KR
kumarasen R
Active since Feb 2015
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
Cellucity - 0 Customer Service
Ordered Items of their website , been struggling to get feedback , there is 0 communication from this company , no emails ,no text, no phone calls. Contact center never gets back to you. Going to the store is futile as well, as they cannot assist. Get told to wait for someone to call is not customer service. You purchase online and expect some proof of purchase , no invoice, no email.
0 replies
15 months ago
OutSurance undisclosed deduction from Claim
My recently had a claim due to roof leak from the heavy rains. We have been struggling to get feedback on our claim with calls 5 times a day to get some sort of update. Its either the claim agent is busy or unavailable. Finally our claim was approved and finalised , and payout , only issue is the fact of the claim amount differs to what was paid . According to Outsurance , we had to pay for the assesor to come out which was deducted from our claim amount , but actually doesn't show anywhere on any communications . According to Outsurance they do not have to disclose the amount to the client. This doesn't seem fair or transparent , as it creates a distrust issue.
2 replies
71 months ago
Awesome Service
Awesome service from Faieza G , my query was responded to and resolved efficiently. She recommended replacing the router and the unit was shipped ASAP. Constant feedback and follow up via email and callbacks. Great Service from Faieza G
1 reply
84 months ago
Bayport Financial Services -
Sent in an application online followed by an amount approved. Had to get, bank stamped statements, as they don't accept online bank verified etc, only to receive a message application declined after submitting all docs. Why waste peoples time and lead people on. Time off work taken, banks, only work business hours as well. According to the agent, they ran the credit inquiry twice, once an application, and then at processing .
2 replies
138 months ago
Excellent service
Excellent service from Chris, really quick and efficient in what they do. <br> Always polite and professional <br> Even though my car didn't get sold, the process was transparent and straight forward<br> Keep it up
1 reply
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)