Bradlows Benoni
Unclaimed Business
|2|8 Reviews (last 12 months)|This business does not respond to reviews
Bradlows Benoni
Unclaimed Business
|2
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
2|8 Reviews
Jul '25 - Jun '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 10:25
POOR SERVICE RECEIVED
I have asked for a settlement amount to get my Bradlows account in full. Settlement letter received on the 23 April 2026 and the settlement amount was valid till the 30 April 2026. The amount that was provided was R15,312.57. On the 30 April 2026 I paid the full settlement amount of R 15,312.57 to the account and forward the proof of payment to [email protected], [email protected] and [email protected]. From day one (1) after I paid my account in full as per settlement, I am struggling to obtain a paid-up letter on the Bradlows account. On Wednesday, 06 May 2026 I received and email from [email protected] from a guy named Jabu stating that the paid-up letter will take 3 days for me to receive. I followed up again this morning and then Elisa Hlalele revert back to me stating that it takes 7 business days, so what happened from the 06 May 2026 to the 11 May 2026. Are they too lazy to do their work? Jabu reverted back to me informing me that I still need to pay R331.37 to get my account settled. I am refusing that and I want my paid-up letter. Just think to yourself. You ask for a settlement letter, obtain the settlement letter and on the settlement letter it state that the amount will expire on the 30 April 2026, you made the payment on the 30 April 2026 and now they want you to pay more. I am sorry, this sounds like ***** to me. Stop playing around and close my account and forward me the paid up and account letter. I am done begging.
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 10:25
POOR SERVICE RECEIVED
I have asked for a settlement amount to get my Bradlows account in full. Settlement letter received on the 23 April 2026 and the settlement amount was valid till the 30 April 2026. The amount that was provided was R15,312.57. On the 30 April 2026 I paid the full settlement amount of R 15,312.57 to the account and forward the proof of payment to [email protected], [email protected] and [email protected]. From day one (1) after I paid my account in full as per settlement, I am struggling to obtain a paid-up letter on the Bradlows account. On Wednesday, 06 May 2026 I received and email from [email protected] from a guy named Jabu stating that the paid-up letter will take 3 days for me to receive. I followed up again this morning and then Elisa Hlalele revert back to me stating that it takes 7 business days, so what happened from the 06 May 2026 to the 11 May 2026. Are they too lazy to do their work? Jabu reverted back to me informing me that I still need to pay R331.37 to get my account settled. I am refusing that and I want my paid-up letter. Just think to yourself. You ask for a settlement letter, obtain the settlement letter and on the settlement letter it state that the amount will expire on the 30 April 2026, you made the payment on the 30 April 2026 and now they want you to pay more. I am sorry, this sounds like ***** to me. Stop playing around and close my account and forward me the paid up and account letter. I am done begging.
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 16:42
***** Pearl at Bradlows Benoni
Pearl, you had a debit orders authozed on my account on Sunday the 8th of Feb 2026. The only reason we did not processed was that your card machine did not work.now she cancelled my order without my knowledge. She is rude and frankly a horrible person how she speaks to customers. Nthabiseng M 1 review 2 months ago I had an exceptional experience at Bradlows Benoni, thanks to the warm, professional, and truly customer-centred service from Ausi Leah, the sales consultant. She went above and beyond to help me find exactly what I needed, offering … More Bradlows Benoni ***ner) 2 months ago Hi Nthabiseng M, Thank you for taking the time to share your review of our Bradlows Benoni. We are so happy to hear that our team made your experience a memorable one. We look forward to your next visit. Warm regards, Bradlows Raymond Lekoapz 1 review 3 months ago "Hi Dudu, I just wanted to take a moment to express my sincere appreciation for the excellent service you provided at Bradlows Benoni. Your professionalism, expertise, and friendly demeanor made the experience truly exceptional. Thank you … More Pearl, you had a debit orders authozed on my account on Sunday the 8th of Feb 2026. The only reason we did not processed was that your card machine did not work. Today I come in and now you cancelled it well aware of that I'm coming in today to pick up my stuff although the debit order is still active on my account. Talks in your face to you badly and when you insist they get management on the phone to resolve it she becomes rude and think you don't understand her... I have never experienced where you keep someone accountable they push the panic button. Do not go to this store. I have reported the ***** since the debit order is active on my account still. Takes your money but you are not allowed to have your stuff.
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Anonymous
1 reviews | Active since Jan 2020
10 Feb 2026, 16:42
***** Pearl at Bradlows Benoni
Pearl, you had a debit orders authozed on my account on Sunday the 8th of Feb 2026. The only reason we did not processed was that your card machine did not work.now she cancelled my order without my knowledge. She is rude and frankly a horrible person how she speaks to customers. Nthabiseng M 1 review 2 months ago I had an exceptional experience at Bradlows Benoni, thanks to the warm, professional, and truly customer-centred service from Ausi Leah, the sales consultant. She went above and beyond to help me find exactly what I needed, offering … More Bradlows Benoni ***ner) 2 months ago Hi Nthabiseng M, Thank you for taking the time to share your review of our Bradlows Benoni. We are so happy to hear that our team made your experience a memorable one. We look forward to your next visit. Warm regards, Bradlows Raymond Lekoapz 1 review 3 months ago "Hi Dudu, I just wanted to take a moment to express my sincere appreciation for the excellent service you provided at Bradlows Benoni. Your professionalism, expertise, and friendly demeanor made the experience truly exceptional. Thank you … More Pearl, you had a debit orders authozed on my account on Sunday the 8th of Feb 2026. The only reason we did not processed was that your card machine did not work. Today I come in and now you cancelled it well aware of that I'm coming in today to pick up my stuff although the debit order is still active on my account. Talks in your face to you badly and when you insist they get management on the phone to resolve it she becomes rude and think you don't understand her... I have never experienced where you keep someone accountable they push the panic button. Do not go to this store. I have reported the ***** since the debit order is active on my account still. Takes your money but you are not allowed to have your stuff.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 18:16
Matter is still unsolved to date
Dear Bardlows Team, I hope you are well. I am writing to formally lodge a complaint regarding the couches I purchased in August 2025, which were delivered on 28 August 2025. Upon delivery, the couches were visibly damaged with multiple dents. I immediately took photos and showed them to the delivery team on the same day. I reported the issue to your Benoni branch, and they arranged for the couches to be collected and sent to the warehouse for review. Two weeks later, on 15 September, your team arrived for collection. However, they claimed they were unable to remove the couches due to the doorway and space constraints. This is confusing, as the couches were successfully delivered into my home initially—yet when returning them, it suddenly became an issue. During that visit, one of my hair appliances was also accidentally damaged by your team. It has now been weeks with no communication or resolution from your side. The couches are sitting unused and covered in my home, and I am still being billed monthly for items I cannot use. This is unacceptable and extremely frustrating, especially considering I paid over R20,000 for these couches and they were delivered in damaged condition. I urgently request one of the following resolutions: Immediate replacement with couches of my choice of equal value, OR Cancellation of my contract with no further charges. Please treat this matter with the urgency it deserves and revert back to me as soon as possible. Kind regards, Blossy Yangaphi
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2026, 18:16
Matter is still unsolved to date
Dear Bardlows Team, I hope you are well. I am writing to formally lodge a complaint regarding the couches I purchased in August 2025, which were delivered on 28 August 2025. Upon delivery, the couches were visibly damaged with multiple dents. I immediately took photos and showed them to the delivery team on the same day. I reported the issue to your Benoni branch, and they arranged for the couches to be collected and sent to the warehouse for review. Two weeks later, on 15 September, your team arrived for collection. However, they claimed they were unable to remove the couches due to the doorway and space constraints. This is confusing, as the couches were successfully delivered into my home initially—yet when returning them, it suddenly became an issue. During that visit, one of my hair appliances was also accidentally damaged by your team. It has now been weeks with no communication or resolution from your side. The couches are sitting unused and covered in my home, and I am still being billed monthly for items I cannot use. This is unacceptable and extremely frustrating, especially considering I paid over R20,000 for these couches and they were delivered in damaged condition. I urgently request one of the following resolutions: Immediate replacement with couches of my choice of equal value, OR Cancellation of my contract with no further charges. Please treat this matter with the urgency it deserves and revert back to me as soon as possible. Kind regards, Blossy Yangaphi
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Anonymous
1 reviews | Active since Jan 2020
15 Sept 2025, 09:41
“Disappointed and Frustrated: Bradlows Failed to Honor Agreement
I am shocked and extremely frustrated with Bradlows. I bought couches that started falling apart within months, and despite multiple repairs, the problems never stopped. Bradlows promised me an exchange, but they went back on their word and completely ignored my complaints. This is not just poor service—it’s a violation of my rights under the Consumer Protection Act (Sections 55 & 56). Every customer deserves products that work properly and a supplier who honors their commitments. Bradlows has failed on both counts. I have tried to resolve this directly, but they refuse to take responsibility. I want to warn others: unless you enjoy being ignored and **** to, do not buy from Bradlows. I am now demanding either a full refund or a proper exchange, as the law guarantees.
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Anonymous
1 reviews | Active since Jan 2020
15 Sept 2025, 09:41
“Disappointed and Frustrated: Bradlows Failed to Honor Agreement
I am shocked and extremely frustrated with Bradlows. I bought couches that started falling apart within months, and despite multiple repairs, the problems never stopped. Bradlows promised me an exchange, but they went back on their word and completely ignored my complaints. This is not just poor service—it’s a violation of my rights under the Consumer Protection Act (Sections 55 & 56). Every customer deserves products that work properly and a supplier who honors their commitments. Bradlows has failed on both counts. I have tried to resolve this directly, but they refuse to take responsibility. I want to warn others: unless you enjoy being ignored and **** to, do not buy from Bradlows. I am now demanding either a full refund or a proper exchange, as the law guarantees.
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Anonymous
1 reviews | Active since Jan 2020
15 Aug 2025, 11:43
I had purchased goods from them a bed and a phone
I had purchased goods from them a bed and a phone. They had told me that I am going to receive a message the next day informing me to come fetch the goods from them,i never received the sms and since then i have been trying to contact them and only today I got through them and they say that they are just with stock taking hence why they couldn’t deliver the goods.
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Anonymous
1 reviews | Active since Jan 2020
15 Aug 2025, 11:43
I had purchased goods from them a bed and a phone
I had purchased goods from them a bed and a phone. They had told me that I am going to receive a message the next day informing me to come fetch the goods from them,i never received the sms and since then i have been trying to contact them and only today I got through them and they say that they are just with stock taking hence why they couldn’t deliver the goods.
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Anonymous
1 reviews | Active since Jan 2020
4 Aug 2025, 08:26
Sunken bed mattress
Extremely poor customer service. My bed that I bought from them on April that has sunken so deep. went to the store (May) and wanted to return it till to date I’m still waiting on them to come deliver the new bed and take this one. When I go or call the store they keep telling me that they will deliver this week but never did and it’s August now and I’m still waiting for the bed to be delivered. I’m extremely upset because of the poor customer service they have.
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Anonymous
1 reviews | Active since Jan 2020
4 Aug 2025, 08:26
Sunken bed mattress
Extremely poor customer service. My bed that I bought from them on April that has sunken so deep. went to the store (May) and wanted to return it till to date I’m still waiting on them to come deliver the new bed and take this one. When I go or call the store they keep telling me that they will deliver this week but never did and it’s August now and I’m still waiting for the bed to be delivered. I’m extremely upset because of the poor customer service they have.
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