MV
Marius V
Active since Jun 2013
109
Reviews
0
Industries
Reviews
109 reviews3 weeks ago
Poor Service receive from LendPlus
Good Day LendPlus, Can you please provide me with a paid up letter and remove my name from all Credit Bureaus. I have been struggling since 02 May 2026 to obtain a Paid Up letter from you and Landau. I think enough is enough. You and Landau ignore my countless emails and telephone calls to get this matter resolved. Is this the way LendPlus is dealing with its customers? You are very fast to contact customers if they are overdue, but when you pay the account in full then you have one after the other stories not to provide a PAID-UP Letter and remove the customer's name from all Credit Bureaus. Why must I wait so long as your sister partner Primeloans provided me with a paid-up letter within 2 hours after proof of payment. This is really poor service.
0 replies
1 month ago
ACCOUNT PAID IN FULL AND YOU NEED TO WAIT 21 BUSINESS DAYS FOR A PAID UP LETTER.
I receive a settlement letter from the call center agent: Kgomotso Mogole email address - [email protected], on the 23 April 2026. The settlement amount was valid till the 30 April 2026. On the 30 April 2026 I made a full and final payment as per my settlement letter received and I forward the proof of payment to Kgomotso Mogole on the 04 May 2026. I followed up with various emails and even cc'd the CEO of Landau into the emails, Rael Landau. No feedback. I phoned last week Friday; 08 May 2026 and I got hold of Kgomotso Mogole and she informed me that they received my proof of payment and the amount reflect in their account. As per Kgomotso Mogole, they have 21 working days to provide me a paid up and account closure letter and to pay the amount over to Lendplus. This is absolutely absurd. Why must a customer wait 21 days for a paid up and account closure letter after he paid and the amount already reflect in the Companies bank account, is it to accumulate interest on the monies that was paid? In the meantime, I am receiving phone calls from LendPlus stating that I owe them monies and all I have is the settlement letter as well as the proof of payment. I even check my account on LendPlus website, and it is still open. I want me paid up letter and account closure letter to be forward (e-mailed) to me before end of business today, 12 May 2026. I am done begging and asking nicely. If not received before end of business today, I WILL BE FORCED to take further steps.
1 reply
1 month ago
POOR SERVICE RECEIVED
I have asked for a settlement amount to get my Bradlows account in full. Settlement letter received on the 23 April 2026 and the settlement amount was valid till the 30 April 2026. The amount that was provided was R15,312.57. On the 30 April 2026 I paid the full settlement amount of R 15,312.57 to the account and forward the proof of payment to [email protected], [email protected] and [email protected]. From day one (1) after I paid my account in full as per settlement, I am struggling to obtain a paid-up letter on the Bradlows account. On Wednesday, 06 May 2026 I received and email from [email protected] from a guy named Jabu stating that the paid-up letter will take 3 days for me to receive. I followed up again this morning and then Elisa Hlalele revert back to me stating that it takes 7 business days, so what happened from the 06 May 2026 to the 11 May 2026. Are they too lazy to do their work? Jabu reverted back to me informing me that I still need to pay R331.37 to get my account settled. I am refusing that and I want my paid-up letter. Just think to yourself. You ask for a settlement letter, obtain the settlement letter and on the settlement letter it state that the amount will expire on the 30 April 2026, you made the payment on the 30 April 2026 and now they want you to pay more. I am sorry, this sounds like ***** to me. Stop playing around and close my account and forward me the paid up and account letter. I am done begging.
0 replies
1 month ago
POOR SERVICE RECEIVED
I have asked for a settlement amount to get my Bradlows account in full. Settlement letter received on the 23 April 2026 and the settlement amount was valid till the 30 April 2026. The amount that was provided was R15,312.57. On the 30 April 2026 I paid the full settlement amount of R 15,312.57 to the account and forward the proof of payment to [email protected], [email protected] and [email protected]. From day one (1) after I paid my account in full as per settlement, I am struggling to obtain a paid-up letter on the Bradlows account. On Wednesday, 06 May 2026 I received and email from [email protected] from a guy named Jabu stating that the paid-up letter will take 3 days for me to receive. I followed up again this morning and then Elisa Hlalele revert back to me stating that it takes 7 business days, so what happened from the 06 May 2026 to the 11 May 2026. Are they too lazy to do their work? Jabu reverted back to me informing me that I still need to pay R331.37 to get my account settled. I am refusing that and I want my paid-up letter. Just think to yourself. You ask for a settlement letter, obtain the settlement letter and on the settlement letter it state that the amount will expire on the 30 April 2026, you made the payment on the 30 April 2026 and now they want you to pay more. I am sorry, this sounds like ***** to me. Stop playing around and close my account and forward me the paid up and account letter. I am done begging.
0 replies
1 month ago
POOR SERVICE RECEIVE
I have asked for a settlement amount to get my Bradlows account in full. Settlement letter received on the 23 April 2026 and the settlement amount was valid till the 30 April 2026. The amount that was provided was R15,312.57. On the 30 April 2026 I paid the full settlement amount of R 15,312.57 to the account and forward the proof of payment to [email protected], [email protected] and [email protected]. From day one (1) after I paid my account in full as per settlement, I am struggling to obtain a paid-up letter on the Bradlows account. On Wednesday, 06 May 2026 I received and email from [email protected] from a guy named Jabu stating that the paid-up letter will take 3 days for me to receive. I followed up again this morning and then Elisa Hlalele revert back to me stating that it takes 7 business days, so what happened from the 06 May 2026 to the 11 May 2026. Are they too lazy to do their work? Jabu reverted back to me informing me that I still need to pay R331.37 to get my account settled. I am refusing that and I want my paid-up letter. Just think to yourself. You ask for a settlement letter, obtain the settlement letter and on the settlement letter it state that the amount will expire on the 30 April 2026, you made the payment on the 30 April 2026 and now they want you to pay more. I am sorry, this sounds like ***** to me. Stop playing around and close my account and forward me the paid up and account letter. I am done begging.
0 replies
1 month ago
POOR SERVICE RECEIVE FROM LENDPLUS
I have paid my account in full as per settlement letter on the 30 April 2026. Till to date the amount is not allocated to my account and I want to know why? This account is accumulating interstate and I am refusing to pay this interest. I want a paid up and account close letter asap or I WILL TAKE THIS MATTER FURTHER. I think I have waited now long engough.
0 replies
1 month ago
VERY POOR SERVICE RECEIVE AFTER YOU PAY A SETTLEMENT AMOUNT WHICH WAS PROIVED TO YOU.
I had a credit card account with Woolworths and due to financial difficulties, my account falls behind. I asked for s settlement letter to settle this account in full, and I settled this account in full on the 30 April 2026. Now when I want to obtain a paid up and account closure letter Woolworths informed me that I need to pay R418.05 before they can close my account. I will not do that due to the fact that I have paid before month end the settlement amount on this account. I want a paid up and account closure letter before end of business today or I will take further steps regarding this. Also, I am not going to pay any interest that may occurred on this account due to neglections of personal not allocating the amount to my account in my time. If I am not receiving the paid up and account closure letter before end of business today, 05 May 2026 I will be forced to take further steps. You are more than welcome to contact my husband, Mr. M.D. Venter on 0843555438 and he will provide all details to you that you may need.
0 replies
3 months ago
POOR SERVICE YOU RECEIVE FROM FASTA ONCE ACCOUNT IS PAID IN FULL
I have made a full payment towards my Fasta account on the 10 March 2026 for the amount of R 1,127.63 as per settlement letter I pulled from your system. I even emailed the proof of payment & the settlement letter on the 10 March 2026 to [email protected]. I then received an email in return from [email protected], the person's name was Christina Dabulamanzi stating the following: "Hi Marius, Thank you for your email. I have received your POP the payment will be allocated to your account." Till to date I am being pestered with phone calls that I need to pay my account, even if it is paid in full and when you look on your system it stills shows outstanding. Till to date I did not receive any letter stating that my account has been paid in full nor has my credit profile been updated. I think this is utterly poor from FASTA that they do not update your profile once a full payment was made towards the account and after all being harassed to pay your account. Update my account at once and remove my name from all the credit beraus and send me proof there off. Or I will take further steps as I see this as *****. Enough is now Enough.
0 replies
9 months ago
Poor Service received from Budget after login a complaint.
I have logged a complaint with Budget Insurance on Friday, 12 September 2025 in regard to a windscreen that I claimed about a month ago. Glassfit Alberton fitted my windscreen and after driving my windscreen had a lot of wind noise. After I logged a complaint at Glassfit Alberton they refitted my windscreen and it was also noticed that the cover behind my rearview mirror was broken. Glassfit Alberton replaced that as well. I went to Glassfit Vanderbijlpark in Friday, 12 September 2025 as I presume the windscreen is *****ed as when it rains or I use my windscreen washer there is a spot direct in my site that is not cleaned when you use your wipers. Glassfit Vanderbijlpark provided this in there report they giving me: Concerns of the client: The client brought the vehicle in to the Vanderbijlpark branch on Friday, 12 September 2025. The concerns raised by the client was that his glass was fitted scew, because the wipers did not clean the glass effectively (see fig. 1) and the SikaTack Pro used for the fitment was peeling out from the pillar trims on the inside of the vehicle. Fitment location: The vehicle was fitted by Glasfit Alberton at the client’s work and it was a Benson glass that was fitted. Findings: After looking at the vehicle, it was determined that: 1. The wiper mechanism was damaged, as it is completely loose. 2. The ***ling was not put back properly after the fitment and was out of the bottom beading (see fig 2). 3. There is waves in the glass (see fig 3). 4. The glue could be seen from inside the vehicle on the passenger side, when sitting in the driver seat (see fig 4). The full report is available on request. As per your sms you send me on Monday 15 September 2025 I would have an outcome on my claim within 48 hours. 48 hours has past and no feedback as yet. Is it due to the fact that I am changing my policy from Budget to Absa that I am not getting the service I need to get? I paid for my insurance in full in the beginning of the month and I am still covered with Budget till month end. Are we going to sort this out today or before ending off business today, 18 September 2025 or do I need to go to all the mayor newspapers before this is getting to sort out?
1 reply
10 months ago
Utterly Poor Service Receive from Pep Cell in Vaalmall
I purchased a Stylo from Pep Cell on the 24 June 2025 at Vaal Mall. After +- 1 month I switch my phone on "standby mode" and when I wanted to switch it on, my phone did not want to switch back on again. I took my phone in on +- 29 July 2025 for repairs. I have received a phone call yesterday, 04 August 2025 to collect my phone. I went to the Pep Cell Store in VaalMall today 05 August 2025 to collect my telephone. When I arrived at the store no one was aware of the fact that I was phoned to collect my phone. After a huge argument and the bad treatment we received, my wife shown them on her phone that the phone call was made from this store to come and collect my telephone. Then they struggle to see where my phone is and at the end of the day I was informed that I receive a new handset, which was untrue. On the dispatch note it also state that the unit was swapped, which is untrue. If it was a new unit the screen protector would be brand new and not on this one. This one looks like a secondhand phone. The treatment you receive at the store is unjust and uncalled for. We felt intimidated when you speak to them and they are vey unhelpful and very arrogant. If this is the way that the staff tread people and it is acceptable with you, Pep Cell, then I will go to all the mayor newspapers in order for each and every person in South Africa read about your poor and utterly bad service. I want a brand new handset as the one that was swapped is second hand and my phone I bought was brand new and not second hand. I also want a apology form the store due to the kind off treatment we received.
0 replies
Review Distribution
5 Star
4 (3.669724770642202%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (6.422018348623853%)
1 Star
98 (89.90825688073394%)