Active since Mar 2009
I want my premiums paid back to me soonest. I cancelled my policy in January and fully understand that it might take up to three months for the stop order to be cancelled. Premiums for January and February 2026 should be reflecting in your accounts and I don't understand why I now need to prove the payments. My money is now generating interest for Metropolitan and now I understand why people don't believe in investing with such institutions because they are happy to be making money and don't want to loose.
I am still waiting for the Supervisor/Manager to call me. On Friday I call the claims department to follow up on my claim. The lady was unprofessional. I then asked her to transfer me to her senior and she told me Nathan or Nathania is busy on a call, he will call me back and I am still waiting. I would like the management to listen to our call and if I was rude I will definitely apologize and if she was unprofessional and not deserving to be talking to clients Indwe will decide on the way forward.
I am still waiting for an update on my cell phone. I have only had this phone for 14 months and was not expecting to be experiencing problems so soon. Note that I use this phone for work related matters and personal matters. Now I cannot function without a phone.
I request an urgent payment and was hoping for a positive response to be executed in three days but still waiting. I now demand that my contract to be cancelled with immediate effect. I cannot have a financial challenge and when I request a withdrawal, it is then ignored without any explanation or reason been provided. Due to this I might have to cancel all other policies with Sanlam.
I got a call on Friday to confirm delivery of my replacement card. I am still waiting. Today I have called 4 times without joy. Now I am talking to this rude lady who continues to raise her voice. I am not happy. I asked her not to transfer my call to the courier company and she did that.
I just want to thank the consultant for an efficient service rendered. Unfortunately, I forgot his name but I could tell he was well trained.
I went to the branch, I called numerous times for more than 10 years and my issue is still not resolved. Now I am incurring cost due to Absa incompetence. I am upset, disappointed and fuming.
I called FNB to ask for help on an amount that is frequently deducted off my account by apple.com/bill. I was advised to cancel and have my card replaced. I was assured that with this option the deduction will be cancelled. To my disappointment the deduction just went through. I honestly don't know what to do.
I just called Cell C to enquire about a product that was sold to me. I realized that I misunderstood the concept. I then asked this guy to cancel my getmore agreement and i gave him the reason. Told him my frustration is based on the disappointment and nothing to do with his service. He did not check if I have disconnected from my side and he then started telling someone that i am throwing tantrums and would like to know if that is acceptable.
I am so disappointed that at home I am told that we will never again buy what was my favorite meal anymore. Last night we bought full chicken but to our disappointment the chicken was not well cooked and was not even packed properly. GOOD BYE Pedro's.
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