BASH
Claimed Business
|1.5|258 Reviews (last 12 months)|This business does not respond to reviews
BASH
Claimed Business
|1.5
258 Reviews (last 12 months)
Does not respond to reviews
Rated in:
Scores reflect the Overall AI Score for each category
BASH
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, BASH is facing serious customer experience challenges across nearly every service dimension. Customers describe chronic delivery failures, unresponsive support, broken refund processes, and recurring incidents of wrong or missing items. While a small minority praise fast delivery and helpful named agents, the dominant narrative is one of frustration, poor accountability, and erosion of trust in the TFG online platform.
TrustIndex
2.1
Based on recent customer reviews, BASH is facing serious customer experience challenges across nearly every service dimension. Customers describe chronic delivery failures, unresponsive support, broken refund processes, and recurring incidents of wrong or missing items. While a small minority praise fast delivery and helpful named agents, the dominant narrative is one of frustration, poor accountability, and erosion of trust in the TFG online platform.
The most common complaint about BASH, based on Hellopeter's AI analysis of recent customer reviews, is Delivery, Fulfilment & Logistics. Delivery (2.1) is the single biggest pain point. Customers report missed delivery windows, parcels marked delivered but never received, RAM and LMS courier failures, rude drivers, and split shipments arriving days or weeks apart with no proactive communication.
BASH has a TrustIndex of 2.1 out of 10 on Hellopeter, based on 258 reviews in the last 12 months. Hellopeter has tracked BASH across 969 total reviews. How is the TrustIndex calculated? →
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