ZN
Zandi N
Active since Apr 2015
21
Reviews
0
Industries
Reviews
21 reviews9 months ago
Ongoing Issue with Capturing KPIs for Appraisals no help from Support PySpace
I am very disappointed with the level of support I’ve received so far. I’ve been struggling to capture some of the employees’ KPIs for the appraisal process. This is our first time using this service, and despite sending several emails requesting assistance, I keep receiving the same responses with no clear explanation of who within the company I should contact for help. I am the superuser and handle all employee related processes however, I’ve been informed that my email address is not recognised as a company level user, which I don’t understand. The appraisals are due tomorrow, and I’m unable to proceed because I haven’t received the necessary support. I’m also unable to call for help email is my only contact channel. Please escalate this matter urgently so that I can complete the appraisal process on time.2 replies
23 months ago
Extremly Poor Customer Service
We bought an 80-inch TV, but when we switched it on at home, the display was covered in lines and showed no images. We tried to return it to the store, but they wouldn't take it back. I've been trying to reach the main office, but no one is picking up the phone!!0 replies
36 months ago
Unauthorized Upgrade
A Vodacom consultant upgraded my contract without my consent. i called Vodacom to rectify this problem I spoke to Lu****a Hlomza who promised to get back to me m still waiting, and my bill is crazy high because of this upgrade.2 replies
38 months ago
Ripe off
I bought boots and the heel was cracked, I've sent several messages to Zando to date I have not received any feedback.0 replies
41 months ago
Pathetic Customer Service
My sister passed away the 21st 2021of August and I'm still waiting for Prosper Funeral Solutions to pay. The claim was submitted in September 2021.0 replies
48 months ago
Inhuman Service
My sister was a member at Prosper Funeral Solutions, she passed away the 21st August 2021. i submitted the funeral claim first week of September i have not received any feedback to date. She was a single mother of 3 young kids0 replies
50 months ago
Pathetic service
I lodged a complain the 6th July to date I'm still waiting for someone to tell me what is the problem with my debit order. I've been transferred from consultant to another. no results!!!!!! If my policy get cancelled because of this debit order saga!!! i will take legal steps...this is unacceptable1 reply
50 months ago
0% customer service
My debit orders for FNB Life are bouncing and i have money in my account. nobody is giving me any answers, i have called FNB 100 times... can someone please do something!!!! I'm not getting any help every single consultant is giving me excuses...load shedding this, the other consultant didn't do it right, i see i march we tried to fix it!!!!1 reply
Review Distribution
5 Star
6 (28.6%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (71.4%)