier (this will cost almost as much as cost of the unit) and then I can be refunded my purchase. Under the NCA my purchace and payment was made with Amazon not some third party supplier and as a result Amazon is responsible for transaction. I called the Amazon help desk only to be told I needed to contact the supplier to Amazon to resolve. I did this only to be told they dont really know how this works and yes I need to return before they will refund. This is crazy and *******. I will be taking this further.

0 replies

BASH

8 months ago

Incredibly bad service and promises to customers

Ring Order B***4-01 Just some feedback. 1. Received the ring on Friday via RAM – remarkably good service 2. Presented ring on Saturday – romantic diner. 3. As per the email I sent below ring when ordering was way to small – as per your message don’t worry - you will be able to get a ring in a bigger size. 4. Drove through to your George Sterns store on Sunday (200 km round trip). 5. Poor service at store - Asked for larger ring – none available even in a different style country wide – cannot resize– I was prepared to pay more no options. 6. Took a refund The result: 1. Will never buy from Bash / Sterns again (I had used your online service before). 2. Highly irritated me and my beloved. 3. Cost me: a. A romantic attempt turned to a bad memory b. R 952 at AA R4.76 c. Romantic Diner R 900 d. Loss of Black Friday discount e. Financial loss greater than the purchase f. Search for new ring 4. Cost you: a. Lost Sale b. Lost shipping c. A customer And this all because you online application can’t confirm a ring size before ordering. Goodbye,

0 replies

Ithuba Lottery

8 months ago

Ithuba not working

Am I the only one whi cannot play because of Ithuba's upgrade to systems 2 weeks ago. I have reset my username and password and sespite a open call service call to them the systems insists I now have a invalid ID (it's not). Helpdesk is unable to help - why have one? I cannot play at stores as all stores are offline in my area.

1 reply

Makro

48 months ago

Bad service - where is my Freezer.

Unbelievable bad service - been chasing an order I paid for 23 August 2022 for a Chest Freezer. Now been told after shouting for the third time in 3 days at their call Centre that they are out of stock and may have by the 15th of September. Makro has my money. Not a single proactive response nor any as yet any communication from Makro.

3 replies

Legend Removals South Africa

51 months ago

Great moving experience

Moving is tough - Legend made it easy great service - very reasonable price and team that took really good care loading and unloading my goods. Thank you.

1 reply

Supersonic

51 months ago

Cannot cancel contract

Trying to cancel since Feb 2022. Now being told I must pay for June. I cant even use the service as I moved. Unbelievable poor service - never answer emails - call center useless - stay away. MTN you should ne ashamed.

2 replies

Zodiac Pool Products

58 months ago

Fantastic service received

Fantastic service received. Home visit received from a technician to remediate a Stingray Pool cleaner issue. Had to replace with another model and my pool is clean. Thank you for fantastic service.

0 replies

Verimark

60 months ago

Genesis Cyclovac vacuum cleaners are rubbish

Hi, Unusually the the service has been good only a bit slow: The complaint is about one of the products. I purchased a Genesis Cyclovac just over a year ago and this has been back to Verimark for the same problem 4 times. Problem is thermal overload cutout. Every time I get it back I get a bill for a new Hepa filter and I am told we need to clean this. We do this after every vacuum and the problem still occurs - we also replaced the Hepa ourselves - problem remains. When I returned this for repair again I was confidentially told by the sales lady that she tries not to sell these as this is a recurring problem. I tried to return or trade in the unit - Verimark not interested. Well I give up - the unit is at your 4ways branch unrepaired - keep it and please recycle your junk.

1 reply

Supersonic

60 months ago

Bad Customer Service

Customer service just ignores you. I upgraded my connection and then noticed that I was being charged incorrectly. Tried to get this fixed. Cant work with an ISP who ignores you. See below: Hi, 3 weeks no response. Incredibly poor service again……. Please respond to charges issue – if no response will move my account to another ISP. Len From: *** <***> Sent: Saturday, 21 August 2021 22:53 To: 'Sinawo Mabungela [ MTN South Africa ]' <***> Cc: 'Mel Gunning [ MTN South Africa ]' <***> Subject: RE: S*** - Fibre Upgrade Hi, New router installed – please advise on rate being charged issue below. Len Berzen From: *** <***> Sent: Wednesday, 18 August 2021 14:18 To: 'Sinawo Mabungela [ MTN South Africa ]' <***> Cc: 'Mel Gunning [ MTN South Africa ]' <***> Subject: RE: S*** - Fibre Upgrade Hi, Not according to your website I ask again why am I being overcharged? SUPERSONIC - Packages Also see: Vumatel - Browse All Packages Len Berzen

1 reply

Young Power Generators YPG

82 months ago

SCAM BEWARE

Please be aware that Young Power Generators is a SCAM organisation. The moment you order from them they stop responding to you and never deliver your order. I have a open police case against them please contact me if you have a similar experience. I intend to close the guys down and get them prosecuted,

1 reply

Review Distribution

5 Star

3 (15.8%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (10.5%)

1 Star

14 (73.7%)

Len B

Reviews

Amazon South Africa return policy ******* and does not work

Incredibly bad service and promises to customers

Ithuba not working

Bad service - where is my Freezer.

Great moving experience

Cannot cancel contract

Fantastic service received

Genesis Cyclovac vacuum cleaners are rubbish

Bad Customer Service

SCAM BEWARE

Review Distribution

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