MM
Mo M
Active since Sep 2013
31
Reviews
0
Industries
Reviews
31 reviews2 weeks ago
Compliments to Balothi Mokgosi at ABSA Woodmead!
Received stellar, professional service from Balothi Mokgosi on 13 May 2026 while collecting my credit card and sorting out an internet banking issue. Efficient, thorough and highly professional. We need more of this kind of service! Keep up the great work.
1 reply
1 month ago
*****ulent Transaction Fees
My account was hit by a *****ulent transactions on April 24, 2026 which I promptly logged via the 24hour ***** hotline. A call number was allocated. To my shock! the next day the bank proceeded to charge fees for the *****ulent transactions I reported, I then reported this occurrence again. On May 1, 2026 the transaction value was reversed back into to my account but the transaction fees were not reversed. I'm not paying fees for a *****! The bank refuses to reverse the charges , how *****ulent of you ABSA. Does the bank expect me to pay charges for a transaction I don't know?????
5 replies
4 months ago
No Urgency of ***** at FNB
What's the use of the private client service suite????? I have a *****ulent debit order against my account of which I reported promptly via the service suite. First, I'm told it's escalated to *****, they will contact me. I follow up I'm told turnaround is 30 days!!!!!! 30 days with my account is open to *****ulent activities????? There's just no way not with the charges I pay.
1 reply
4 months ago
*****ulent Debit Order
Worst customer service hands down!!!!!! Still waiting for manager / someone to callback to sort out my refund for a *****ulent debit order
2 replies
6 months ago
Wonderful place with amazing service
We met for our family year-end get-together and had a great time. The place is stunning, the food amazing! Bra Ike was a fantastic waiter. We were just shocked that the parking lot was not lit at all. It can do with lighting. Overall experience 10 out of 10!
0 replies
6 months ago
Great Service - Loans Help Line
I had a fantastic experience and assistance by Phumlani Dlamini. Keep up the great service Sir. Thank you for your patience in taking the time to explain everything in detail without it sounding like a sales pitch or a script.
1 reply
12 months ago
Worst Banking App and Bank Service in South Africa
I've been sent from pillar to post about not being able to use my banking app nor my bank card. I went into the branch 3 times already I get a different story everytime. Today I was told I need to go to my cellphone service provider remove the simswap flag on my number, my service provider is shocked as the bank needs to clear the error on their end so I can transact with my app and the card. Needless to say I was given a call center number I needed to call once the service provider has "removed the flag". I called the number and the ABSA call center agent logged a call for somebody to call me back before close of business today to clear the error...in true excellent ABSA incompetence- No Call!!!
3 replies
20 months ago
Non-existent Transaction Disputes help at ABSA
I reported transactions I'm disputing on my ABSA credit card, instead of reversing the funds deducted the call centre agent cancelled my card, re-issued another one and charged R140 for SYSTEM LOST CARD onto my account. What? I'm asking to be assisted instead I get charged lost card fee whereas the *****ulent charges are not reversed!!! Absa you can do better! Reverse the transactions I'm disputing and the lost card fee
1 reply
22 months ago
***** case acknowledged and?????
I reported a suspicious transaction on my account over a week ago and have not heard a thing from the "***** Department". FNB logging a call for a ***** I detected and notified them of myself, is not the only service I expect. What's happening with the logged call? "assigning to an investigator" still?
1 reply
30 months ago
Fantastic Service - Woodmead Branch
Busi Matsaung from Woodmead branch- thank you for your stunning service. Merry Christmas to you and all the best for 2024!!!!!
1 reply
Review Distribution
5 Star
5 (16.129032258064516%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.225806451612903%)
1 Star
25 (80.64516129032258%)