TN
Thulani N
Active since Jan 2015
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Dishonest and lack of accountability
Car Service City Kempton Park — Incomplete Service, Dishonest Communication On 2 May 2026, I brought my car in for a standard service and a brake light bulb replacement. I was called the same day to collect it — allegedly done. Two days later, my cluster was still flagging the brake light and service reminder as outstanding. When I called, I was told it just needed a reset. I brought it back. During that visit, the engine light had also come on — a new development. On the second visit, I was told my car has an "electrical fault" causing bulbs to burn out, but that they had in fact replaced it on Saturday. The mechanic replaced it again, stating it would burn out again. Within 5km of leaving, both the service and engine lights came on again. On the third visit, the story changed entirely — I was now told the engine light fault pre-existed the service and was not their problem. I was also told about a supposed diagnostic process where pre-existing faults are cleared, the service is done, and if faults return the customer is informed. None of this happened. I was never informed of anything. Here's what doesn't add up: The bulb the mechanic said would "burn immediately" is still working — suggesting it was never replaced on the first visit. The engine light only appeared after they worked on the car. The oil looks dirty — raising serious doubt about whether the service was carried out at all. I paid for a service I cannot confirm was done, a bulb replacement I have reason to believe wasn't done the first time, and I've made three trips to resolve problems that originated at their workshop. The shifting explanations and changing accounts are unacceptable. I want a full, written breakdown of what was done on 2 May, confirmation of what parts were replaced, and a resolution — not another reset.
0 replies
4 months ago
McDonald's refund
On Sunday morning I went to Mcdonalds Birch Acres I paid for my order and was told they have technical issues my order can't be processed, I informed the lady assisting me that it took money from my account and I was told that i should give it 24 to 48 hours, I will get my money back 48 hours passed money wasn't refunded I went back to the McDonald's to inform them my money wasn't refunded and was advised that the store doesn't do refunds the should be an email that will be sent to the head office The store manager sent the email and copied me in it however the head office hasn't communicated ever since and I did a follow-up on the email still nothing, it's was past 48 hours no communication whatsoever from any McDonald's representative
0 replies
16 months ago
The claims process was very quick and efficient
The claims process was very quick and efficient. Everyone I spoke to was friendly and sympathised. The whole process was seamless and I'm expecting delivery of my new devices on Monday
1 reply
31 months ago
Phatiswa Zaku was very patient, knowledgeable and helpful
Phatiswa Zaku was very patient, knowledgeable and helpful. From the Apllication to how I need to cancel my current subscription. She gave a 5-star service and advised me very well on the package that will be perfect for my family. Well done, keep it up.
1 reply
35 months ago
Mthandeki was an amazing sales rep
Mthandeki was an amazing sales rep. From spotting the car, test drive, advise on what to go for and structuring an affordable deal for me. I'm so excited for my new car and I'm impressed by the service
1 reply
86 months ago
Don’t deliver certain pizzas
I ordered for pizzas and they told me that they don’t deliver certain pizzas and the can only deliver one and not all of what I want,so I have not choice according to them they forcing my hand to what they want me to order
1 reply
86 months ago
Unhappy customer with uber
On Saturday i requested a ride and the driver accepted and canceled the trip however to my surprise I was charged for the trip even though it was the driver that canceled the trip
0 replies
97 months ago
Cheated by taxify driver and company supports drivers actions
Taxify gave me a free ride worth R75 and I used it which my trip was R30 however the driver still made me pay for the ride in cash I reported this to Taxify however it seems like they are condoning their drivers behaviour by ignoring me, all I had requested is my money back but all my attempts are being ignored cause I have communicated with the driver than later Taxify but both parties still ignore me
0 replies
123 months ago
Stealing our money
Thuli gave me a quote last year to quote our company bakkie. We agreed that i will not sign off on the contract until they had reached an agreement with our CFO to move the entire group's insurance to Miway. I did NOT sign the agreement but they decided to go ahead and steal the money from our account anyway. They have been stealing our money since last year October. All attempts to stop the debit order and get a refund have failed. Thuli has been lying and saying everything is sorted when it's not. Now, she is ignoring my calls. You guys advertise lies and say \Miway\" means I do things MY WAY but in actual fact it is YOUR WAY or YOUR WAY you don't really care about the customer. I wrote to [Email Removed] four days ago but no one has responded to me ever. We'll get our legal team on this and we'll warn as many people as possible to stay away from this silly excuse if an insurance company"
0 replies
136 months ago
Mix up with a shoe I bought
I bought a shoe a week ago and to my surprise when I got home the box had the right type of shoe but different sizes. I called Thato at the Sandton branch to query it and explained I needed that shoe urgently. He was adamant that if I go to Southgate I would be able to rectify the problem but even they couldn't help. Which meant I had to make another trip to Jabulani mall Before I could sort it out. I hadn't taken an alternative shoe when I left the house because the purpose of making that call to Thato in Sandton was to get confirmation that one trip was enough to solve my dilemma. Needless to say I didn't make it to my meeting in time, calling this terrible customer service is an insult to people who give terrible service.
1 reply
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (27.272727272727273%)
1 Star
5 (45.45454545454545%)