Dimakatso M

Active since Jul 2013

Reviews

Industries

Reviews

22 reviews

4 months ago

****med by Aldo

Placed an online order through Aldo, needless to say the order hasn't been delivered, the website is now off saying under maintenance. Fiona Mamabolo responded to my email query however she told me that the ref number I gave was of an old reference number. She said she will have to refund me, let's just say that she has stopped responding to my emails tracking the said refund. What a disappointment. Weeks are getting by no bag no refund no assistance

0 replies

PayJustNow (Pty) Ltd

4 months ago

Wallet funds disappear

Wallet money disappeared and I reached out to them for help. No response to emails and chat box just leaves you hanging

0 replies

Vodacom

9 months ago

Unprofessional conduct, Bad service and incorrect upgrade and Insurance

Vodacom had upgraded an incorrect number, after making me pay for a Sim swap, they have insured the incorrect numbers. Rude consultant who does not listen but is quick to utter unwarranted responses. As a client if I am not given an opportunity to speak and you listen to understand then what is the purpose of me calling you.

2 replies

Vox Telecom

32 months ago

Just not worth it

Day 3 of not having internet connection, no feedback from Vox. This is just ridiculous. Are the technicians battling to sort out the issue after 3 days???

2 replies

Vox Telecom

39 months ago

Poor service

No star is deserved.. We've had no connection since Wednesday, no responses, when you call their technical support call center, you wait for too long, no communication via email or text informing you of connection issues logged. Poor service

3 replies

Dis-Chem

39 months ago

Blown away by the most amazing service ❤️❤️

I reviewed this on Google however the pharmacist deserves to be recognized!! 💕 Dis-Chem Pharmacy Cradlestone My daughter and I were so amazed by the amazing service received from 2 sales consultants 😇and an exceptional customer experience offered to us by the pregnancy fairy pharmacist serving us on the 07th Jan 2023. I apologize for not remembering their names. The pharmacist went out of her way to assist my daughter and I get the vitamins we needed, if I tell you she helped us to get alternative vitamins which could be covered by medical aid helping me save money with minimal levy to pay.😚 She went out of her way to get my 10 year old daughter weighed, measured to ensure that the medication we were taking would be suitable for my baby. 😍 She treated us with so much compassion, professionalism while extending a pleasant shopping experience for us..😇 She did not rush me, but literally ran around the store in her bid to assist us,. I definitely recommend Dischem and her excellent service.🎉🎉 I pray that she receives blessings upon blessings with her little one on the way.❤️😍 Thank you.

0 replies

Vox Telecom

39 months ago

No WiFi or UPS connectivity

I have made a few calls to Vox in order to get assistance with my wifi and UPS connectivity issue, I was advised that the technicians would call me back to set up an appointment to come and inspect the devices. Last call reference number Vox ***6 My details have been taken down twice from last week yet nobody has called me back to set up an appointment with me.

2 replies

Edgars

39 months ago

Unhappy customer

Good day, I recently made an online purchase, ref number, PNJ***7. I receive a call that the order has been delivered at Clearwater Mall store on the 5th May for my collection. I went into the store on the 8th May to pick it up and I was told that without some 6 digit number, they couldn't hand over the items. The assistant was very helpful and tried calling the courier company who weren't helpful I requested that they cancel the order but I was requested to please allow for someone to call me and resolve the issue. I obliged because the ladies were really trying to assist me. 2 days later no one has called me back. I am still without the purchased items. I am no longer interested in items after the challenge noted above. Kindly assist me to cancel the order and process the refund to my account.

0 replies

Capitec Bank

53 months ago

Disheartening debits

Good day. It is with such a heavy heart that I write this From being debited, over R5000, on my credit card to receiving a text message stating that I will be debited over R11000 on my next debit order. I am not being assisted when I call. My bureau is also stating exorbitant installment amounts. Please rectify this. I called your customercare however no help was provided. They could not tell me what my monthly repayment amount is on this credit card. Kind Regards Dima

1 reply

Game

55 months ago

Inferior Tosca trolley school bag

Good day, I recently bought 2 tosca trolley school bags for my kids. To my surprise the quality of the bags is quite inferior. The strap tore and withers when adjusted adjusted, the trolley handle has broken. I have called the Craddlestone branch where the bags were purchased on the 10/01, either my calls get dropped, the manager is in a meeting. The customer service department can't seem to make a decision without the store manager. I am frustrated R2998 on inferior quality. I need my money back.

0 replies

Review Distribution

5 Star

2 (9.1%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (9.1%)

1 Star

18 (81.8%)

Dimakatso M

Reviews

****med by Aldo

Wallet funds disappear

Unprofessional conduct, Bad service and incorrect upgrade and Insurance

Just not worth it

Poor service

Blown away by the most amazing service ❤️❤️

No WiFi or UPS connectivity

Unhappy customer

Disheartening debits

Inferior Tosca trolley school bag

Review Distribution

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