CF
Christie F
Active since Jan 2014
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
***** by booking.com a disgrace
I bought flight tickets from them for R4 036, the price given in writing, but they charged R18 184 on my credit card. This is the biggest ***** and **** I have ever encountered. Do not book with them because you will lose a lot of money. They told me in writing that the first amount is the full and inclusive cost of the flight tickets. They are *****ing from the public, and we, as the public, have no recourse at all. Furthermore, they are extremely difficult to contact, so they hide behind the internet. Stay away from them!
0 replies
2 months ago
GEMS PATHETIC SERVICE
I emailed GEMS 6 days ago for authorisation for a medical procedure with no response. Then I phoned today. I was on the line for 51 minutes, forwarded for the first operator to the second and then the third operator. I was simply passed on till the line was cut off after 51 minutes. Totally unacceptable. Is this the service we have to be thankful for?
3 replies
3 months ago
Pathetic service
I have been calling for 25 minutes and still holding. What happens in a medical emergency? People might die at that time. The service is pathetic. I have to submit claims several times, with a receipt and invoice stating zero balance, and they still want proof of payment. Most horrible service ever, but then, what can you expect from a government institution? This is simply not on!
3 replies
5 months ago
Brights online purchace does not work
Online shopping is most frustrating. Once selected, the items and going to check out, the website stalls, and you go no further. Clearly, they do not want any business, because I cannot proceed to pay. Very bad and disappointing. Sorry! Goodbye to Brights!
0 replies
9 months ago
GEMS horrible service
When I submit an invoice/receipt from a doctor, GEMS tells me that I have to pay the doctor first. If they only could read with understanding, it would help immensely. This is one paper, containing the invoice and receipt. It is indicated on the invoice that it is paid as well. How difficult is it to understand that?
3 replies
20 months ago
Credit card locked abroad
Even though I opened my credit card before I left South Africa for use abroad, my ABSA credit card was constantly locked and I could not use it at all. It was a major embarrassment and total inconvenience because I could not get my cars at the different locations since they needed to lock a deposit on my credit card. I emailed ABSA twice with no response. I do not use intentional roaming and dialling because of the exorbitant cost. They told me that cannot phone me on Whatsapp. Really? Are they so much behind the world? So, the emails served no purpose and I was stranded for 24 days without the transport I so desperately needed. Shame on you ABSA. I will go to a better bank that can actually deliver service. This is not on, especially towards a loyal client of 43 years!
1 reply
25 months ago
Bad service.
This is now 7 days since I emailed Standard Bank with no response. I tried to change signatories, but they did not respond at all. A previous email of more than 2 weeks ago did not get any response either. Banking with them was a major mistake. Stay away from Standard Bank if you treasure your sanity. Llewellyn Steemkamp does not do his work at all and is uncontactable. They do not even deserve the single star I gave them. They do not deserve any star rating.
1 reply
31 months ago
Poor service at MediClinic, Stellemnbosch
Medi Clinic, Stellenbosch is totally in chaos. I have had so many problems with them, it is endless. Trying to get a reimbur*****t for money owed to me is totally impossible. I submitted the document 3 times already and they still claim they have not received it. Natasha is useless. I keep on sending it to her, yet she has not received it. How can it be when I have email proof of sending it to them? Their response is frustrating. They seem to want to ***** from the elderly. They are a total disgrace to themselves. Steer clear from them
0 replies
38 months ago
Dstv pathetic
Taping season news on 144 is impossible. It tapes 145, resulting in conflicting recordings. Pathetic programming. No use phoning help centre . They just don't understand . Most frustrating.
1 reply
45 months ago
Poor service
Poor service at Absa branch, Somerset West. I am no 15 in queue. Already waiting 30 minutes and not being served. This is not the first time. Always shortage of staff. They charge fees but service is always poor.
2 replies
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1 Star
12 (100%)