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Philile M
Active since Jul 2014
17
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Reviews
17 reviews3 weeks ago
Brand New Nissan Magnite Giving Problems – Poor Service and No Resolution from Nissan
I bought a brand new 2024 Nissan Magnite 1.0 Acenta from NTT Johannesburg in January 2025, and since then I have experienced ongoing issues with the vehicle. The car makes a concerning noise after changing gears while driving, and at times it struggles to start. I reported the issue to CMH Nissan during a service, and although the technician heard the noise during a test drive, I was later told that “no fault was found.” I was also informed that the noise must occur three times before they can log a claim, yet I have now experienced it more than 12 times. I collected the car on 15 May 2026 and immediately heard the same noise again. My vehicle has less than 15,000 km and should not be experiencing these problems. I requested assistance from CMH Midrand, including a courtesy car while the matter is being investigated, but I have still not received feedback. I am extremely frustrated and disappointed with the poor service and lack of accountability from Nissan. I bought this car for peace of mind, but instead I have had constant stress and inconvenience. If this matter is not urgently resolved, I will escalate it to the Motor Industry Ombudsman of South Africa (MIOSA).
1 reply
17 months ago
The service received...
The service received was good made me smile
1 reply
17 months ago
Their service is good, Beauty Kgalake gave me good service
Their service is good, Beauty Kgalake gave me good service. King Price is a good insurance that I would recommend
1 reply
27 months ago
KING PRICE IS FULL OF LIES-THERE IS NO ROYAL TREATMENT
I have been inconvenienced by King price during this long weekend as I have been told by 3 agents that they would call me back and they didn't and one of those agent is Mpho (0860505050). I have called now and Thina (call centre agent) answered the call and told me King price cannot extend the hired car further wherelse the Bodyline company where my car is have stated clearly that they closing early and they will be closed on Friday. The problem started whenI went to Bodyline to fetch my car and i found that it was not complete so Bodyline sent a quaotation to King Price to proceed doing the work for the 2 claims instead of one as previously approved by King Price. They had initially booked 2 different panelbeaters instead of one to do the job and so I called and was later approved. Body line sent me an sms to send them pictures which I did. To my surprise not everything was completed hence I resulted to taking my car from Bodyline while I escalate this. I have been told I need to be carless during the holidays as this is the long weekend and I was planning on collecting my car today and return the hired car by Friday. I am very disturbed by the incompetence of the people that has worked with me starting with the call centre agent by the name Themba who when I raised a concern that my bonnet seems to have a paint issue and I am not sure if my car was being parked in the sun because that bonnet has a chip/dent towards the end of the front. Themba then said I must e-mail the bonnet before it went there and I did - but no response was received. My car has been gone for over a month where I kept getting messages that the repairs are being delayed. To not be able to go home during the long weekend is really unsettling to me as King Price has failed - it means they are not client driven - yet they say they offer royal. Management at King Price was apparently informed and reject to extend for 2 days until I get my car...BECAREFUL WHAT CAR INSURANCE YOU TAKE-YOU WILL BE CARLESS
1 reply
34 months ago
Urgent resolution required from AVBOB
I have been an AVBOB client for over 20 years. on the 27th of July I received a message that "AVBOB Policy AL0783290X9. We have received a payment on the police. The policy status is however paid up. Please do not continue with payments. Call 0861282621 for more information". To my surprise I called the number with no success. Left a message to be called back but nothing. I went to their website, and it says if you receive such a message, it means you are dead, and someone claimed. I need this resolved ASAP!!! I am alive and if there has been *****, I would like it resolved. I want feedback - my number is 0827241754 - Philile Mkhwa****
1 reply
58 months ago
Data not loaded (60GB+7GB) worth R598 all together
On the 1st of September around 04h00 am, I bought data: Sevendayeverydaygigs 7GB worth R99 + Thirty Day EverydayGigs 60GB R499. Both data was never loaded.. I called MTN call centre on the 1st and I was told they moving me to the new network, I need to switch off my phone for 5 minutes, then dial136 to check the balance. I did that, no data was loaded. I called the call centre again, then I was told even though they can see the airtime that was never loaded to my phone, IT will resolve this within 24hours and was given this reference: 000002640957 . To date I have not received my data. All I want now is to have my R598 spent when buying data that I never received. Sadly I have been a loyal customer to MYN even though they constantly deduct my airtime for ko reason. But sadly MTN has gone too far by not loading my data which makes me question their integrity.
0 replies
65 months ago
Good customer service
Outstanding service received from Miguel Haasbroek ayt King Price. I am really happy about the service received.
1 reply
77 months ago
Complaint
Account Number: 10557631E002 In 2014 (Documents attached) I bought the Room divider furniture from Bears furniture worth R18999 and after Bells put in their fees it went up to R26 338.95. I paid a deposit of R1500.00 at the shop. When I went again to pay my installment, I then found out that they were bought by African bank without my knowledge. I was then asked to pay my installments at African Bank. To date I have paid R32000 and yet African bank still wants me to pay R22 630.99 accrued interest. Their interest is a rip off, interest of R1000 is about R800. I want this account officially closed as I cannot pay R49,813.48 for the room divider that was supposed to have been R26k. I would like them to refund me the amount that is beyond the principal debt. I have attached the statements. Some of the payments is not even showing, they talking about the slip - the slips are old and blank. they should have kept payments and even with the missing payments, they have records of R32k already paid. This is a rip off and no shop should abuse the customers like this. Please help me. From a frustrated customer for Bears furniture which was bought by African Bank. I have attached all the documents I have regarding this account.
2 replies
101 months ago
Data missing
I loaded 1 gig data on my phone Thursday then when I checked the balance on Friday 01h00 am, it was 0MB available, I called Vodacom, then the agent said there is a technical era on my area-Midrand, that's why and I must check again in the morning. Then I checked around 09h00 Friday morning, it was then sitting on 979MB. I checked my balance again on Sartuday morning then it was sitting on 517MB which means I was missing about 400MB. I called the call centre and they did not have an explanation. I am not sure what is happening with Vodacom, 1st you deduct the whole data, I complain, then you take almost half of it which I think is unacceptable. I want my 400MB data back. It is really unfair that data can be stolen like this, we suppose to trust Vodacom, why do I always have to check if data is still there or not....
1 reply
115 months ago
MIWay deceiving people by giving them option to be insured immediately and then when you claim-you get a shock of your life-C803130 by Nonhlanhla ang their lying call centre agents C803130-
<p>and now MIWAY says they finding a recording of me cancelling and yet here is the proof below from when I was told I am insured immediately. and also irregardeless of the tape-Nonhlanhla is asking me which day did I call-I think this woman has lost it and should not be working for MIWay.</p> <p>Nonhlanhla Nhlengethwa ********** />10:46 AM (2 hours ago) <br /> <br /> <br /> <br />to me, AdvDocs <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Good day</p> <p> </p> <p>I just got feedback from our QA department regarding your call .they cannot pick up any call</p> <p>Regarding you calling in and changing banking details they only pick a call you speaking to papa wanting to cancel the</p> <p>Policy cause you were not happy about Xoliswa Service kindly please provide us a date as to when you contacted us or the number</p> <p>You used to we can double check ,but unfortunately the is no call our statement regarding the changings of your banking details</p> <p>Hope you find this feedback in order</p> <p>Kind regards, <br />Nonhlanhla Nhlengethwa</p> <p> </p> <p>I will go as far as lawyers if I have to, but MIWAY will approve my claim to show there is some intergity left in them:</p> <p>Below is proof of the debit order deducted by MIWAy for my car being immediately insured:</p> <p>Transaction Details<br /> Miwaycolle<br />R329.06Amount<br />Transaction<br />Debit Order<br />Date<br />9 Dec 2016<br />Posting Date<br />9 Dec 2016<br />R3.40Fee<br />Description<br />Miwaycolle ********** ********** 3 Ins Prem ********** 146<br />Long Description<br />MIWAYCOLLE ********** ********** 3 INS PREM ********** 146</p> <p> </p> <p>I will also attach the report from PG Glass for assessment of my car as instructed by the call centre agent. </p>
2 replies
Review Distribution
5 Star
3 (17.647058823529413%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (29.41176470588235%)
1 Star
9 (52.94117647058823%)