BG
Bonginkosi G
Active since Apr 2014
22
Reviews
0
Industries
Reviews
22 reviews1 month ago
Delivery did not arrive and there is call to explain why
Today 19/05/2026, I have ordered from Checkers Hyper Brackenfell, Westen Cape. I was promised the ETA of 11:31 and delivery promise of 12:00. The time is now 12:52 and they don't even call me to tell me why and I have already paid. Checkers really don't take us serious. order number: 199438016
0 replies
2 months ago
Ziyanda's bad attitude and unprofessionalism.
I would like to report a negative experience at the Bidvest Premier Lounge at Cape Town Airport. A staff member, Ziyanda, was rude and disrespectful when I enquired about my voucher. Her tone was inappropriate and noticeably changed when addressing me, which I found unacceptable. I had alternative lounge access at FNB but chose your lounge, and I expected professional service. Please address this matter to ensure better customer treatment going forward. This Ziyanda attitude is only toward BLACK people as I was noticing her when I was approaching, the coloured lady next to her treated me very well. I don't expect to see Ziyanda, if she is there im not going in. This incident happened on Friday, 03/04/2026 at around 16:00.
0 replies
7 months ago
Booked and paid for Garden court Hatfield but moved to Stay Easy Acardia
Good Day, I am writing to express my deep disappointment regarding my recent experience. I had booked and paid in advance for accommodation at Garden Court Hatfield, and my company had already settled the payment. However, upon arrival, I was informed that the hotel was overbooked and that I should instead move to StayEasy — a hotel with a noticeably lower rating than Garden Court. I was told that attempts were made to call me, yet I have no missed calls. Regardless, the fact remains that I had booked and paid ahead of time specifically to stay at Garden Court. I expected my reservation to be honoured. I was offered the shuttle to another hotel back and forth and the Manager offered to settle but dinner which I am thankful for but still that does not erase the wrongdoing that the Southern sun has committed. This experience was shocking and extremely upsetting. I would not wish such an inconvenience on anyone. Please see the booking details below ACCOMMODATION BOOKING ISSUED : 14523309 Garden Court - Hatfield Pretoria Tel : +2712 432 9600 Cnr End and Pretorius Streets, Hatfield, Pretoria, 0028, Gauteng, South Africa Fax No : +27 (12 ) 432 9601 Email : [email protected] Guest Name(s) Check In Date Check - In Time Room Type Taxes Room Rate Without Taxes Room Description Form Of Payment Voucher Good For Transfer Details Notes Mr Bonginkosi Gumede 12 November 2025 Check Out Date 13 November 2025 14:00 Check - Out Time 11:00 Standard 1 Bed Double Non Smoking 12 Nov 2025 to 13 Nov 2025 12 Nov 2025 to 13 Nov 2025 ZAR 0.00 (Per Night) ZAR 1,630.00 (Per Night) N1QGG4 Bill Back Breakfast,Dinner,Taxes,Accommodation,Soft Drinks
0 replies
10 months ago
Auto and General refused pay for my motor claim
Two months ago, I logged a complaint here because Auto and General refused to pay my claim, stating that the driver's license is ****. After logging the complaint, I received a response from Palesa Khantsi at Auto and General, who said she would investigate the matter. She conducted the investigation and later sent an email stating that they require a letter from the Zimbabwean consulate to validate the license. I have since emailed her the letter yesterday, but I have not received any response—neither via email nor phone. When I call today, I’m told she is busy. I’ve made two calls so far. I’m paying the bank for the vehicle and have consistently paid Auto and General the premiums. Yet, this is the treatment I receive.
1 reply
12 months ago
Auto and General is not what we think they are
They don't want to pay for my claim, they say the driver at the time of the accident had a **** drivers license but they have NO report of such.
1 reply
12 months ago
MyWay abusing me with automated calls
My please don't calling me with the automated number, it is so annoying. This is an abuse really, this number 0770987790 keeps on calling every morning, day and afternoon. I have never authorised these calls. Next step will be to inform the consumer ombudsman.
1 reply
13 months ago
Poor Customer Service and Arrogant Service Advisor
The vehicle was taken in for servicing and for the repair of a nonfunctional USB port on the 6th of May 2025. The service advisor, Thuli, informed me that the car had been serviced and that the USB port had been fixed. However, when I collected the vehicle, it had not been washed. I was told to call the next day to arrange for it to be returned for the wash. When I called the following day, receptionists Portia, Lumka, and Charlene answered the phone, but Thuli has not returned any of my calls to date. What’s more concerning is that, even after escalating the matter to the manager, I still have not received any follow-up or callback. To make matters worse, the USB port is still not functional, meaning the initial issue remains unresolved despite being marked as completed.
0 replies
17 months ago
lack of communication.
I refer to the matter: CVL00760351/1203496. There has been a lack of communication. The last update was on 12 November 2024. This is unacceptable service. Imagine going for such a long time without any updates—not even a courtesy call to inform me that you are still working on the matter. One should be given respect as a client.
1 reply
19 months ago
Thank you
Thanks for attending to my matter with Urgency.
1 reply
19 months ago
IMAS do not want to send me a letter stating that a cession agreement has ended
IMAS Finance asked me to provide a cession when I bought the vehicle in 2016 in order for them to finance it. I requested the cession from Liberty Life and provided it to IMAS Finance. I paid off the vehicle in 2022, and I don’t owe them anything anymore. However, I am not unable to make changes to my policy now because the cession is still in place. IMAS does not want to provide a letter stating that the cession has been terminated since I paid off the car. They should be held accountable for this. I cannot make any changes to my life policy because IMAS Finance refuses to send a letter confirming that the cession is no longer in effect.
1 reply
Review Distribution
5 Star
4 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (4.545454545454546%)
1 Star
17 (77.27272727272727%)