CP
Craig P
Active since Dec 2014
6
Reviews
0
Industries
Reviews
6 reviews3 weeks ago
From 10-Year Regular to Never Again: ******* Card Policies & Zero Loyalty
I have been a loyal supporter of Pizza Perfect Equestria for almost a decade, ordering from them 1 to 3 times every single week. Since its inception, my go-to has always been their foldover — it’s a quick, cheap, R36 meal that offered great value. Today, that decade of customer loyalty meant absolutely nothing. When I went to pay for my R36 order, I was flatly told that they "don't allow card swipes for under R50." To force a customer to buy more items just to meet an arbitrary, self-imposed limit is incredibly cheap. More importantly, this practice is entirely *******. Under the Consumer Protection Act and the regulations set by the Payments Association of South Africa (PASA), merchants are strictly prohibited from imposing minimum card spend amounts or penalising customers for paying digitally. Bank transaction fees are a standard cost of doing business, not an excuse to ****** an extra R14 out of a regular customer. It is pathetic that a business would rather lose a 10-year, multi-visit-a-week customer over a card transaction fee on a R36 foldover. If you don't carry cash, don't bother coming here—they’d rather break merchant rules and alienate their regulars than process a legal card payment. Unacceptable service. I won't be back.
0 replies
3 months ago
Old Mutual ignores formal instructions and takes R2,313 from family in distress
I have been a loyal Old Mutual client since 2018, paying into my Greenlight policies (18495273/LSD/2 and 18495273/LSFE/1) for seven years. On 2 February 2026, I provided formal notice (Tracking CCCCR29534240) that I required a 6-month Premium Holiday due to financial distress. Despite following their escalation process and receiving a formal complaint reference (CMPLNTS29607992) on February 17th, Old Mutual has demonstrated complete administrative incompetence. Instead of actioning the holiday as requested, they "referred" the matter internally and then proceeded to unauthorizedly debit my account for R2,300 on March 3rd. They have taken money meant for essential household needs, despite being given nearly a full month's notice to stop the debit. The "Premium Management" team has ignored every email, and their service levels are nonexistent. Old Mutual: You have 24 hours to confirm the reversal of this R2,313 and the activation of my 6-month Premium Holiday. I have already prepared my filing for the National Financial Ombud (NFO) and will not allow you to ignore my contractual rights under Section 6a of my policy while my family suffers the consequences of your negligence.
1 reply
37 months ago
Had an issue with the loyalty system from Adumo and their technician, Arry, was very helpful in resolving the matter
Had an issue with the loyalty system from Adumo and their technician, Arry, was very helpful in resolving the matter. Vaper's Corner Equestria
0 replies
37 months ago
Perfectly happy with the level of service by both Adumo and my account manager Brandon Bezuidenhout
Perfectly happy with the level of service by both Adumo and my account manager Brandon Bezuidenhout. Any issues get resolved quickly.
2 replies
59 months ago
Vaper's Corner Equestria
Arri was helpful and assisted us in a most professional manner. I would recommend their services to anyone.
0 replies
136 months ago
No communication to customer.
I work as a manager of a corporate Liquor City liquor store and have been supplied by CCSB. For the past 2 weeks (since 04/03/2015) I've been placing orders but received no deliveries. Finally, after the rep returns after leave I'm informed (on 17/03/2015) that my account has been blocked and I now have to call H.O to sort it out.<br> <br> Upon hearing the news I immediately attempt to contact the CCSB accounts dept. I use the word \attempt"cause"
1 reply
Review Distribution
5 Star
3 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
2 (33.333333333333336%)