NR
Naresh R
Active since Mar 2014
114
Reviews
0
Industries
Reviews
114 reviews3 months ago
Disgusting cover up by Shannon Williams and her team
I bought products online for R 1,004.90 on 17 December 2025. Courier company Fastway couriers per Tracking Number Z**********0 said items picked up on 19 Dec 2025. On fast way website they showed delivery at Depot. Then showed Delivery has problem as boxes tampered with while being held for 4 days. Then on 24 Dec 2025 message said on way delivery. Fastway’s refused to take calls or answer any queries. I asked for full investigation and refund. The Future life back off and accounts covered up for the delivery mismanagement. Then over 20 emails back and from to justify their salaries while then deliberately made me suffer as customer. I kept escalating and discovered that I was unable to report to the ethics committee as Futelife has new owners being PepsiCo. Then I escalated to Shannon who assisted in the past. Sadly, she took the side of the courtier company and the *********** back-office team adding to the already massive email trace. Bear in mind they get paid to send emails while customer loses time and money to teach Future life *********** staff what to do. Then they refused to provide proof of refund with all sorts of excuses and stated expect payment in days as per February email dated 23 January 2026. Now its 22 days later and no payment received. In the meantime, I bought another batch of future life and already used most of it while waiting for my refund of over R1100 rands. I also used my loyalty voucher that was also ****** with this order by Future life. Its really sad to see people like Shannon and her cronies destroy such a lovely brand and years of good reputation. My request is no more emails and excuses. Refund my money of R1004.90 and fulfil the order that was messed up tampered with as well as the massive cover up by the management and back-office team. Big companies destroy themselves from within and not from competition because the staff are the intentional or unintentional destroyers of market she and reptation. I want my money as well as the product as consolation for the suffering you have caused.
0 replies
3 months ago
Disgusting ***** cover ups by Shannon Williams and team
***** covered up by Management and Fastway courier tampers with boxes I bought products online for R 1,004.90 on 17 December 2025. Courier company Fastway couriers per Tracking Number Z**********0 said items picked up on 19 Dec 2025. On fast way website they showed delivery at Depot. Then showed Delivery has problem as boxes tampered with while being held for 4 days. Then on 24 Dec 2025 message said on way delivery. Fastway’s refused to take calls or answer any queries. I asked for full investigation and refund. The Future life back off and accounts covered up for the delivery mismanagement. Then over 20 emails back and from to justify their salaries while then deliberately made me suffer as customer. I kept escalating and discovered that I was unable to report to the ethics committee as Futelife has new owners being PepsiCo. Then I escalated to Shannon who assisted in the past. Sadly, she took the side of the courtier company and the *********** back-office team adding to the already massive email trace. Bear in mind they get paid to send emails while customer loses time and money to teach Future life *********** staff what to do. Then they refused to provide proof of refund with all sorts of excuses and stated expect payment in days as per February email dated 23 January 2026. Now its 22 days later and no payment received. In the meantime, I bought another batch of future life and already used most of it while waiting for my refund of over R1100 rands. I also used my loyalty voucher that was also ****** with this order by Future life. Its really sad to see people like Shannon and her cronies destroy such a lovely brand and years of good reputation. My request is no more emails and excuses. Refund my money of R1004.90 and fulfil the order that was messed up tampered with as well as the massive cover up by the management and back-office team. Big companies destroy themselves from within and not from competition because the staff are the intentional or unintentional destroyers of market she and reptation. I want my money as well as the product as consolation for the suffering you have caused.
0 replies
3 months ago
Terrible customer service and major ***** COVER UPS
bought products online for R 1,004.90 on 17 December 2025. Courier company Fastway couriers per Tracking Number Z**********0 said items picked up on 19 Dec 2025. On fast way website they showed delivery at Depot. Then showed Delivery has problem as boxes tampered with while being held for 4 days. Then on 24 Dec 2025 message said on way delivery. Fastway’s refused to take calls or answer any queries. I asked for full investigation and refund. The Future life back off and accounts covered up for the delivery mismanagement. Then over 20 emails back and from to justify their salaries while then deliberately made me suffer as customer. I kept escalating and discovered that I was unable to report to the ethics committee as Futelife has new owners being PepsiCo. Then I escalated to Shannon who assisted in the past. Sadly, she took the side of the courtier company and the *********** back-office team adding to the already massive email trace. Bear in mind they get paid to send emails while customer loses time and money to teach Future life *********** staff what to do. Then they refused to provide proof of refund with all sorts of excuses and stated expect payment in days as per February email dated 23 January 2026. Now its 22 days later and no payment received. In the meantime, I bought another batch of future life and already used most of it while waiting for my refund of over R1100 rands. I also used my loyalty voucher that was also ****** with this order by Future life. Its really sad to see people like Shannon and her cronies destroy such a lovely brand and years of good reputation. My request is no more emails and excuses. Refund my money of R1004.90 and fulfil the order that was messed up tampered with as well as the massive cover up by the management and back-office team. Big companies destroy themselves from within and not from competition because the staff are the intentional or unintentional destroyers of market she and reptation. I want my money as well as the product as consolation for the suffering you have caused.
0 replies
4 months ago
*******ion covered up by Management and Fastway courier tampers with boxes
I bought products online for R 1,004.90 on 17 December 2025. Courier company Fastway couriers per Tracking Number Z30008940560 said items picked up on 19 Dec 2025. On fast way website they showed delivery at Depot. Then showed Delivery has problem as boxes tampered with while being held for 4 days. Then on 24 Dec 2025 message said on way delivery. Fastway’s refused to take calls or answer any queries. I asked for full investigation and refund. The Future life back off and accounts covered up for the delivery mismanagement. Then over 20 emails back and from to justify their salaries while then deliberately made me suffer as customer. I kept escalating and discovered that I was unable to report to the ethics committee as Futelife has new owners being PepsiCo. Then I escalated to Shannon who assisted in the past. Sadly, she took the side of the courtier company and the *********** back-office team adding to the already massive email trace. Bear in mind they get paid to send emails while customer loses time and money to teach Future life *********** staff what to do. Then they refused to provide proof of refund with all sorts of excuses and stated expect payment in days as per February email dated 23 January 2026. Now its 22 days later and no payment received. In the meantime, I bought another batch of future life and already used most of it while waiting for my refund of over R1100 rands. I also used my loyalty voucher that was also ****** with this order by Future life. Its really sad to see people like Shannon and her cronies destroy such a lovely brand and years of good reputation. My request is no more emails and excuses. Refund my money of R1004.90 and fulfil the order that was messed up tampered with as well as the massive cover up by the management and back-office team. Big companies destroy themselves from within and not from competition because the staff are the intentional or unintentional destroyers of market she and reptation. I want my money as well as the product as consolation for the suffering you have caused.
0 replies
5 months ago
Not happy with Admin cancelling my policy restarting me as new client after 5 years.
I am a loyal member of Legalwise and have been for more than 5 years. I always pay upfront fees so I never fall in arrears. Each month and automated sms comes through as reminder to pay premium even if I have a credit balance. There is no balance to indicate amount owing or of I am in credit. Sadly, we lost 2 family members in last quarter of 2025 and I had to deal with depression and family trauma. I thought as usual that I am in positive balance or would have received at least an email stating overdue account but nothing. Today I got a call from a sales consultant stating that I must start same policy again as I am 2 months in arrears. I asked for statement of account and my last payment and he was unable to find or send this. He said the system was updated so all old records not accessible. I kept my cool and said I have pending legal matters being represented by Legalwise attorneys and I cannot start as new member and go onto waiting period. He tried to sell me higher policy which I declined and said escalate the matter to a manager or director and send me formal feedback. Sadly, he never did and keeps me waiting. The automated email arrived and requested I pay the monthly subscription which I did. The system prevents me from paying a higher value like I used to do before. He also forced me to accept the stop order which again I refused but still got an sms stating that stop order is activated and I must accept the debit order. This is not the type of bad admin services that I experienced from Legalwise over past 5 years. Now I escalate to the Executives to step in and rectify so I don’t go onto a waiting 3-month period again. Not happy with the admin system of Legalwise. The attorneys and counsellors are still good. Please help me by rectifying the mess so I don’t go back into waiting period as if I am a new client.
1 reply
5 months ago
Disgraceful cover up by Board executives- Unprofessional Conduct and Lack of Support from Alinde van der Merwe (Alexander Forbes)
Wrote on 3 December.3 days later complaints specialist called to say they will investigate and come back to me. 20 days later and again being ignored. There is a massive cover up by Alexforbes staff for incompetence and suspectful *****ulent actions. I am lodging this complaint to bring urgent attention to the unacceptable and deeply insensitive conduct my family experienced from Alinde van der Merwe of Alexander Forbes. My sister-in-law, who was terminally ill with pancreatic cancer and had only two months to live, and I spent over three hours with Alinde completing all the required forms. During that meeting, Alinde repeatedly assured us that she would handle the paperwork, follow through on all requirements, and provide regular updates on the progress of the claim. However, shortly after that meeting, Alinde stopped responding to emails and ignored every request for a progress update. At a time when my sister-in-law was fighting for her life and we urgently needed clarity and support, she received no assistance whatsoever from the very broker who promised to help. My sister-in-law asked me to get feedback from the 25 September 2025 email requesting update which was ignored by Alinde. On 8 October 2025 from her death bed at Morningside mediclinic, my sister in law asked me to call Alinde and she will talk directly to her as it was her last day to live but Alinde ignored our calls and whats app messages blaming network and on leave but no out of office or voice message to prove same. My sister in law has since passed away on same 8 October 3 hours later after the failed calls to Alinde, and instead of stepping in to assist with the complicated administrative process that follows a death, Alinde has distanced herself entirely. She refuses to assist, provide guidance, or show any sense of accountability or compassion. This has placed a massive emotional and administrative burden on our grieving family. I then asked that the matter be reassigned to another broker—someone competent, responsive, and willing to assist. Instead, I was met with further obstruction. It appears as though Alexander Forbes operates a protective internal network, shielding staff from accountability while families suffer through endless delays. This behaviour raises serious concerns about the organisation’s ethics, customer care, and the way vulnerable clients are treated during life-changing events. This experience has been traumatic, disappointing, and completely avoidable. We expected professionalism, empathy, and support during a devastating time, not silence, avoidance, and indifference. I have emails and call log evidence of all the attempts made but still we are being ignored and made to run from pillar to post. Other competing insurers was extremely helpful and assisted with admin and guided us to have lesser stress. I am posting this publicly on HelloPeter and social media in the hope that Alexander Forbes executives will intervene, allocate a capable and compassionate consultant to assist with the outstanding matters, and address the unprofessional conduct displayed by Alinde van der Merwe. I expect urgent assistance and accountability as we are still being ignored while bearing mind the high commissions being paid to Alexander forbes brokers since 2019 and being treated just as a statistic. We may look different but we are still Humans and not animals who should be ignored.
1 reply
6 months ago
COMPLAINT: Unprofessional Conduct and Lack of Support from Alinde van der Merwe (Alexander Forbes)
I am lodging this complaint to bring urgent attention to the unacceptable and deeply insensitive conduct my family experienced from Alinde van der Merwe of Alexander Forbes. My sister-in-law, who was terminally ill with pancreatic cancer and had only two months to live, and I spent over three hours with Alinde completing all the required forms. During that meeting, Alinde repeatedly assured us that she would handle the paperwork, follow through on all requirements, and provide regular updates on the progress of the claim. However, shortly after that meeting, Alinde stopped responding to emails and ignored every request for a progress update. At a time when my sister-in-law was fighting for her life and we urgently needed clarity and support, she received no assistance whatsoever from the very broker who promised to help. My sister-in-law asked me to get feedback from the 25 September 2025 email requesting update which was ignored by Alinde. On 8 October 2025 from her death bed at Morningside mediclinic, my sister in law asked me to call Alinde and she will talk directly to her as it was her last day to live but Alinde ignored our calls and whats app messages blaming network and on leave but no out of office or voice message to prove same. My sister in law has since passed away on same 8 October 3 hours later after the failed calls to Alinde, and instead of stepping in to assist with the complicated administrative process that follows a death, Alinde has distanced herself entirely. She refuses to assist, provide guidance, or show any sense of accountability or compassion. This has placed a massive emotional and administrative burden on our grieving family. I then asked that the matter be reassigned to another broker—someone competent, responsive, and willing to assist. Instead, I was met with further obstruction. It appears as though Alexander Forbes operates a protective internal network, shielding staff from accountability while families suffer through endless delays. This behaviour raises serious concerns about the organisation’s ethics, customer care, and the way vulnerable clients are treated during life-changing events. This experience has been traumatic, disappointing, and completely avoidable. We expected professionalism, empathy, and support during a devastating time, not silence, avoidance, and indifference. I have emails and call log evidence of all the attempts made but still we are being ignored and made to run from pillar to post. Other competing insurers was extremely helpful and assisted with admin and guided us to have lesser stress. I am posting this publicly on HelloPeter and social media in the hope that Alexander Forbes executives will intervene, allocate a capable and compassionate consultant to assist with the outstanding matters, and address the unprofessional conduct displayed by Alinde van der Merwe. I expect urgent assistance and accountability as we are still being ignored while bearing mind the high commissions being paid to Alexander forbes brokers since 2019 and being treated just as a statistic. We may look different but we are still Humans and not animals who should be ignored.
1 reply
8 months ago
Renew It Sandton damaged my Taillights when doing repairs - now hiding
I fetched the Rav yesterday 28 April 2025 and the repair and paint job was done well however the right hand side tail lights seem smoked up and contamination inside when I did inspection to pick up the vehicle and a slow puncture on rear left tyre. I showed this to Softleen show said it will go away when I park in the sun.The misty tailights has actually got worse. I informed Carmella and copied in the Director. Directors PA called 5 months ago informing they will attend to it.I told the directors PA to send an email but she never did then ignored me till present. I left the Rav in direct sunlight for more than 6 months but water and contamination marks inside the tail lights are still evident and not fading away as requested by the lady at Renew It (Softleen).Maybe different for other cars as these lights are LEDs. The taillights will either have to fixed somehow or be replaced as part of this accident claim. We need to make sure the assessor understands that this is not betterment in any way. I sent pictures immediately of the damages and did so for months but have been ignored. I was forced to pay the R5000 excess to Old mutual event though I was stationary at Red traffic light when the other vehicle bumped into the side of my vehicle .I am now exposing the Renew It Sandton Director so the CEO and other Execs can step in and resolve this ignorance and bad attitude to hide from resolving issues and hope the customer gets frustrated and go away. I am willing to fight for what's right and next step is Tik Tok and Facebook exposure then Ombudsman if I am ignored further and if the damages not rectified.
1 reply
8 months ago
****** of my SASSA Grant to pay insurance premiums Liberty eating up for profits
Sent email to Agent Dhiren Naidoo on 6 September about information and complaint about bad service. He ignored my email and I sent to Sanlam HQ on 8 September till date. Liberty HQ apologised on standard response email from Lutendo Mudau they will provide rectification response in 5 days which Liberty HQ failed to do then responded with email games.He refuses to reply on the policy to be stopped and for my Mum to be paid out so he can ***** another month of premiums.This is the standard trend of Liberty Insurance to “kick a man to death when he falls and take away whatever cents is left” to make profits for fat cat executives millions a month salary. Below is the gist of complaint. Liberty is paying fat cat executives Millions a month while they eat the pensioners money who does not but food so she can pay her life insurance.This is what I mean by Bloodsuckers. I act on behalf on my Mother to uncover what she has, what she has been paying for over 20 odd years to you and the current status as off now. I refer to policy number for MRS SD RAMDHANEY. Unhappiness with your unprofessional behavior and intention to drain a pensioner’s lifesaving so you can make more commissions and profits for yourself. You have made no attempt to contact my mother or trace her whereabouts. You may have been sending AI generated letters to her via Liberty back office as last one seen by total coincidence from a letter (dated February 2025) lying on the road in front of the driveway gate. You have received approximately R400 000 in premiums and you were still happily eating out the R115491 of her Policy cash value of approximately 29% of 20-year contributions while Liberty and its brokers have taken the 70% (Approx R280 000) as profits and commission for themselves. (Compare actuarial forecasts to actual growth on audited spreadsheets for clarity since you have these) Mum stopped paying when she ran out of her life savings and SASSA had *******ion in their back office which was on national news. I was not aware of this nonpayment as she was embarrassed to inform her beneficiaries. You have failed in your duties as a financial adviser to communicate and do the right thing to assist a long-time client who was paying premiums .Bear in mind she sacrificed food and her comfort to pay the premiums to you, which you could clearly see as you have access to her earnings and SARS linked accounts. You still up to this day continue to eat whatever my Mum was entitled to from her over 20 years contributions. You have 3 days to reply as this matter will be posted on hellopeter and other social media websites as off next week Wednesday evening. I am fully aware of the Ombudsman route is partly funded by your organization, which is clearly biased in my opinion hence will only go there as last resort. Based on my own audit research, most cases referred to ombudsman takes years to play out in favour of the funders while most complainants pass away while waiting for answers. For now, I await your urgent response in terms of refunding my mum for her savings with interest and special measures you will take to update me and my family that you are in fact a proper financial adviser and not only interested in eating up whatever my Mum has in her savings. My Mum currently has comorbidities and is being kept alive with a pacemaker and constant care. Your poor guidance and poor communication have so far only stressed her to become sicker after I told her that I found a letter on road outside her house. Your policy document lacks important information which I need upfront: 1. Originally policy that was signed at inception 2. Original policy wording at time of sign up. 3. Attempts made to trace and communicate with the insured over and above sending letters from a non-functional postal service in South Africa. 4. Commission taken from my Mums contributions per annum over the full term to date. 5. Benefit growth of policy benefits annually over the full payment period term to date. There are a lot more questions as I write this letter out of anger and frustration and trying to keep it as civil as possible. At the end of day, you have taken your commission and profits while my Mum is at the loss end. No smooth talking or fancy words right this wrong. I implore you to take act ethically and rectify this wrongdoing before it starts to escalate further and become a hot topic for local News agencies and social media platforms.
1 reply
8 months ago
Liberty Life Bloodsuckers Executives eating Pension SASSA grant till nothing left
Sent email to Agent Dhiren Naidoo on 6 September about information and complaint about bad service. He ignored my email and I sent to Sanlam HQ on 8 September. Liberty HQ apologised on standard response email from Lutendo Mudau they will provide rectification response in 5 days which Liberty HQ failed to do and no feedback till this day.This is the standard trend of Liberty Insurance to “kick a man to death when he falls and take away whatever cents is left” to make profits for fat cat executives millions a month salary. Below is the gist of complaint. Liberty is paying fat cat executives Millions a month while they eat the pensioners money who does not but food so she can pay her life insurance.This is what I mean by Bloodsuckers. I act on behalf on my Mother to uncover what she has, what she has been paying for over 20 odd years to you and the current status as off now. I refer to policy number for MRS SD RAMDHANEY. Unhappiness with your unprofessional behavior and intention to drain a pensioner’s lifesaving so you can make more commissions and profits for yourself. You have made no attempt to contact my mother or trace her whereabouts. You may have been sending AI generated letters to her via Liberty back office as last one seen by total coincidence from a letter (dated February 2025) lying on the road in front of the driveway gate. You have received approximately R400 000 in premiums and you were still happily eating out the R115491 of her Policy cash value of approximately 29% of 20-year contributions while Liberty and its brokers have taken the 70% (Approx R280 000) as profits and commission for themselves. (Compare actuarial forecasts to actual growth on audited spreadsheets for clarity since you have these) Mum stopped paying when she ran out of her life savings and SASSA had *******ion in their back office which was on national news. I was not aware of this nonpayment as she was embarrassed to inform her beneficiaries. You have failed in your duties as a financial adviser to communicate and do the right thing to assist a long-time client who was paying premiums .Bear in mind she sacrificed food and her comfort to pay the premiums to you, which you could clearly see as you have access to her earnings and SARS linked accounts. You still up to this day continue to eat whatever my Mum was entitled to from her over 20 years contributions. You have 3 days to reply as this matter will be posted on hellopeter and other social media websites as off next week Wednesday evening. I am fully aware of the Ombudsman route is partly funded by your organization, which is clearly biased in my opinion hence will only go there as last resort. Based on my own audit research, most cases referred to ombudsman takes years to play out in favour of the funders while most complainants pass away while waiting for answers. For now, I await your urgent response in terms of refunding my mum for her savings with interest and special measures you will take to update me and my family that you are in fact a proper financial adviser and not only interested in eating up whatever my Mum has in her savings. My Mum currently has comorbidities and is being kept alive with a pacemaker and constant care. Your poor guidance and poor communication have so far only stressed her to become sicker after I told her that I found a letter on road outside her house. Your policy document lacks important information which I need upfront: 1. Originally policy that was signed at inception 2. Original policy wording at time of sign up. 3. Attempts made to trace and communicate with the insured over and above sending letters from a non-functional postal service in South Africa. 4. Commission taken from my Mums contributions per annum over the full term to date. 5. Benefit growth of policy benefits annually over the full payment period term to date. There are a lot more questions as I write this letter out of anger and frustration and trying to keep it as civil as possible. At the end of day, you have taken your commission and profits while my Mum is at the loss end. No smooth talking or fancy words right this wrong. I implore you to take act ethically and rectify this wrongdoing before it starts to escalate further and become a hot topic for local News agencies and social media platforms.
0 replies
Review Distribution
5 Star
8 (7.017543859649122%)
4 Star
2 (1.7543859649122806%)
3 Star
0 (0%)
2 Star
4 (3.508771929824561%)
1 Star
100 (87.71929824561404%)