PM
PatR M
Active since May 2014
9
Reviews
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Industries
Reviews
9 reviews2 weeks ago
Disgusting and disappointing service by Bolt - Now they refuse to delete my account
Bolt SA is the worst app to date. Took a ride to Olive Convention Centre and the driver was driving at 40k which is below the speed limit. His interest in his music was more than concentrating in getting me to my destination. When questioned about it he reverted to making ****** remarks against Indians and also further highlighting the comments made by Whites against Indians and how he was supporting this. He also stated that he did not like me, like I cared about what he thought about me. I sat in the vehicle silently as I feared what he could do as I was alone in the vehicle with this arrogant and aggressive driver. When I jumped off the vehicle. I told him that he should not be a Bolt driver as he was a ****** and he swore at me with vulgar languages. He later lodged a complaint against me claiming that I threatened to assault him which was a lie. If that was the case, why didn't he report the matter to the police officers present at the spot I jumped off. I now am trying to delete my account and Bolt is not allowing me to. The various agents I spoke to are also refusing to delete my account. I am now in the process of reporting Bolt to the Dept of Transport.
0 replies
10 months ago
Disgusting service by Uber Eats - Order was refused and its whereabouts not disclosed by uber eats
I made an order to Burger and wrap shack like I always do. They advertised a buy one and get one free deal but only sent me a single item. I always order the same way and have ordered many times. When the order arrived, it was not the order I placed. I refused to accept the order and the driver left with the order. Uber eats refuses to tell me where the order is, whether it was returned to the store or taken by the driver. Uber refuses to refund my money, and I do not have the order as the deliver thereof was refused. I want my funds to be refunded as I did not take the order and am charged for it.
0 replies
14 months ago
African Bank Hassles paying clients - Disgusting Service 😡😡😡😡😡😡
African Bank hassles people who are paying their credit card payments by debit order every month and never missed a payment. The current account is only due at the end of April and its only the 15th of April today. How can a bank hand a person over for paying what was required as per the contract and debit order and is not in arrears. I called the bank and was told that my account was not in arrears after receiving a SMS stating that I am in arrears. Thereafter I received a call from a female agent requesting that I pay extra on this account. I explained to her that I will not be able to do so and she asked if I can pay an extra R100 and I said that I would not be able to this month. This was followed up by constant calls demanding that I pay extra money. The first collections department consultant was absolutely rude and mentioned that I was in arrears in 2014 (which was 11 years ago) and asked me all kinds of irrelevant questions. For one what has this to do with my account current status which is not in arrears and shows an available balance. The second collections person I spoke to (Mr. Sabelo Kunana) was equally rude and also demanded that I pay an amount of R1400 and I said that I will not be able to. He then demanded that I pay an extra amount, and I said that I will not be able to. He then started pressuring me to pay extra money to the account and I said that I would not be able to. I asked him to send me the contract where these demands are contained, and he refused. Telling me that this will affect my credit rating and I won't be able to get any more credit. Who would want any more credit from this bank? Certainly not me. The service is disgusting!!!!! What kind of bank is this 😡😡😡😡, putting pressure on clients to pay extra money after making payments every month timeously and getting messages thanking you for payments made. I am so sure that this is not part of the contract signed. No other bank does this. Surely, this is against the credit Act!!!!!.
3 replies
19 months ago
Disgusting service by MTN
MTN has got to be the worst service provider that I have ever come across. Due to the incompetence and negligence of their so called "customer services champions" my cellphone line was suspended. I called in to the call-Centre 083135 on numerous occasions and spoke to call center champions to change my debit order details and I was reassured by 3 of them that the debit order date was changed to the last day of every month. To my surprise the debit went off on the old date. I reversed the debit because I did not want to be double debited on the last date. After this I called again on 21 October and was told that the debit was not changed, despite feedback given to me by the 2 female agents I spoke to by the now male agent who also assured me that the debit date was now changed and that since my line was still open, the line will not be suspended because there was a payment arrangement for the amended debit order date and that the debit will go off on the new date for October 2024. Lo and behold my line was suspended after all this. To top it all the arrogance and attitude of the call center agents was appalling to say the least. I have a trail of dates and times of my communication with them and yet got told that they cannot access the information on the system to confirm that I did call in. Shocking !!!!!!! When asked to be transferred to the supervisor the agents transfer you to everyone but the supervisor. I, the customer is inconvenienced and have to pay the penalty of their incompetence and negligence. It is sad to see that the standard of MTN had deteriorated to this extent. I sincerely regret ever dealing with MTN and am stuck with a contract that I wanted to cancel 2 days after I took it. I would not recommend MTN to anyone. Disgusting!!!!
0 replies
32 months ago
Pathetic service from Mr D
Mr Delivery - Disgusting Service Ordered from Pick n Pay on app and after app stated that picking of items commenced and that the order was accepted was informed that order was cancelled due to delivery issues. Why accept an order if there are problems, Surely Mr D was aware of the issue on hand before accepting the order. Having to wait 5 working days for a refund is disgusting. On top of this the call Centre agent has such a bad attitude 😡. Please refund my money 😡.
0 replies
42 months ago
CSOS Durban - A bad experience and not very helpful
I went to CSOS Durban to obtain clarity about a letter that was sent to all owners defaming me and presenting incorrect information. The person who was attending to me stated that he will send me the document that I requested did not do as promised. I later received an email stating that I he will not be sending me the requested document and made accusations against me that was untrue. Not everyone understands CSOS documents and all I wanted was to get clarity so that owners who have been misinformed can be informed of the correct account of what transpired and, in this way, redeem my reputation. Instead, I was accused of doing something I did not do, nor did I have ulterior motives. Something is amiss and very wrong here. Trustees who misinterpret CSOS letters are given more power by CSOS and we the owners and trustees that oppose wrong doings are treated like we are doing something wrong. Disgusting.........
1 reply
72 months ago
Disgusting Service at Wesbank
Due to the incompetent staff at Wesbank I am being threatened with further action for not keeping up to an arrangement. Firstly, I have not made any arrangement with Wesbank to not keep up to. Being hounded like a criminal for the faults and failures of Wesbank staff is totally disgusting and unprofessional to say the least. When I changed banks years ago Wesbank incompetent staff failed to change my banking details which resulted in a payment skip which I have queried on numerous occasions. This was the only payment skipped and all other payments made to date , even during lockdown. All other debit orders went off without a glitch, even a cashpower loan debit order so why not the Wesbank one. Wesbank deal with your incompetent staff before you charge people interest and hound them like criminals. Surprisingly , you threaten me with further action when you offer people financial relief during covid-19 but hound me for a skipped payment due to the negligence of YOUR staff. Your records will prove that I have been making payments regularly even during covid-19 lockdown. This is the worst service provider and I regret dealing with Wesbank.
2 replies
123 months ago
Brandon - Service excellence Champion of Nedbank
It is with much thanks that I commend Brandon from the restructure department for the manner in which he relates to customers, handles queries and deals with customers. Having dealt with many unprofessional, arrogant and rude employees of Nedbank, it was actually such a pleasure dealing with Brandon. Just as I was at the point of despair I remembered dealing with Brandon in the past and contacted him again to assist with my query. Even though it was not his department query, he helped me nevertheless. His compassion, commitment and caring attitude is quite admirable. I personally recommend that training sessions be scheduled for staff of Nedbank with wrong attitudes and Brandon train them on the art of how to be a Service Champion. Nedbank should be proud of employees such as Brandon. Thank you Brandon for your help, kindness and for resolving my query successfully.
1 reply
123 months ago
RIPOFF, Unethical and abuse of clients :( :( :( :(
Wow!such a bad reputation on this site and I can understand why.The ? I ask is how can a company that should be saving lives and helping people find solutions to their health problems be so callous, uncaring and devious.Today I got an sms stating that I have been handed over to the ITC for an amount of R797.50. Firstly, this amount is incorrect as I have been to the office in Smith Street to make this payment only to find out that the Medical Aid paid a part of the payment and not the full amount and I was liable for the outstanding amount. Learning that I owe money was a surprise as I was not notified that there were no funds in the medical aid to make a decision as to whether or not to do the tests.This was an emergency situation as I was taken to the outpatients dept of City Hospital shortly after being released from the hospital after having a relapse.My second question is why did Lancet do the tests if there were no funds in my medical aid? Various sms's followed threatening hand over and I made an attempt to pay this amt and have proof that the amt in the sms was incorrect so why is Lancet claiming more.Ripoff of note handed me over and want me to pay now,what a cheek :(
2 replies
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5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)