Based on recent customer reviews, Atterbury Motors receives strong praise for individual sales consultants, particularly Junior Fourie, Raymond, and Samuel Mashaba, who are highlighted for attentive, fast, and friendly service during the purchasing process. However, a significant pattern of negative feedback centres on poor after-sales support, mechanical issues emerging shortly after purchase, disputes over repair costs and refunds, and concerns about non-transparent financing practices. Several dissatisfied customers warn that initial promises made at the point of sale are not honoured once problems arise.
TrustIndex
9.4
Score
Avg Reply
3526
Hours
NPS Score
64
Recommended: Very Likely
Apr '25 - Mar '26
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Excellent service re...
Excellent service rendered by Samuel Mashaba thank you very much
1 reviews | Active since Jan 2020
Excellent service re...
Excellent service rendered by Samuel Mashaba thank you very much
1 reviews | Active since Jan 2020
Bad service
If you ever buy a vehicle from Atterbury motors, the first thing the salesman do is tell you to rate them 5 stars on hello peter, hence the reason their ratings are so high. Do yourself and the piblic a favour. If you do purchase a vehicle from this dealership, just wait for 6 months before doing a review, and I promise you it will be a lot different. I purchased a vehicle a vehicle form them. They will promise you the best service but execute the worst service. Rather find a established reputable dealer who you can trust.
1 reviews | Active since Jan 2020
Bad service
If you ever buy a vehicle from Atterbury motors, the first thing the salesman do is tell you to rate them 5 stars on hello peter, hence the reason their ratings are so high. Do yourself and the piblic a favour. If you do purchase a vehicle from this dealership, just wait for 6 months before doing a review, and I promise you it will be a lot different. I purchased a vehicle a vehicle form them. They will promise you the best service but execute the worst service. Rather find a established reputable dealer who you can trust.
1 reviews | Active since Jan 2020
Worst service - Atterbury Motors Gezina
Worst experience of my life! I bought a car from them and within days, the car started having problems. From battery to machanical issues. The engine had to be overhauled and I was liable for a huge part of the cost now, 6 months later, the car is broken again. I'm standing in the highway now with a broken down car.
1 reviews | Active since Jan 2020
Worst service - Atterbury Motors Gezina
Worst experience of my life! I bought a car from them and within days, the car started having problems. From battery to machanical issues. The engine had to be overhauled and I was liable for a huge part of the cost now, 6 months later, the car is broken again. I'm standing in the highway now with a broken down car.
1 reviews | Active since Jan 2020
POOR SERVICE FROM ATTERBURY MOTORS ARNO AND CHARLENE
Evsning i would lay a HUGE complaint against Atterbury Motors in Gezina. I brought a Haval from them after 3 months i had to return the vehicle because it had mechanical problems..... So they let me buy another vehicle which i love by the way BUT what they did is they took the NETT TRADE IN AMOUNT OF THE HAVAL AND ADD IT TO MY NEW VEHICLE THAT I PURCHASED. Theday i had to sign for the other vehicle Arno send me to Charlene and she handed the papers ovee to me to sign it WITHOUT me reading it.... Now when i request my statements from MFC they told me i owe more than the price of the vehicle that i've purchased. I expect Charlene or the Managing Director to call me and explain why this was done wuthout my knowledge.... I also expect Atterbury Motors to subtract that NETT TRADE IN AMOUNT FROM MY PURCHASE ACCOUNT AS THIS IS NOT MY FAULT. I'm waiting for you to call me tomorrow or else i will take this further
1 reviews | Active since Jan 2020
POOR SERVICE FROM ATTERBURY MOTORS ARNO AND CHARLENE
Evsning i would lay a HUGE complaint against Atterbury Motors in Gezina. I brought a Haval from them after 3 months i had to return the vehicle because it had mechanical problems..... So they let me buy another vehicle which i love by the way BUT what they did is they took the NETT TRADE IN AMOUNT OF THE HAVAL AND ADD IT TO MY NEW VEHICLE THAT I PURCHASED. Theday i had to sign for the other vehicle Arno send me to Charlene and she handed the papers ovee to me to sign it WITHOUT me reading it.... Now when i request my statements from MFC they told me i owe more than the price of the vehicle that i've purchased. I expect Charlene or the Managing Director to call me and explain why this was done wuthout my knowledge.... I also expect Atterbury Motors to subtract that NETT TRADE IN AMOUNT FROM MY PURCHASE ACCOUNT AS THIS IS NOT MY FAULT. I'm waiting for you to call me tomorrow or else i will take this further
1 reviews | Active since Jan 2020
I am having the worst after service from Atterbury Motors
I am having the worst after service from Atterbury Motors. A noise on my car which was there 1 week after delivery of the vehicle was never fixed entirely and now that I am hearing it again, they say it is wear and tear. I received my car in January so what wear and tear can there be in a matter of 2 months. Do not fall for their promises and do yourself a favour and insist on a full diagnostic report before purchasing. Promises were made by a sales person who no longer works there and now the manager and the after sales team not assisting.
1 reviews | Active since Jan 2020
I am having the worst after service from Atterbury Motors
I am having the worst after service from Atterbury Motors. A noise on my car which was there 1 week after delivery of the vehicle was never fixed entirely and now that I am hearing it again, they say it is wear and tear. I received my car in January so what wear and tear can there be in a matter of 2 months. Do not fall for their promises and do yourself a favour and insist on a full diagnostic report before purchasing. Promises were made by a sales person who no longer works there and now the manager and the after sales team not assisting.
1 reviews | Active since Jan 2020
Very helpful and ama...
Very helpful and amazing fast service
1 reviews | Active since Jan 2020
Very helpful and ama...
Very helpful and amazing fast service